bhagyashree taklikar

India

Reviews

Review of Google


Rated 1 out of 5 stars

Googles terrible Pixel support, worst in the industry

In the case of Googles Pixel 6a it was batteries setting on fire after they ran an update that cannot be skipped and crippled the battery so instead of running all day it now has to be charged 3 to 4 times. I have raised request on 6 Aug 25 under battery replacement program , on 7 Sep 25 i received email that bluedart representative will come to pick my device but someoneelse's device got picked up on my tracking number. I am not getting any support and update when it will get picked even the request case has been escalated also. Because of this repair program i had to go through many issues of data loss , sim issues etc. My device is sitting idle waiting to be picked up, but no one reaching out to me from google to expedite the process or give any update.
This is very pathetic experience from google.

September 7, 2025
Unprompted review