TH

Thibault

United States

Reviews

Review of Google


Rated 1 out of 5 stars

Customer support doesn't exist

I thought starting a google ad campaign with google would be a good idea (they run ads with a $500 credit). First you have to spend $500 to actually get an additional $500 credit.

Secondly, Google created a YouTube profile and horrible YouTube videos for my company without telling me. Impossible to get someone from customer support. They only care about selling.

May 4, 2025
Unprompted review

Review of LegalZoom


Rated 1 out of 5 stars

The LLC formation process is a rip off

The LLC formation process is a big scam. They offer you to pay $99 to expedite the process, but it only expedites their own processes. After that, the website tells you it will take 2 weeks to complete it. When you call, they blame the State of DE to create the LLC. Strangely, the State offers an expedite process at $100 to get it done in 24h (you can even pay to get it done in 1h!).
So Legalzoom pockets the $99 you pay and put you at the end of the State waiting line. After several and annoying discussions with customer service, they offered a $50 refund but can't rush the process. My business still has to wait for the LLC to be created.

in one word : SCAM

January 29, 2025
Unprompted review

Reply from LegalZoom

Hi Thibault,

Thank you for providing more info so I could look up your case. I have reviewed your feedback here and escalated your case to our customer care team for immediate review. Someone will reach out to you by email or phone very soon to find a resolution.

Regards,
Jason