United Kingdom
Review of hotukdeals
Used to be a very good website with genuine deals but now a big money making scheme. No real deals. Bullying by moderators. Manipulation.
Equally this creates a perfect opportunity for someone to bring community based alternative that is less greedy.
Review of TravelUp
These are bunch of con-men. Avoid if you are paying large sum or at least use credit card for protection.
Do not trust their reviews, I bet most are fake.
I was navigated to their website through Skyscanner but their website won't let me complete the booking so I had to call them. South Asian man (with fake English name) advised me that price changed from £2280 to £2437. Thinking I would save time, I agreed and they sent me link to pay. I made the payment but few hours later, no tickets were sent. I then called and was told to wait for up to 72 hours. This was alarming but I had no choice but to wait. Two days later I got call from them that prices gone up by another £280. I pleaded that I had already paid agreed amount but no use. In the end I had to ask them to refund or I will use charge back option through my bank. I was refunded few days later but it was very close to my travel date. I went direct to Emirates website and booked effortlessly with peace of mind.
Avoid these guys and try to book direct if possible.
Reply from TravelUp
Good evening, Majid.
Thank you for sharing your experience with us.
We are truly sorry to hear about the frustration you encountered with your booking. We fully understand how stressful it can be when expectations are not met, especially with something as important as flight reservations.
We want to clarify that the price change you encountered was due to the dynamic nature of airline fares, which are constantly updated in real time. Our inventory is updated regularly, and it’s possible that the original fare you were quoted had already been sold out by the time your booking was processed. This is why we were unable to honor the original price and offered you the updated fare instead.
We deeply regret the delay in sending your tickets and the confusion you experienced. Please know that this is not the level of service we aim to provide. We sincerely apologise for any inconvenience this caused, especially so close to your travel date.
While we understand your decision to book directly with the airline in the end, we hope you will consider giving us another chance in the future. We would be delighted to assist you in a more efficient and streamlined manner.
Once again, we apologise for the inconvenience and thank you for your feedback.
Kind regards,
TravelUp.
Review of Google
Absolute joke of a company. Horrendous customer service. They can't speak or understand English and when they do, they refuse to resolve the issue. They will tell you that you can't escalate the complaint and that will be end of story. Honestly they should be slapped with massive fines.
Review of Little Peckers
A terrible company. Probably have one person on the helpline. Advertised 240gm quantity and sent 20gm saying it's a typing error on their website. Pathetic.
