Mikail Olcar

Netherlands

Reviews

Review of Google


Rated 1 out of 5 stars

Absolute no help. Time waste

I bought a 25€ giftcard and redeemed it. When i try to make a purchase i get an error and that's why i contacted google support. It took me 2 weeks, hours of chatting just for them to tell me that their "experts" detected inconsistencies on my account and can't help me. I bought it at a local store like i always do, there's nothing inconsistent. ABSOLUTE joke of a company. They did not even listen to me in support, i had to repeat myself multiple times and the emails i received back from the "specialists" we're about redeeming my giftcard whilst that's not my problem, my problem lays in using my play balance. I've never had a worse support experience than this.

November 29, 2024
Unprompted review