ParentShield Reviews 226

We were really anxious about the first time our daughter got a mobile phone. Parent shield took the worry away from us. We were able to monitor calls and text and discuss any problems that arose befor... See more

What I liked about ParentShield is both the simplicity of getting set up and the app itself with the peace of mind you get. This is a very comprehensive and personalised service which really helps ta... See more

For the first time, an App that actually works on your child's phone correctly! It's so easy to use, simply put the provided sim card into any unlocked phone, even a brick type Nokia! and away you... See more

The whole process to set up was terrific and the service excellent. Better still, any questions are answered by Parentshield staff by e-mail, chat or phone immediately. The app is easy to use, the who... See more

First class customer experience, always willing to help and respond within a few minutes to a chat enquiry. Options available are good and cost effective and the flexibility of the controls are s... See more

Excellent company! Best customer service, other companies should take note! Quick, helpful, friendly, nothing is too much trouble. I have used ParentShield for both of my children, it’s been fantastic... See more

This is a great product for introducing your child to using a mobile responsibly. I love the ability to restrict the time the SIM works and the reassurance that they can always contact an adult, even... See more

They are so easy to deal with and full of advice. My son is 11 and going to secondary school, so needs a phone as he will be riding is bike. His primary school has a big issue with bullying with Whats... See more

I read reviews, not write them.......however this is an exception....... Wow, what a truly refreshing experience in a world where everything is becoming AI led. I am a new customer and tonight inst... See more

We've been using ParentShield for about 2 years now and it's been reliable and easy, and very reassuring being able to see/hear so much in the Parent Portal. Today I had a slight problem setting up... See more

Excellent company, very responsive and the system is amazing for keeping track of your child's mobile life. Very reasonable monthly costs does exactly what you need and keeps the babies safe, incredi... See more

We have used Parentsheild now for over a year - honestly there is no service quite like it. We have been able to keep our daughter safe on her phone as only approved numbers can call or text her... See more

I'm absolutely blown away by the ingenuity of this SIM. It's genius! We had issues with what we thought was the activation of the SIM yesterday and I spoke to one of your colleagues. I can't expres... See more

Parent Shield have been instrumental in helping us to keep our vulnerable young and older people safeguarded from harm. Having a robustly parent/carer managed SIM alongside the expertise within the... See more

Getting your child their first mobile is a daunting experience as a parent. I did lots of research and found this company, Parentshield. You buy the SIM, put it in an unlocked phone and can cont... See more

I reluctantly gave my children mobile phones when they moved to secondary school, but I felt so much better about it knowing I was using ParentShield. It’s been a huge reassurance as a parent. I’d r... See more

Brilliant service, concept and pricing. Can't say how refreshing it has been to deal with a human, easy to contact, always very helpful and understanding of a highly emotive situation. This should... See more

Fantastic service. From good network coverage to a brilliant customer services experience. As a parent with a child with special needs and not being very tech savvy, I was concerned that my son w... See more

I cannot recommend Parentshield enough. Their customer service is second to none and sets the company apart even before the SIM comes into the equation. The SIM has given me peace of mind a... See more

Brilliant product and customer services extremely responsive and helpful. A little complicated at times for me using IPhone with the settings etc but I was so well guided by the team. Only reason I’... See more

Customer service is amazing -- quick, knowledgeable, and really helpful, even when the issue isn't SIM related. Cannot recommend enough. All three of our children got their first phones through Paren... See more

Have had the SIM for three months now and it has been a very positive experience. Calls and messaging have worked great. Data too. Customer service has been fantastic, you can email them with questio... See more

Ingenious idea. How to keep a safe guard over your child without them knowing. It’s not intrusive and it’s not “ spying “ on them, it’s keeping them safe. I have blocked three unknown callers who... See more

This is my first experience using something like Parent Shield. I needed it for my pre-teen son who wants independence but also needs to be monitored. This way I can check through my phone that he is... See more

Can see when my child gets calls and texts from my phone, feels safe for him. Upgraded sim and team were so helpful helping me change over, even outside office hours!

To date Parent Shield have never failed to help / better the situation. Recently swopping out a new phone for an old one for my daughter they, with no call request on my part, called me and stepped me... See more

ParentShield staff are always on hand when I need them. They are efficient and always get any issues sorted (issues that are self imposed 99% of the time). The peace of mind knowing that my child is s... See more

Absolutely fantastic service and I couldn't be happier with everything that Parentsheild offers. It is easy to use, affordable and has a number of options to give me confidence that my daughter is sa... See more

A real god-send to parents looking for first mobile contracts for youngsters - excellent piece of mind. And their customer service is second to none - absolutely can't fault them in any way, shape or... See more

Great communication, highly recommend. There is no other sim out there like this. Parent Shield gives parents full control whilst allowing a vulnerable child to have the freedom of having a phone. H... See more

Our grandson lost his phone this morning. We were able to contact the team at ParentShiled and Paul kindly put the phone, via the ParentShield sim, into ultra-secure mode. The phone was then found... See more

I could not be happier with Parent Shield. I purchased it for my 11 year old daughter’s first phone to make sure she is safe. Really easy to use and I feel that with all the dangers that come with usi... See more

Parentshield is a fantastic company. My daughter has special needs and I was really concerned about her having a mobile phone. This company provides a child safe sim where you can create a safe list... See more

Requested replacement sim today. Paul who helped with my query was most helpful, polite and efficient. Very simple and stressful dealing with you today. Thank you so much for assisting me.

Have always managed to help when there’s been a pickle! Really helpful. Always available when required. Considerate. Thankyou for your support. I’m so pleased I came across you!

This company was great, especially with the setting up and helping us prepare a phone for our granddaughter. The service they provide enables parents, grandparents and other care-givers to keep an ey... See more

Have been a customer for a long time now and needed to use the chat service that they offer after having fraud on my bank account my payment to them had failed, straight away was given clear and effe... See more

Can’t recommend highly enough… puts children and parents in shared control and offers the securities needed for children. As parent of 8 year old with only a brick phone, daughter is learning to use p... See more

I'm not the most tech savvy so this has solved my worries about keeping my son safe on such a technologically advanced life they have now.

We had a pretty great experience with Parent Shield. The team was very responsive and helpful when we had any issues or questions. Things work pretty much like they say. We only had slight issues wit... See more

Every time I have to contact the company the experience has been great. First it was a new SIM as my son lost his. It came so quick. Next was upgrading data for my son and happened instantly. Better... See more

So far, so good. As parents of a child who is about to start walking to school on their own for the first time, we were concerned about her safety and want her to have the ability to notify us o... See more

Really helpful service and excellent customer care. Great product, gave us peace of mind with our teens.

Amazing customer service, even available at odd hours like today - Sunday 6pm!

I'm not a big reviewer, but I thought I would make the effort for this one as it's a stand out product. Pros: - Excellent level of service (proactive asking for feedback and offering to help)... See more

Brilliant service from Parent Shield. Enabled us to give our children mobile phones knowing that spam and hoax callers were filtered out. Really responsive customer service team

Used this company around four years, firstly for my grandson then more recently for my granddaughter. They really are outstanding both in terms of the product, which is its self unique as far I... See more

I cannot fault the service , we had this for our daughter for the last four years or so. Just wanted to be able to protect her in case of bullying etc at such a vulnerable age. It proved to be fant... See more

Our foster son feels very grown up having a phone and we feel very confident he’ll be safe with parentshield and google family watching his every move. He’s very nervous but with me being able to coa... See more

I’ve just closed my ParentShield account after 4 years, and I wanted to share how good the service has been from start to finish. It has always been so easy to speak with a real person who could ex... See more