Dishonest, Unprofessional, Immature and Defensive.
If you choose to buy any event tickets organised by this company please do your research before you purchase. I paid over £100 for the Northumberland Balloon Festival and feel strongly that I was misled and conned. The event organisers set out the flying times of “up to 25 balloons” and clearly stated they would only fly if the weather permitted. Totally accept that the balloons were unable to fly due to the weather. The event organisers, however, advertised that outside of the flying times, the balloons would be tethered for “instagram pictures.” This was not the case and for hours upon hours there were no balloons on site, just a muddy field with overpriced fair ground rides. When these concerns were raised with the company via their Facebook page, all negative comments were deleted and individuals (myself included) were blocked. I have made repeated efforts to resolve this with the company director - Peter Richardson, to no avail, instead, he posts laughing comments on his page then deletes them. Extremely unprofessional, immature and defensive.
July 13, 2024
Unprompted review