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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed concerns about various aspects of the company's services. Many consumers report negative experiences with refunds, subscriptions, and cancellations. People also report issues when trying to contact the company. The app itself receives mixed feedback, with reviewers showing a low consensus regarding its quality. Several reviewers mention unexpected charges and difficulties in canceling subscriptions. Consumers express frustration with the customer service, describing it as unhelpful when addressing their concerns.

Based on these reviews

Rated 1 out of 5 stars

A complete con They did not send me the initial plan that I purchased , I emailed them and still no plan received but they proceeded to take monthly subscription of over £30 and when I enquired the... See more

Company replied

Rated 1 out of 5 stars

Money was automatically taken out of my account totalling £89.44. I dont recall signing upto this on a subscription basis. I dont even remember receiving anything from them either Stay clear I'm no... See more

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Rated 1 out of 5 stars

No warning of upcoming payment charges & guess why that is.... I contacted the help email & all I got was a reference to our T&Cs. Be warned, this will be a costly mistake—payment via PayPal & no... See more

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Rated 1 out of 5 stars

Be careful I didn’t read the small print in the terms and conditions regarding reoccurring monthly payments. The very condition they claim to be helping they are being quite sharp by selling plan tha... See more

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Rated 1 out of 5 stars

Unauthorised payments - you'd think you would be able to stop this at source, but the only way I could halt payments was to go to paypal and cancel it. Although the bank statement (the first I knew of... See more

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Rated 1 out of 5 stars

This Company are scam artists. I paid for an app and cancelled it before the month end as it didn't really do what I wanted. This Company 'upsell' or sign you up, to a second product without actually... See more

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Rated 1 out of 5 stars

Jumbled, cluttered app. Using it a painful experience. One of those companies that dupes you into (high) autopayments and is then a nightmare to cancel- even if they can see you haven't used the th... See more

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Rated 1 out of 5 stars

Absolute disgrace. Took £176.99 out of my account for a year's subscription that I've never used. When questioned and shown proof I cancelled it in March. Then came back to me and informed me it was a... See more

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Rated 1 out of 5 stars

This app targets people with adhd, notorious for impulse control, then promises them the moon with at least 5 pages trying to get you you to spend more money up front. Also let's you delete your a... See more

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Rated 1 out of 5 stars

SCAM. They take prey on people with ADHD offering a solution for a monthly low price. There is no option to cancel in the app. They don’t answer the phone. Honestly I may propose escalating this int... See more

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Rated 1 out of 5 stars

The app is hard to use and poorly done. The customer services repeats the same automated messages through email only blaming not being able to cancel on “getting it through their website” and when you... See more

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Rated 1 out of 5 stars

Ok. so Noooo! it immediately goes against the personality type that it targets. I finally downloaded the Effecto app today after seeing it advertised for a while. However, as soon as I opted for... See more

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Rated 1 out of 5 stars

First, I won't participate with ANY app that asks you in their questionnaire, "Do you have an important event coming up?" WTF does that have to do with anything? It's like I will suddenly have this AD... See more

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Rated 1 out of 5 stars

Back in March, I cancelled my subscription due to lack of use. I didn't fight for reimbursement, as I hadn't cancelled. My bad. Today, having been reassured back then that my subscription was cance... See more

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Rated 1 out of 5 stars

1. A heavily loaded information application 2. very impractical 3. most of the advice is very banal and childish 4. generally - it's a scam: they lie by giving the option of a one-time (tem... See more

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Rated 1 out of 5 stars

It's a scam, don't be conned. They say that you are buying a one month plan but then go and take regular money from you. The fact that they are deliberately targeting people with ADHD means this must... See more

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Rated 1 out of 5 stars

I have know idea what line of business Effecto. App are in! My bank account was frozen due to suspicious transactions because of this business. I lodged a complaint with PayPal which they r... See more

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Rated 1 out of 5 stars

I was unaware that I had signed up for the app, like others here. Discovered unexpected payments when checking outgoings. I am unable to use the app yet have had multiple charges to my bank account.... See more

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Rated 1 out of 5 stars

Scamming ratbags! Just took a ‘subscription’ out of my account via PayPal - cannot find how to cancel, never had or used their app and would have no reason to have it in the first place now that I’ve... See more

Company replied

Rated 1 out of 5 stars

STAY AWAY! Scam company,automatic renewal of payments without warning, in my case they told me that they sent me a 3 month plan, I don't even know where, I don't remember making an account. Even PayPa... See more

Company replied

Rated 1 out of 5 stars

Bunch of scammers!! Never heard of this company, never subscribed, never downloaded any products from them and yet they have charged me and refuse to refund the money. Customer service are useless a... See more

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Rated 1 out of 5 stars

What a super, super bad app service. I’m absolutely not happy with my experience with this company. In December, I received confirmation of my cancellation: my subscription would end in Dec... See more

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Rated 1 out of 5 stars

I never had access to thier service. Then they kept charging me and refused a refund. Bad business practices. Definitely a scam. Update: I did just that and you refused to acknowledge or help. Buy... See more

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Rated 1 out of 5 stars

Total SCAM. I did not subscribe! I paid a one-time charge of $15 and was charged the next month for $31 for a 'subscription' that I never signed up for. I contacted their so-called customer service,... See more

Company replied

Rated 1 out of 5 stars

I joined and did not use this site unfortunately as not happy with the idea and it has now renewed for another 3 month renewals of $81.61 AUD for nothing. I am furious for these 3 monthly renewals an... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE! This is a complete scam the took a lot more money in the first place than what I had signed up for i eventually managed to get the to cancel the subscription but did not get any money ba... See more

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Rated 1 out of 5 stars

this is a total scam. I did not sign up for anything yet they are taking money refuse to even tell me how and when I signed up and refuse any form of refund. Do not download the ‘free’ app. these pe... See more

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Rated 1 out of 5 stars

This app is untrustworthy at best. Customer support offers a "junior specialist" and then a "senior specialist" to handle your objections. 3 months after canceling this shady app, I got charged anothe... See more

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Rated 1 out of 5 stars

Do not get caught out by this app!!! I downloaded it sometime ago and suddenly a whole years subscription fee was taken out of my account with no email warning!!! Logged into my account and there is n... See more

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Rated 1 out of 5 stars

Do not attempt to even look at this app or website. I was charged a membership fee through PayPal of $80 and a subsequent fee of $31 monthly and I never activated or requested an account. I have been... See more

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Rated 1 out of 5 stars

An app that promoted supporting Neuro diverse people, that auto subscription for an app I didn't use - it didn't help me. To much to set up initially, having to create your own patterns and remind... See more

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Rated 1 out of 5 stars

BEWARE, BEWARE, Definitely NOT a good company to deal with. I bought a 3 month subscription, which was $49.99. I cancelled the subscription about 1 month after so l didn’t forget to in 2 months.... See more

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Rated 1 out of 5 stars

Well, from the very beginning of purchasing the app, I was sent a message from my bank, making me aware of the fraud/scam purchase. My bank account was immediately froze and now I have to wait 2 weeks... See more

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Rated 1 out of 5 stars

I would give this zero but you can’t. After seeing a random payment pop up on my Apple Pay whilst sat on my sofa at home I looked into this. I had NO IDEA-I sent an email as it turned out th... See more

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Rated 1 out of 5 stars

This company took what I thought was a reasonable one-off payment for access to a diet plan. I received a confirmation email saying it was a 1-month plan. Unfortunately I didn't use the plan at all. O... See more

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Rated 1 out of 5 stars

Today £24.47 has been deducted without my consent from my bank account via Paypal effecto for an app I dont have or never signed up to. On Googling 'Paypal effecto' . Of course Paypal say contact t... See more

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Rated 1 out of 5 stars

DO NOT use this service it is a scam and when you cancel your subscription they do not make it clear you have to cancel 2 separate places and I was charged 176 pounds

Company replied

Rated 1 out of 5 stars

This is an absolute scam!!!! Be Carefull!!! I was supposed to try this app and i did for a month. Only to realize that it automatically renews itself with double the initial amount!!! For the past... See more

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Rated 1 out of 5 stars

**UPDATE: The company have replied below. Whilst they acknowledged that their pricing information was unclear, they are still refusing to provide me with a refund** I have been trying to re... See more

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Rated 1 out of 5 stars

I have to keep reporting on this company, as they keep taking money from your bank when you have contacted them to cancel. The first payment taken was £15.99 for a Mediterranean No Diet tha... See more

Company replied

Rated 1 out of 5 stars

This company takes your money without permission. I know l seen an advert for a “Mediterranean No Diet” on Facebook and another named “Cornivore”a meat diet or something are the same.... See more

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Rated 1 out of 5 stars

TOTAL SCAM. They stole me about 113 euros and I've never subscribed to their stuff. I don't even know what I am supposed to get and don't know what they are selling. I've never received any mail or an... See more

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Rated 1 out of 5 stars

Took money out of my account without my permission and knowledge, went to bank to check what company took it out but couldn't tell me, 1st September took $66 then $159 on same day by Medical Score ,... See more

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Rated 1 out of 5 stars

I filled in all the questions about good etc. when saw the plan it was not what I wanted. Deleted the app straight away and thought that was the end of it then got charged the following month. Can’t... See more

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Rated 1 out of 5 stars

I paid £11.99 to download the Effecto app on 18/03/2025. I never actually used the app, but didn't mind paying the initial price to see what it had to offer. I was unaware that they had automatically... See more

Company replied

Rated 1 out of 5 stars

Avoid! Gimmick, just a bunch of advice that can be read anywhere online marketed into an app. The tracking merely records manually inputted data so is otherwise pointless. Customer service is cynical.... See more

Company replied

Rated 1 out of 5 stars

I never used this app and was still charged for a subscription I didn’t authorize. I reached out to their support team, expecting a simple refund, but they were completely unhelpful and refused to... See more

Company replied

Rated 1 out of 5 stars

Fraudster app DO NOT CLICK ON ANYTHING OR DOWNLOAD- Effecto have taken money out of my account, after clicked on the link briefly via Facebook. I didn’t even download it nor do I have an email con... See more

Company replied

We perform checks on reviews


Company details

  1. #35 of 35 best companies in Mental Health Service

About Effecto.app

Written by the company

A personalized plan to improve focus and create your ultimate routine.

Daily 5-minute lessons
designed to improve your focus, productivity, boost your confidence and eliminate overthinking.

Weekly progress reviews
to monitor your achievements and keep you on track.

Mental health tips
to help you better control your thoughts and emotions.

Tailored habit-building strategies
to help you build better habits and adopt positive lifestyle changes.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

799 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

0 stars

0 stars. I bought the app in Nov of 24 and it sucked, So I didn't use it. I completely forgot about it and was billed again in February, it was my own mistake that I forgot to cancel so I just accepted the hit for that month, I emailed to cancel my subscription and was told it was canceled. Now again in March I get charged AGAIN. I email them that I canceled this in February and magically it dosent show up on their end and they refuse to refund me my money. But promise it's definitely cancel now and I won't be charged anymore as if Im supposed to trust them when they have already screwed up once before. They're a crap company with generic replies to email effecto as if they care about resolving the issue. Don't trust this company if you value your paycheck.

May 13, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Sammie,

We’re sorry to hear about your frustration and the experience you've had with the Effecto app. We're actively working on improving our subscription and support systems to prevent issues like this. Please email help@effecto.app with your account email and order number so we can review your case directly and make things right.

Sincerely,
Effecto team

Rated 1 out of 5 stars

Probably a scam

I have just been scammed by this company I think.
I signed up for one month only and paid £11.99, which is reasonable enough for an app that chats to you about yoga and plays music while you’re out for a walk.
My “plan” seems to have turned into something else and they have just taken £24.47 from my card without my permission. I’m currently trying to sort it out and may change this review if they refund me.
Not very happy.

May 13, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Barbara,

We’re truly sorry to hear about your experience and understand your frustration. This is not the experience we aim to provide, and we want to assist you in resolving this matter. Please email help@effecto.app with your account email and order number, and we’ll work on addressing the situation for you.

Sincerely,
Effecto team

Rated 1 out of 5 stars

Scam Company

Beware--- This company steals and lies. They will claim you subscribe and then steal money from your account. They will show no proof of subscription (because it doesn't exist) and claim not to have any information regarding any order from you. They will not refund the money they stole nor provide any proof of a reason for them to have charged you for something never received. They are thieves and scammers. DO NOT BUY FROM THEM BECAUSE THEY WILL ACCESS YOUR ACCOUNT, STEAL FROM YOU, AND NOT RETURN THE MONEY. ** Regarding the reply from Effecto-- it's another lie. I have contacted them repeatedly with all requested info and still they claim not to have any record of their theft--even with the paypal receipt sent to them. They are liars and thieves.

May 11, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Taradaria,

We’re truly sorry to hear about your experience and understand your frustration. This is not the experience we want to provide. Please email help@effecto.app with your account email and order number so we can investigate this further and assist you directly.

Sincerely,
Effecto team

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. I requested a refund when I noticed a monthly payment was going out of my PayPal account. When I complained they said I should have read the small print and they don’t give refunds, even though I received nothing for 3 months. AVOID AT ALL COST

May 12, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Mrs. Jacqueline,

We’re truly sorry to hear about your experience and understand your frustration. We take all feedback seriously and would like to resolve this for you. Please email help@effecto.app with your account email and order number so we can review the situation and assist you directly.

Sincerely,
Effecto team

Rated 1 out of 5 stars

Feels predatory — avoid if you’re neurodivergent.

ADHD app charged me for 11 months after I thought I cancelled. Hidden steps, inaccessible process, no refund. Feels predatory — avoid if you’re neurodivergent.

May 12, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Elliott,

We’re truly sorry to hear about your experience, and we understand your frustration. We want to make sure this is addressed properly. Please email help@effecto.app with your account email and order number so we can investigate and work on resolving the situation.

Sincerely,
Effecto team

Rated 5 out of 5 stars
Verified

I check the behavior analysis every…

I check the behavior analysis every week to fine-tune my plan.

February 8, 2025
Effecto.app logo

Reply from Effecto.app

Dear Hester,

We’re glad to hear that the behavior analysis in Effecto is helping you fine-tune your plan each week! It’s great to know that you’re actively using the app to optimize your routine. If you need any support or have feedback, please email help@effecto.app with your account email and order number.

Sincerely,
Effecto team

Rated 1 out of 5 stars

FULL BLOWN SCAM!

FULL BLOWN SCAM!!

I received a pop up ad for Effecto, one year special for $25.99 in January 2025. I impulsively jumped on it, but was not impressed and wasn't using it. I didn't think about canceling since I had a full year to try it out.

April of 2025 I got an email stating I would be charged $53.00 for.....?? What? I have no idea. I immediately emailed them back and said cancel my account, I have no documentation saying another charge would be made to my card, and they were NOT to charge my card for that amount. I received a response (after my card was charged.) and a blurry (unprofessional) screen shot saying their typical charges are $31 initially and $8.99 every 3 months. Neither of these amounts are what was charged to my card. I have disputed the charge with my credit card company and with PayPal, they are currently being reviewed. But save yourself the trouble and do not wade into these waters! This is clearly a scam.

April 6, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear User,

We’re truly sorry to hear about your experience and understand your frustration. This is not the experience we want to provide. Please email help@effecto.app with your account email and order number so we can investigate the situation and assist you in resolving this matter directly.

Sincerely,
Effecto team

Rated 5 out of 5 stars
Verified

Honestly

Honestly, I didn’t expect much, but this app made me see how things I never thought about were affecting my focus. For example, I never knew how much screen time late at night impacted my ability to focus the next day. It’s been an eye-opener and I feel more in charge of my day now.

February 18, 2025
Effecto.app logo

Reply from Effecto.app

Dear Henry,

Thank you for sharing how the Effecto app opened your eyes to factors like late-night screen time affecting your next-day focus—it’s wonderful to hear you feel more in charge of your day now. We’re continuously working on adding deeper insights and personalized tips to help you spot even more hidden habits that impact your performance.

If you have any suggestions for new features or further areas you’d like us to analyze, please let us know. When you reach out, kindly include your account email and, if possible, your order number, and send your message to help@effecto.app so we can assist you personally.

Sincerely,
Effecto team

Rated 5 out of 5 stars
Verified

I used to have no idea why I was…

I used to have no idea why I was struggling to stay focused, but this app helped me connect the dots. I noticed that skipping breakfast made me sluggish in the morning. Now, I make sure to start my day right, and it’s really helped my productivity.

December 28, 2024
Effecto.app logo

Reply from Effecto.app

Dear Sandy,

Thank you for letting us know how the Effecto app helped you connect the dots between skipping breakfast and feeling sluggish—it's fantastic to hear that starting your day with a meal has boosted your productivity. We’re continually enhancing our nutritional insights and morning routine prompts to help you maintain that strong start every day.

If you have ideas for additional breakfast tips or other habit insights you’d like to see, please let us know. When you reach out, include your account email and, if possible, your order number, and send your message to help@effecto.app so we can assist you personally.

Sincerely,
Effecto team

Rated 5 out of 5 stars
Verified

Truly recommend getting the lifetime…

Truly recommend getting the lifetime deal if you can. Saves money and you get all the updates too without having to think about it

January 25, 2025
Effecto.app logo

Reply from Effecto.app

Dear Sally,

Thank you for recommending the lifetime deal on the Effecto app and highlighting how it saves money while keeping you effortlessly up to date. We’re working on adding even more premium features and smoother update processes for our lifetime members. For any feedback or assistance, please email help@effecto.app with your account email and order number.

Sincerely, Effecto team

Rated 5 out of 5 stars
Verified

Satisfied with the purchase

Satisfied with the purchase. Simple to use and does what it says.

February 14, 2025
Effecto.app logo

Reply from Effecto.app

Dear Xavier,

We’re thrilled the Effecto app is proving simple to use and delivering on its promises. Your satisfaction drives us to keep refining the interface and features for a seamless, reliable experience. For any feedback or assistance, please include your account email and order number and email help@effecto.app.

Sincerely,
Effecto team

Rated 1 out of 5 stars

Have heard back from Effecto and…

Have heard back from Effecto and apparently even though there is NOWHERE in the app you can cancel this subscription, according to their POLICY all payments are non refundable once processed. If i have ever had an app that was incorrectly kept after the subscription period i was refunded the money straight away no questions!!!!!

May 5, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Rebecca,

We’re sorry you couldn’t find the cancellation option in the Effecto app and that our policy felt unfair. We’re reviewing our subscription process to prevent this confusion. Please email help@effecto.app with your account email and order number so we can investigate your case and assist you directly.

Sincerely,
Effecto team

Rated 5 out of 5 stars
Verified

Simple clean look

Simple clean look, not overwhelming

January 9, 2025
Effecto.app logo

Reply from Effecto.app

Dear Chadwick,

Thank you for highlighting the Effecto app’s simple, clean design. We strive to keep the interface intuitive and uncluttered so you can focus on what matters most. Our design team is always refining the layout and visual elements to ensure the app remains straightforward and user-friendly.

If you have any suggestions for further improvements or encounter any issues, please include your account email (and order number, if available) in your message and send it to help@effecto.app. We’ll be happy to assist you and consider your feedback in our next updates.

Sincerely,
Effecto team

Rated 5 out of 5 stars
Verified

Support answered fast when I needed…

Support answered fast when I needed help, thumbs up

January 18, 2025
Effecto.app logo

Reply from Effecto.app

Dear Harminia,

Thank you for recognizing our support team’s quick response when you needed help. We’re dedicated to maintaining and enhancing our support channels within the Effecto app to ensure you always get timely assistance.

If you ever need anything else or have suggestions, please include your account email (and order number, if available) in your message and send it to help@effecto.app. We’re here to help!

Sincerely,
Effecto team

Rated 1 out of 5 stars

Zero stars & no refunds

Zero stars & no refunds
They do not allow subscription cancelation within the app so remember to contact them. Money for old rope, but then old rope can be useful this app wasn't

May 2, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Dawn,

We are sorry to hear about the frustration you’ve had with canceling your subscription in the Effecto app. We know that managing subscriptions should be seamless, and our team is already working on adding an in-app cancellation.

Please include your account email (and order number, if available) in a message to help@effecto.app so we can review your subscription details and assist you directly with cancellation options.

Sincerely,
Effecto team

Rated 1 out of 5 stars

AVOID...

AVOID.... downloaded the app out of curiosity but never used it. Cancelled but subscription was charged. Emailed immediately to point out that I hadn't used it and asked for a refund but instead was met with incredibly dismissive and rude response (especially from Kate Nielsen) despite trying really hard to get some help. Considering it's a site for people with ADHD you'd think they'd be a bit gentler and more helpful.

Other companies refund when this kind of thing happens, especially when they're immediately informed of the issue, but this company is obviously yet another one that's just happy to steal peoples money without giving them any service.
I'm sick of these companies luring you in for a trail then making to so difficult to get out of again. I've been charge over £30 for something I never even used and didn't want. And to be met with such passive aggressive -response adds insult to injury.

May 1, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Chloe,

We’re sorry this was your experience. Subscriptions auto-renew unless canceled before the trial ends, and charges apply regardless of app use. If you feel your request wasn’t handled kindly or need help with your account, please email help@effecto.app with your details so we can review and assist.

Sincerely,
Effecto team

Rated 1 out of 5 stars

Dodgy company

The company are very underhanded the way they charge your credit card when you have deleted their app. This happened twice and I had to email them and they would not provide a refund. I would say that this is very dodgy dealing.

April 29, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Julie, 

We’re sorry for the frustration caused by the unexpected charges and understand how upsetting this experience must be. We're working on improving clarity around subscriptions. Please contact help@effecto.app with your account email and order number so we can review your case.

Sincerely, Effecto team

Rated 1 out of 5 stars

This company signs you up for a 1 month…

This company signs you up for a 1 month ‘trial’, but then continues to charge you nearly double that amount saying you have set up a subscription. READ EVERYTHING CAREFULLY and don’t get scammed like I did. They refuse to give a refund.

April 29, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Penny, 

We understand your concern and are actively working to improve how subscriptions and charges are communicated on the Effecto app. Please email help@effecto.app with your account email and order number so we can take a closer look and assist you directly.

Sincerely, Effecto team

Rated 1 out of 5 stars

auto renewal beware

I joined and did not use this site unfortunately as not happy with the idea and it has now renewed for another 3 month renewals of $81.61 AUD for nothing. I am furious for these 3 monthly renewals and will spread the word of this if I see no return of the last payment. This is why I will no longer buy from companies through this site. Buyer beware.

April 28, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Gai,

We sincerely apologize for the frustration caused by the unexpected renewals. We are actively working on resolving this and will do everything we can to assist you. Please provide your account email and, if possible, order number, and contact us at help@effecto.app for further resolution.

Sincerely,
Effecto team

Rated 1 out of 5 stars

Minus one star

Minus one star! This company have scammed me out of paying for trail and taking two monthly payments. I have never used any of th services and they refuse to even inform me when I have supposedly signed up. I have lost over £60 through PayPal payments. Be VERY careful what you open and read from this scam company

April 1, 2025
Unprompted review
Effecto.app logo

Reply from Effecto.app

Dear Jean,

We sincerely apologize for the inconvenience you've experienced and understand your frustration. We are committed to resolving this issue. Please provide your account email and, if possible, order number, and contact us at help@effecto.app so we can investigate and assist you further.

Sincerely,
Effecto team

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