Scamming people and refuses to refund
The app is hard to use and poorly done. The customer services repeats the same automated messages through email only blaming not being able to cancel on “getting it through their website” and when you can finally get it cancelled, somehow everyone continues to get charged! Refund the money Effecto! You know exactly what you are doing and preying on the individuals you say you’re trying to help is wrong.
Reply from Effecto.app
Dear Becca,
We sincerely apologize for the frustration you’ve experienced with the Effecto app and our customer service. Your feedback is incredibly important to us, and we understand how difficult it must have been. We assure you that we are actively working to improve our cancellation process and ensure that no one is charged incorrectly.
Please reach out to us directly at help@effecto.app with your account email and, if possible, your order number, so we can resolve this matter as quickly as possible. We’re committed to making this right for you.
Sincerely,
Effecto Team