Ordered 2 pairs of shorts in same size but they were completely different sizes. Must be over a month and at least a dozen emails to try and sort out a refund or replacement. Allegedly they have se... See more
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Company details
Written by the company
Trueform is a Seattle based company, established in 2017. We are big believers that innovations will transform our lives and relieve us from tedious daily routines. Every month we introduce carefully selected brand new products. Many of them are revolutionary in their areas. It is our passion to introduce these products to you and make positive impacts!
Contact info
15300 Redmond - Woodinville Rd NE, 98072, Woodinville, United States
- cschindele@trueform.io
- trueform.io
Hasn’t replied to negative reviews
The clothing is not as advertised
The clothing is not as advertised. It’s cheap. The sizes are off. They’ve cut the labels out and do not respond. Avoid.
3 weeks to arrive and they are the…
3 weeks to arrive and they are the cheapest poor quality shorts , you can see through them . Total rip off , the face book video is very clever and makes the shorts look great quality . I paid £50 for 2 pairs of shorts you could buy for £5 each . Scam
Scamming lying thieves
This website is a scam. They say products arrive in 2-5 days in the uk but they’re shipped from china and weeks later and I’ve still not received anything. Extremely poor
The 2 for one price and their adverts…
The 2 for one price and their adverts make the product look good. After 3 weeks of enquiries trying to trace the company, I received the cheapest quality of rubbish that you could imagine. Made in China. No shape size or support whatsoever. The size chart is totally wrong and the material is so thin. Other shops sell far superior shorts at half the price.
The old story, if it sounds too good to be true etc.
Please don’t be taken in. Steer clear of this company and don’t waste your hard earned money. You won’t get your money back and you have to pay for postage and packaging
Terrible product
Terrible product. Trousers arrived after 2 weeks. They look nothing like advertised. Stitching loose on both pairs. No point trying to return them, as the reviews indicate that is a waste of time. Please avoid this company.
This company is a SCAM!!
This company is a SCAM!!! I ordered from the in April took 3 weeks to even show tracking info and it eventually showed package delivered but I received nothing. I emailed them multiple times(there is no contact number) never heard back, only until I disputed transaction with my CC company did they email me back. Terrible customer service actually non existent customer service. Save your money and don’t order anything from these scammers.
Bought a muscle vest top when it…
Bought a muscle vest top when it arrived stiching had come away it was faulty I asked for refund and was informed they would only give me 20 per cent refund as the shipping would cost more to send back scam of a website items faulty and the refuse to refund full amount its not my fault it's faulty will never order from here again
AVOID!!!!!
Delivery took an age and shorts delivered bore no resemblance to ones advertised, not going to waste more time trying to return or obtain refund,avoid this company. Just hope this review saves others time and money..😡😡
Poor customer service and no way to track order
Placed order 4 days ago and still have not had a shipping confirmation nor can I track the item.
Would be nice to get some update on progress!?
Will cancel payment unless i hear within 24hrs
Beware of trueform
Ordered golf trousers 20 days ago, have not turned up, given tracking
Number that doesn't exist, they just say they can't do anything about deliveries. Scam job methinks. People beware.
They sent the wrong size and then…
They sent the wrong size and then expected me to pay for the return ! No pre paid label - quality lols very dubious too - avoid!
Delivery takes so long
Delivery takes so long. If you email them, all they keep saying is that it’ll take 5 - 10 days. The delivery service is terrible. Please don’t purchase. Waste of time
Order
Order - ORDER #3082
Made 12 days ago. Tracking shows as ‘Processing order’. The delivery states between 6-12 days on their website.
No website presence and no reply over email. I’m starting to think I’ve been done over with a scam.
Great service and good product price.
Returns were easy and pleasenr
Fast delivery and exactly as described
They need a web presence.
I can't have access to purchase their products from outside the country.

Reply from trueform.io
As fantastic experience, Thank you.…
As fantastic product from a fantastic source. Service is superior. I’m very pleased with this experience all around. Thank you.
Such good customer services !!
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