Banner for DRUIDS

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the company's commitment to quality products, reasonable prices, and stylish designs suitable for both on and off the golf course. Consumers highlight the excellent quality of the products and the wide range of choices available. The packaging is also well-received, with items often arriving in individual Druids bags. However, some people report mixed experiences with the delivery service. While some customers praise the fast shipping, others have experienced delays. A few consumers have reported issues with orders, such as missing items or incorrect products, but they also commend the customer service team for their prompt and efficient handling of these issues.

Based on these reviews

Rated 4 out of 5 stars
Verified

I did have trouble at first with the Delivery, but as soon as I contacted Druids, they helped me immediately and everything went well after that. The communication was very friendly und helpful. I... See more

Company replied

Rated 4 out of 5 stars

Great quality stock at good price I can not fault Druids products at all. Reason for 4 stars is simply the slow delivery which costs 7.99. First order took 9 days with tracking not working. S... See more

Company replied

Rated 4 out of 5 stars
Verified

Excellent quality at good price. However, I can't understand why it is £7.99 postage using evri and it took 9 days to deliver my last order. I ordered again paid 7.99 delivery. This was 6 days ag... See more

Company replied

Rated 4 out of 5 stars

Great qauilty golf gear and fantastic value! Would have given 5* but my order was delayed slightly. Paid for express service and the order was marked as dispatched next day however it wasn't as an i... See more

Company replied

Rated 3 out of 5 stars
Verified

Clothing very nice, good quality. Your exchange policy needs addressing, I returned the items via your own policy for exchange and there was no communication, I had to contact you 3 times to query w... See more

Company replied

Rated 5 out of 5 stars
Verified

First time using Druids. Ordered their special offer - 5 items for £99. Very easy to use website and communication was good from Druids. Ordered 3 days before my sons birthday and paid e... See more

Company replied

Rated 5 out of 5 stars

I had an issue with a refund. After sending an email it was dealt with immediately.Rashid was most helpful, polite and made sure I was satisfied with the outcome. I would rate Druid’s customer care a... See more

Rated 5 out of 5 stars
Verified

Trousers were OK. I can't say the same for the company you used to deliver them.Never received any notification of delivery got home and parcel was just lying at my front door anyone to steal them.... See more

Rated 2 out of 5 stars
Verified

I purchased 3 items, but one didn’t fit quite right, so I decided to return it. I opted to get credit as I still wanted to spend the money on Druids. I was a bit frustrating having to pay the postage... See more

Company replied

Rated 5 out of 5 stars

I have nothing but positive words to say about my experience with this company. Placed my order but unfortunatly some items became out of stock. They quickly resolved the issue and communicated with m... See more

Company replied

Rated 5 out of 5 stars

I had a few issues with my original order going missing, however I cannot fault the customer service I received. Rashid sorted out a new parcel to be sent promptly. While there may have been a couple... See more

Company replied

Rated 5 out of 5 stars
Verified

Order was dispatched very quickly. All products were securely wrapped. All true to size. Was surprised at the warmness of the mid layer, not having purchased same before. Disappointed wind jacket had... See more

Company replied

Rated 5 out of 5 stars
Verified

Great Customer service and Golf Wear I have had excellent service and quality items from Druids. I am now addicted to purchasing their quality products, which are delivered quickly. They have some gr... See more

Company replied

Rated 2 out of 5 stars
Verified

My original order somehow disappeared without a trace. After two weeks I informed Druids of the non delivery and they asked would I like a replacement order. The 2nd order with a minor change (one i... See more

Company replied

Rated 2 out of 5 stars
Verified

Unimpressed with this order. Still not received since ordering and paying 3 weeks ago - the only communication has been instigated by me and illicited a stock excuse on each occasion. There has been... See more

Company replied

Rated 2 out of 5 stars
Verified

Ordered 3 times from this company. On two of those occasions, the delivery was late despite paying for next day delivery. The first occasion, the wrong items were sent completely and they wouldn’t giv... See more

Company replied

Rated 3 out of 5 stars

Ordered a two tone Hoody , it wasn't , it was plain, cannot get in touch with customer service so emailed as chat messaging was fruitless. The hody was tagged two tone, so the garment was labeled inco... See more

Company replied

Rated 3 out of 5 stars
Verified

These trousers were not khaki, as advertised, but green. Khaki is a brown tint. I've been pretty disappointed with Druids recently and am very fed up with the "huge discount" ads when in reality t... See more

Company replied

Rated 2 out of 5 stars
Verified

Slow delivery (11 days despite paying for "express delivery") and had to chase before they were finally dispatched. Slow exchange process, again had to chase the return before the replacements were di... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent service , fast delivery and quality of clothing is great . Size guide is perfect as well . Used Druids twice now and everything i have ordered is excellent . Already looking at more items .

Company replied

Rated 4 out of 5 stars
Verified

I am so happy with my purchase. I have bought from the ladies range before and it always delivers. The quality, size and style is on point. Unfortunately due to the week long delivery time added with... See more

Company replied

Rated 4 out of 5 stars
Verified

I had previously ordered a mid layer for my husband in his size which was very good. I then ordered a hybrid jacket in his size, when it was received was smaller. I then went online and exchanged f... See more

Company replied

Rated 5 out of 5 stars
Verified

I did have a problem with the delivery, it disappeared not Druids fault the customer service was good as are the polo shirts we bought, can’t fault the company at all.they replaced the missing order

Rated 5 out of 5 stars
Verified

The parcel arrived very quickly, everything was packaged well and on opening all the goods were superb. What a great deal,I had a jacket, mid layer, polo shirt, plaited stretch belt and a pair of sock... See more

Rated 2 out of 5 stars
Verified

I love your clothes, but I'm still waiting on the delivery. The order is confirmed on September 12th and on your site the bot gives feedback over your warehouse problems. But I haven't heard anyth... See more

Company replied

Rated 5 out of 5 stars
Verified

The quality of shirt is excellent plus I was extremely impressed by their return’s policy and how quickly the shirts were packaged and sent back to me. Would always use Druids for golf gear from now o... See more

Company replied

Rated 4 out of 5 stars
Verified

The quality of the product (rainsuit ) was excellent. The initial delivery was a little slow in arriving and when it arrived the trousers sent were the wrong colour. The on-line complaints service was... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered ladies joggers trousers, website and ordering process simple. Items delivered in 2 days. Just a small bit of advice, the jogger trousers are much smaller at waist than straight leg ladies tr... See more

Company replied

Rated 5 out of 5 stars

I’ve had multiple orders at Druids and product quality is always excellent. This was the first time i had a faulty product, i noticed after the first time i worn a new polo shirt that it had a torne... See more

Rated 5 out of 5 stars
Verified

Easy ordering, clear communication, fast shipping. All the clothes were neatly packaged in a zip bag, clothes are looking good, nice soft materials, very happy. I ordered the smbassador package.

Company replied

Rated 2 out of 5 stars
Verified

I ordered a blue floral shirt in 4xl I did receive a 4xl shirt but a totally different one to the one I ordered. Nothing like the shirt I wanted Although I decided to keep it. As I can’t be bothered... See more

Company replied

Rated 2 out of 5 stars
Verified

The clothing size is very up and down. The top I ordered mid layer college top and coat fit very well if anything might be a bit big but the trousers are coming up one size maybe two smaller. The tra... See more

Company replied

Rated 5 out of 5 stars
Verified

Good quality products at affordable prices and items not just for golfing, look smart and casual whatever the event. On time delivery and everything fit😁

Company replied

Rated 5 out of 5 stars
Verified

Everything i have bought has been really good quality. I had to return an item recently because it was too big and the service I received regarding a refund was brilliant.

Rated 5 out of 5 stars
Verified

Prices were good, quality is fine and delivery was prompt. No complaints and would certainly purchase from this company again.

Company replied

Rated 5 out of 5 stars
Verified

A fantastic range of extremely smart and snazzy products which don’t disappoint on or off the fairways. Excellent procurement whereby orders are generally fulfilled within a few days in inivative pac... See more

Rated 2 out of 5 stars
Verified

Paid £10 for next day delivery and didn’t get the items next day. When I enquired to say what had happened, I was told “dispatch is 24 hours not delivery” Check your website, because it doesn’t say... See more

Company replied

Rated 5 out of 5 stars
Verified

Superb service. My package had been opened somewhere and one cap missing but was sent foc. The clothes were excellent. Will surely order again😀

Company replied

Rated 5 out of 5 stars
Verified

Very fast delivery. Beautiful quality product. Very impressed in 2 pairs of shorts ordered. Just loved the colours and sizes were perfect.

Company replied

Rated 5 out of 5 stars

I ordered two complete outfits from Druids, and while only one of them arrived, the customer service I received after I notified them of the missing items was extremely prompt and helpful, and the m... See more

Rated 4 out of 5 stars
Verified

Quality clothing at a great price. Would have been 5stars but fit is not quite right for me, sleeves at little long and had I been in a shop might have gone for L instead of XL but still happy with pu... See more

Company replied

Rated 5 out of 5 stars

Great quality clothing, stylish,plenty of choice,good size options,at very reasonable prices. Well packaged in their own druid bags. Sent quick.will be my main place to go from now on.

Company replied

Rated 4 out of 5 stars
Verified

It was easy to use. Product arrived quickly, but I was rather disappointed to see the same items with a further reduction a few days later. I am happy with the items purchased.

Rated 5 out of 5 stars
Verified

Really good quality clothes delivery was a little late but all sorted by the sales team will definitely be ordering again

Company replied

Rated 4 out of 5 stars
Verified

Really happy with the product, great quality and great price. Package lost en route by Evri, but after contacting Druids, this was resolved very quickly.... Thank you

Rated 5 out of 5 stars
Verified

Delivery time, Netherlands, was a bit longer than expected but worth the wait. great quality for a very good price

Company replied

Rated 5 out of 5 stars
Verified

I love using Druids because they sell quality items and very affordable prices and are always prompt to deliver in great packaging.

Company replied

Rated 5 out of 5 stars
Verified

My original purchase of Golf shoes arrived and after walking 100 yards one of the cleats had broken off, so I photographed and submitted a request. Druids immediately offered a free replacement and i... See more

Rated 5 out of 5 stars

Had an issue with zip on top. Was felt with professionally and politely by customer service. Great service.

Rated 5 out of 5 stars
Verified

Ordered 2 pairs of trousers, delivered in good time. Unfortunately they didn’t fit the body shape of an 81 year old man! This resulted in me having to return them. The returns process was very simpl... See more

We perform checks on reviews


Company details

  1. Sportswear Store
  2. Clothing Store

Written by the company

We’re Druids – a UK-based golf apparel brand trusted by over 1M+ golfers worldwide for offering stylish, high-performance, and affordable golf wear. Founded by golfers, for golfers, we understand exactly what modern players need—whether you're a weekend warrior or a seasoned pro. Our mission is to elevate your game with smarter design, premium materials, and unbeatable value. We offer a wide range of golf clothing and gear including polos, midlayers, jackets, golf joggers, trousers, shorts, caps, hoodies, and accessories—engineered for peak performance, comfort, and all-weather play. As one of the fastest-growing names in golf fashion, we’re known for innovation, quality, and fair pricing. With fast UK and international shipping, weekly new arrivals, and exclusive golf deals, Druids is your go-to destination for golf apparel. Explore more at www.druids.com – Your Kind of Golf.


Contact info

Promotion box for DRUIDS

GOLF AMBASSADOR PACK - COMPLETE OUTFIT ⛳

6-PIECE GOLF OUTFIT – SAVE UP TO 70%! STOCK WON’T LAST!

3.9

Great

TrustScore 4 out of 5

53K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Verified

Still waiting for my order.

September 27, 2025
DRUIDS logo

Reply from DRUIDS

Hi Jack,

I’m really sorry you’re still waiting for your order, that’s not the experience we want for you.

Please email tickets@druidsgolf.com
and mark it FAO CS Manager with your order number. We’ll check the status, prioritise dispatch or arrange a refund if needed and confirm next steps directly.

We know this is frustrating and we’re genuinely sorry for the delay. Thank you for your patience while we put this right.

Team Druids

Rated 5 out of 5 stars
Verified

Ease of ordering from website

Website easy to use and products are quality and well priced.
May I add the packaging and delivery are first class

September 30, 2025
DRUIDS logo

Reply from DRUIDS

We appreciate your positive feedback! We're so happy to hear that you found our website easy to use, and that our products are quality and well-priced, with first-class packaging and delivery.

Team Druids

Rated 2 out of 5 stars
Verified

Quite inflexible company

Quite inflexible company
Placed three orders and asked to send them together before it’s shipped and they could not make it having to pay 3 shipment fees, then discovered that had to pay shipment for returns…not good either

September 30, 2025
DRUIDS logo

Reply from DRUIDS

Hi Christian,

I’m really sorry we could not combine your three orders before shipping and that you ended up paying three delivery fees. I’m also sorry you then had to pay return shipping, that is not the experience we want for you

Please email tickets@druidsgolf.com
and mark it FAO CS Manager with your order numbers. We will review what happened, look at the delivery and return charges and confirm the right next steps directly

We know this felt inflexible and costly and we are genuinely sorry for the frustration and inconvenience. Thank you for giving us the chance to make this right

Team Druids

Rated 5 out of 5 stars
Verified

Only issue is : There is very little following on the parcels. But otherwise all arrived on my prevouis orders and the sizes are ok for me.

Only issue is :
There is very little following on the parcels. But otherwise all arrived on my prevouis orders and the sizes are ok for me.

September 30, 2025
DRUIDS logo

Reply from DRUIDS

We appreciate your feedback and are happy to hear that you are satisfied with your orders and the sizes. We'll look into improving the parcel tracking information.

Team Druids

Rated 5 out of 5 stars
Verified

No hassle service from start to finish…

No hassle service from start to finish would recommend to anyone. 👌

September 30, 2025
DRUIDS logo

Reply from DRUIDS

We're happy to hear that you had a seamless experience with us. Thank you for recommending our services; we appreciate your positive feedback!

Team Druids

Rated 5 out of 5 stars
Verified

Exchanged product with no fuss

Exchanged product with no fuss, very easy and quick delivery

September 28, 2025
DRUIDS logo

Reply from DRUIDS

We appreciate your positive feedback! We are so happy you were pleased with the easy exchange process and quick delivery.

Team Druids

Rated 1 out of 5 stars
Verified

Order still hasn't arrived

Order still hasn't arrived 2 weeks after placing the order.

September 30, 2025
DRUIDS logo

Reply from DRUIDS

Hi Pat,

I’m really sorry your order still hasn’t arrived after two weeks. That’s not the experience we want for you.

Please email tickets@druidsgolf.com
and mark it FAO CS Manager with your order number. We’ll check the courier status, confirm next steps and get this resolved.

We know this has been frustrating and we’re genuinely sorry for the delay. Thank you for your patience while we put this right.

Team Druids

Rated 5 out of 5 stars
Verified

Great product

Great product. Great value & quality

September 30, 2025
DRUIDS logo

Reply from DRUIDS

We appreciate your positive feedback on our product's great value and quality; we are very happy you had a great experience.

Team Druids

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look