DO NOT BUY ANYTHING FROM THIS COMPANY
DO NOT BUY ANYTHING FROM THIS COMPANY!
The Instagram and all other social media adverts show a quality product but what they do not disclose is how bad the customer service is.
Upon reading the reviews, within 10 minutes of placing the order a request to cancel was issued. Automated email was issued within 24 hours stating they would look into the request. The response was to ask for the negative reviews and upon sending evidence, fraudulently stated they belonged to a different company.
I’m currently 14 days plus into requesting a full refund as the products were never shipped. I have been advised that refunds are dealt with in the order they are processed.
Official complaint lodged with the financial conduct authority, tracing standard and my bank regarding this fraudulent company.
Do not make the same mistake