Paul Scholfield

I bought two pairs of golf shorts on their buy 1 get 1 free deal. The marketing is slick but the product is rubbish. The shorts are two completely different sizes neither of which fit. The material is so thin you can see your underwear! As for no quibble refund I have just emailed them for a 4th time asking for a return address. They have offered me an exchange and a discount but no address for the return / refund. My advice DO NOT BUY FROM THIS COMPANY!

Cameron has provided exceptional customer service both while buying a new car and the follow up to answer any questions and check we remained happy with our purchase.

Sent me a parking charge notice for a vehicle with a similar registration to mine. The photo quite clearly showed the registration so why not send it to the correct registration owner? I had to waste my time appealing when they are clearly completely inept. They should have their license revoked!!

Took far too long to open the account, somewhere in the region of three to four weeks.

I have used Travelfx on a number of occasions and have always found their rates competitive, Their website simple to navigate. They give a choice of payment options and most importantly my currency has always arrived on the date chosen.

We were able to get boarding passes and thus seat allocation well in advance of the flight. Checking in on the day was very quick compared to other budget airline as was passing through the gate to board the airline.

On boarding call covered the use of the software.

Said install would be within 14 days and despite being the run up to Christmas they did this. Installers were efficient and friendly and kept us informed on what they would be doing.

Easy online ordering. Delivered the next day. Happy with the quality of the compressor, pressure and air flow. I would say good value for money.

The website is easy to navigate, rates are competitive with others and the Client Account Manager (Daisy) I dealt with was both helpful, knowledgeable and easy to get hold of.

Holy the help computer is of no use whatsoever and trying to speak to anyone is impossible. There isn't even a simple way to email them.

One of the few companies offering free samples. Arrived in two separate envelopes presumably direct from the manufacturer within a few days.

Ordering online was relatively simple despite every item being a bespoke size. I received an email by return with the expected delivery date. The doors / draw fronts all arrived on that date and were well packed. Having removed the old doors the new ones all fitted onto the existing hinges without an issue. Likewise with the draw fronts. The doors / draws were all well finished and accurate to the sizes I had requested.

Ordered a radiator that was in stock for 1 - 2 day delivery. 7 days later emailed them that it had not arrived. It was clear they had no idea it hadn't been sent. Can only assume this is a drop ship site. Happy enough with the radiator when it finally arrived.

Good price, service and delivery.

Dealt with my requirements quickly and efficiently. Called back to confirm booking and even booked a time for our evening meal.

Have been with them for 18 months for a telephone line. They bombard you with sales calls for other products yet when you try to call customer services you wait forever for an answer and that is assuming they don't just cut you off after circa 45 mins of waiting!!

They offer attractive pricing to get you to sign up, but don't tell you they raise their prices at least 6 monthly which you have no control over!!

I was supposed to receive inclusive calls for the entirety of the contract, they stopped after 12 months. They were supposed to reinstate but didn't. Tried to call customer services this morning, usual "all our customer representatives are busy", waited, they cut me off!! They really should put some of the sales people on customer services to save waisting their existing customers so much time.

Been using for over 12 months now. Connects no problem, easy web site to use and top up your credit.

Simple to order, draft for approval came back within 24 hours and goods received a couple of days later.

I liked the text and email updates at each stage of the process and my mum loved her flowers.