Matt

HORRIBLE, FRUSTRATING and OVER PRICED.
This is supposed to be an investment firm. Investments are a time sensitive exercise. Wealth Simple has long delays to process your money transfer causing a loss of timing = costing you money.

When you want your money out, they charge way more than most other - MORE productive and responsive investment companies. DO NOT USE WEALTH SIMPLE - they suck on service and they charge 2x the fees of others. I'm closing my account!

Disgraceful Service from RBC – My Son Was Stranded and They Did Nothing
On September 30, 2025, I had one of the worst customer service experiences I’ve ever encountered — and shockingly, it was with RBC, a major Canadian bank.
My teenaged son was stranded over an hour from home after RBC froze his debit card when he attempted to deposit a cheque that I had written him — into his own RBC account. He suddenly had no access to his funds and no way to get home.
What followed was over an hour of phone calls on my part — while my son was stranded — and a string of incompetence, transfers, disconnects, and outright refusal to help.
• First, I was on hold for 30 minutes before finally speaking to Simar, who wasted more time before transferring me to Aaron in Security.
• I explained that my minor child was stranded with no money. Aaron clearly understood this, yet he refused to help, said he would have a supervisor get back to me in 24 to 48 hours, and disconnected the call when I tried to explain the situation again.
• I called back, was transferred to the wrong department, called again, and was sent to Rubens in Security, who then sent me to Hamza — someone not even in Security, despite my specific request.
• My son had to repeat his card number three times to this guy again, only for Hamza to tell us — after 19 more wasted minutes — that we actually did need to speak to Security. He gave me a number (1-866-212-2004) and then disconnected the call, never calling back — even though I gave every representative my phone number as soon as they answered.
The entire ordeal took well over an hour — while my son was stranded with no access to money, no way to get home or to buy food — and not a single RBC employee took responsibility, showed urgency, or followed up. It was a complete and total failure of customer service, and a shameful example of how poorly this bank treats its customers in real, urgent situations.
RBC should be absolutely ashamed. Your systems failed. Your staff failed. And your response time — “24 to 48 hours” to help a stranded minor? — is not just unacceptable, it’s irresponsible.
If this is how RBC responds in a genuine emergency, it’s clear this bank is unreliable and unsafe.
Do better, RBC — or expect to keep losing customers. We are closing all our accounts first thing in the morning.

The price was right.
The data needed was right.
If you need help with anything, good luck.
I was under the impression the package I bought was for all of Europe - wrong. It was only good in Italy, the country I bought it in and that was what upset me but couldn't get anyone to help me before or after buying the plan.

I've used Ccleaner for several years, it appears to do what I've paid for. That said, Windows has similar features already built into their software.
Through emails with their customer support team (different individuals each time), I received an "offer" of 50% off upon renewal. When I went to renew I was NOT given the discount offered. So I contacted the company (good luck getting connected). When they finally replied, I was given some twisted justification but no REAL 50% off discount.
We went back and forth a few times, in the end they offered me a "special discount just for me" of 30% off for all my trouble and inconvenience. Yep, first they offered "50%" off, did not actually provide that discount - and after weeks of aggravation they offered me a "special discount" of only 30% - 20% LESS than originally offered for misleading me in their falsely advertised discount offer.
I will not use them again and I suggest everyone else not accept false advertising from anyone.

I've had softy blinds now for 6 years and they have never been reliable. Sometimes they work, sometimes they don't. I've called support and have had to remove and reinstall blinds from the app and the issues continue. The issues still persist.
The app keeps being updated which causes additional issues.
I would definitely not buy these again. They are very expensive and unreliable, so what's the point in having them...

Gas Buddy is crap.
Why?
Because typically the prices are wrong.
Typically when I make the correction to the prices they go back to the wrong price after 5 minutes.
So either the software is crap or the people that are reporting prices are full of crap.
Either way, it's a waste of my time and I don't recommend it.

WOW! That's all I can say. The response seen below speaks volumes to the issue I reported here. They have no phone number listed anywhere but this reply suggests I phone them and despite my many attempts to resolve the matter via emails, they have done NOTHING. To add to my frustration, their response is a standard reply "call us and repeat all you already did so we can frustrate you MORE.

I've been a loyal Bitdefender customer for several years. While the software itself has mostly worked well, support was never their strong suit. Because I rarely needed assistance, I overlooked the slow responses — until now.

It’s been over 4 months since I contacted support about a single issue. Despite repeated follow-ups, all I’ve received are occasional apologies for the delay — no real help, no resolution. There’s no phone number to reach a person, and their ticket system has been nothing but frustrating.

To make matters worse, they more than doubled the subscription price this year, without offering any improvement in service. I didn’t renew my subscription and, unless they finally resolve this in the next few days, I’ll be taking my business elsewhere this week.

Support should be a basic part of any paid service — especially at this price point. Bitdefender has lost my trust.

Creative Web Studios Inc. was nothing short of a nightmare. They persistently pursued our business with promises they did not meet (development, delivery, hosting and a live website). However, once they had our money (June 2023) it took a staggering six months for them to complete the project (Dec 2023). To make matters worse, they billed us under two different company names, which should have been a huge red flag from the start.

Despite assurances that they would host our site on their server for two years, the server went down after only two months. Once we paid in full, communication came to a halt. Emails went unanswered, and the phone number we had been using was disconnected. Shortly after, we started receiving unsolicited calls from other companies offering the same services for the same price, which felt suspiciously like a scam.

A year later, we attempted to contact them again and were connected to someone claiming to be "Eric Olson." His accent didn't match the name he claims to be (this has been the case with all those we spoke to at CWS), and he refused to escalate the issue, insisting that the manager was always unavailable. All we have been asking for is a copy of the website files we had fully paid for, but they refused to give them or even authorize the hosting company to release the backups to us.

Even worse, they eventually connected our previous review to why they are refusing to release our files by blaming the situation on our negative feedback. Over a year has passed, and we’ve received absolutely nothing for the money we paid. The people at Creative Web Studios Inc. have proven themselves to be nothing more than a scam, and we strongly advise others to avoid them at all costs.

Their listed addresses appear dubious, their website doesn't function, and their company name is suspiciously similar to others, which only adds to the confusion. They seem to be operating under fraudulent pretenses, preying on businesses that trust them, only to be left ripped off and without recourse. Avoid at all costs.

We used BOLT in Italy, Malta, Portugal and Spain. The ride is usually fine. However if you need Customer service for any reason, they suck!
We requested a ride that showed up as 12 euro, because I was in a rush, I was clicking a bit too fast. Once I saw the 12 euro for my destination, like most people I did not expect a change on the next page, so I clicked and once the ride was confirmed I noticed the cost went to 22 euro. The roads were clear, there was very little traffic, the ride took less than predicted. We tried to ask the driver but spoke no English. I immediately contacted BOLT support who did NOTHING and closed the file, so I emailed them again and they did the same a second time. I cannot get ahold of BOLT support, so I will no longer use BOLT. I would prefer to pay a few cents more than to use a company that refuses to service their client. DO NOT use BOLT.

Their reply is just babble. If they had real integrity, they would credit us at least the discrepancy. That would be a good start.

While I like the products I have had, I am tired of having to provide a bunch of PERSONAL information to get support for the products I have already paid for. my birthdate is NOT anyone's business.
Furthermore, I am tired of these companies sharing what personal information I do provide, I am TIRED of their INVASIVE "Terms and Conditions". Time to tell ALL of them to bugger off!

PEOPLE DON’T HAVE TIME TO WASTE WHEN CALLING A RETAILER.
WE ARE TIRED OF AUTO ATTENDED, SO WHEN HOME DEPOT REFUSES TO TAKE OUR CALLS UNLESS WE SPEAK TO THEIR AUTO ATTENDANT BY DISCONNECTING THE CALL, WE SHOP ELSEWHERE AND WILL DRIVE AN EXTRA 15 MINUTES TO DO SO (EVERYONE SHOULD DO THE SAME TO MAKE OUR POINT CLEAR TO THESE PATHETIC ELITES. I REFUSE TO SPEAK TO A MACHINE.

FORCING PEOPLE INTO A PIGEON HOLE IS WRONG AND HOME DEPOT DOES IT THE WORST.

PEOPLE NEED TO SEND A CLEAR MESSAGE TO HOME DEPOT AND OTHER COMPANIES LIKE THEM STATING:
WE DO NOT CONSENT TO HOME DEPOT SHARING OUR PERSONAL INFORMATION WITH BIG BROTHER (GOVERNMENT) REGARDLESS OF WHY THEY DO IT,
WE DO NOT WISH TO SPEAK TO A MACHINE IN ORDER FOR OUR CALLS TO BE ANSWERED BY A HUMAN-BEING,
WE WANT OUR CALLS ANSWERED IN A REASONABLE TIMELY FASHION.

WE ARE TIRED OF THE CRAPPY SERVICE HOME DEPOT PROVIDES NOW THAT THEY KILLED THE AVERAGE CANADIAN HARDWARE STORES WE USED TO SHOP AT.

Benny was great from the moment I requested help to beyond the resolve of my issue.
Benny followed up several times to ensure I was all good.

Some guy named "Brian" sent me a message via WhatsApp claiming signed up on his website (not true). He gave me an address of 18 York Street in Toronto (where this company doesn't exist) and a url that doesn't exist either & a phone number 289-278-7572.
Total fake!

I own a Yoga 7i and purchased an extended warranty under the pretense that what they promised in the details would occur.
Unfortunately, My laptop was damaged and it's was hell trying to get anyone at Lenovo capable of having an informative conversation. Nobody seems to know how to provide timely updates, they just leave you on hold for literally hours (coming back to apologize for the wait of course).
When asked to escalate the call to a manager, good luck.
Being a computer company, it's surprising they don't have a feature to save chat transcripts.
Yes, the product is nice but it's not that sturdy and the people behind it are useless.
While it was a hassle dealing with support staff, the laptop eventually was repaired. I really like the product. I hope they improve the staff though.

This review is not of the store or in store employees. I have not had a bad experience with them to date.

My issue is with the app.
I don't use the app because it forces you to share cookies... Cookies give the company all kinds of information on YOU PERSONALLY. I will not accept to share any personal information with and company, PERIOD and I high recommend you refuse them too.

Additionally, I stopped buy food at their snack counter because they refuse to accept cash. A cashless society will be horrible for us ALL.
I do NOT shop at any CASHLESS stores. It is MY choice to use or not use cash.
I HIGHLY RECOMMEND you NOT buy anything from any company who refuses to accept cash as payment.

I bought a Husqverna Pressure washer from Costco. less than 1 year later, the nozzle doesn't work anymore.

I have 2 choices:
Return the product and buy another - which means this unit get trashed by the manufacture or
Request a warranty Nozzle replacement.

I am a sound and reasonable guy so I tried to call the company for a warranty replacement but there is NO WAY to contact Husqvarna! Their web site sends you into a loop where you get ZERO information on how to actually SPEAK with a human and the "dealers" don't support the pressure washer.

I found ONE dealer located an hour away by car, who wants $60 (the part cost $26) to send it to Husqvarna for warranty "consideration" before they can possibly replace the nozzle.

Does anyone think this is considered "customer service"? let alone qualify for the phrase "customer service"? Not me.

DON'T WASTE YOUR MONEY ON HUSQVARNA product.

I went shopping and wanted to buy some clothes at Jack and Jones. After 45 minutes of trying clothes on and picking my clothes, I went to pay for all of it. I was told I am not allowed to use cash.
They actually REFUSED TO ACCEPT cash as a form of payment.

I will NEVER shop with a company who REFUSES to accept cash as payment and I HIGHLY urge everyone to do the same. READ about how a cashless society will be REALLY bad for us all.

Just read a standard "reply" from Jack & Jones. They "appreciate my trust"... I don't trust any company who refuses to accept a legal currency of this country.

Over an hour on hold... frustrating! so I started a chat as well to see if someone would help me.
It took the same time for BOTH the chat option and phone call to get through but the agent (Moataz) on chat would leave me hanging for long periods without a reply
Even after that LONG period on hold with Mohammed, I had top wait another 30 minutes only to hear the agent (on the phone, yes I had both going at the same time because I was worried I would be "disconnected") tell me there were no flights to get home from the second connecting flight to home when my wife just had her agent make changes for her and my brother in law.
This is absurd!

After freaking out on "Mo", he placed me on hold TWO MORE TIMES before coming back with the flight I already told him WAS available. BOTH provided equally crappy service on line... Horrible, but Mo finally got me booked in after a LOT of stress. The globalist leaders don't give a crap about how frustrating it is for regular people to work hard to have a short vacation only to be really stressed out by corporations that also don't care about the client or have any respect for the value of our time.
I spent 1 hour and 40 minutes stressed out because of this terrible "service", its NOT right.

I will NEVER BUY FROM COMPANIES WHO REFUSE CASH AS A FORM OF PAYMENT in store.

Home Depot customer support/service has always been terrible and just gets worse with time.
1. They don't answer the phone.
2. They have an auto attachment which forces you to speak. I don't want my voice saved on their data servers. I want to use my keypad.
3. They're website sucks and again forces you to accept cookies which again I don't care to use. Home Depot is all about taking your information and sharing it with others (including the government)!
4. In store, good luck finding staff to actually help you (if they have the knowledge to). If you do find one they typically send you to the other side of the store and hope not to see you again.
5. They don't have everything (understandably) but they are not well stocked on what they do carry.