CCleaner  Reviews 26,551

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the software's user-friendliness, reliability, and efficiency in maintaining their computers. People highlight its ability to keep their systems clean of unnecessary files, update software and drivers, and improve overall performance. Consumers find it indispensable for ensuring their computers run smoothly and efficiently. The application is praised for its comprehensive cleaning capabilities, including the removal of duplicate files and the ability to clean external drives. Many reviewers have been long-time users, expressing satisfaction with its consistent performance over the years. The software is considered easy to use, with a straightforward interface that simplifies computer maintenance for users of all levels. However, opinions on subscriptions are mixed, with varied levels of satisfaction.

Based on these reviews

Rated 4 out of 5 stars

Very good and comprehensive scanning software. It detects problems very quickly, where other expensive programs fail, such as my top of the range Kaspersky Premium, which have a function to detect ou... See more

Rated 4 out of 5 stars

I have used C Cleaner for years and have been happy with their service. They keep my computer clear of lots of dross I accrue and keep my drivers up to date. I had a problem a year ago and had no trou... See more

Rated 4 out of 5 stars

CCleaner thoroughly cleans updates as advertised. NO gimmicks. I only give 5 stars for beyond exceptional service, but it's definately worth every penney paid to CCleaner. Try it for yourself. I'... See more

Rated 4 out of 5 stars

Been using CCleaner for a number of year with out a problem. But when I tried using CCleaner driver and software updates. Some have cause problems, like one time a driver update locked me out of windo... See more

Rated 5 out of 5 stars

Love the service. I've been using it since I was a kid, over a decade ago. Top tier ethics in business practices (incredibly uncommon these days) and does everything you need it to do for free. If y... See more

Rated 5 out of 5 stars

This program seems to be compact enough to not conflict with anything you might have going on. It doesn't fight with my antivirus program, which is a relief. I do like that it reminds me to clean m... See more

Rated 5 out of 5 stars

I’ve been using CCleaner for a while now, and it has been an excellent tool for keeping my computer running smoothly. The interface is simple and easy to navigate, and it quickly removes unnecessary... See more

Rated 5 out of 5 stars

I have tried almost all of the utility software on the market and CCleaner by far is the best! Two of the main important features besides keeping the computer running at its maximum, is the fact it in... See more

Rated 5 out of 5 stars

Its a very comprehensive cleaner. You can remove duplicate file you didn't know you acrued when downloading files. There's files for uninstalling apps, upgrades for the latest OS, quick and full scans... See more

Rated 3 out of 5 stars

This refers to CCleaner 7. I do not like it. It is too AI embraced and hard to set up so you know what is actually being scanned, removed, or cleaned. Also too many features included in CCleaner... See more

Company replied

Rated 5 out of 5 stars

Ccleaner has really helped with less visits to the tech shop. Often times if you have an issue with your computer it is due to the fact you have not updated software or updated drivers. Ccleaner mak... See more

Rated 5 out of 5 stars

I'm using CCleaner already for many years, and it always has been working perfectly. I activate it every evening before shutting down my computer, and afterwards all Cookies etc. are eliminated. This... See more

Rated 5 out of 5 stars

Leaving this review cause I’ve seen many low ones about refunds. I bought a subscription and wasn’t satisfied, so I asked for a refund via email. A couple days later they replied and told me my ref... See more

Rated 5 out of 5 stars

Have used Ccleaner professional for my desktop and laptop. Both are older machines and I started having trouble with speeds and communication (printer and laptop stopped communicating with desktop) .... See more

Rated 5 out of 5 stars

I have had many pc's, and I have tried a lot of programs trials and subscription and in my mind, my opinion, CCleaner is at the top. Others |I have tried want more from the customer than CCleaner... See more

Rated 5 out of 5 stars

CCleaner keeps my computer clean & fast. I am very satisfied with its incredible performance. It is a great tool for home & work computers, and smartphones.

Rated 5 out of 5 stars

It's an easy program to open and operate. It's just a matter of hitting the scan button and follow the commands to clean all the categories listed on the edit list. One thing would make it better.... See more

Rated 5 out of 5 stars

Personally I'm useless maintaining my computer. CCleaner simply makes maintenance so much easier. I do a scan at least once a week and am very happy with the results.

Rated 5 out of 5 stars

Have been using the free version for years as a home office user but now that I am retired I got the paid version at a great price!

Rated 5 out of 5 stars

Over all this product is a great help in supporting my experiences in computing . Removing no longer wanted data allows me to experience a nice time on line.

Rated 5 out of 5 stars

By using CC Cleaner you know that your PC is clean from any junk and tracking cookies so nobody can follow you around and your PC is almost as new, mainly is fast.

Rated 5 out of 5 stars

Have used this program for a few years an find it does more than expected, highly efficient for an afforable price.

Rated 5 out of 5 stars

I've used CCleaner for many years. They have done an excellent job of updating apps and cleaning files from my computer.

Rated 5 out of 5 stars

the greatest pc cleaner💯 ever! i say for experience🥰🥰🥰 many thanks for being a free software to everybody. god bless you all from ccleaner company🙏🏼

Rated 5 out of 5 stars

cc is been working for since i have been in computers and does what it says, no fancy bullshit, just works, end of story

Rated 5 out of 5 stars

I have CCleaner for a long time, it keeps my pc and laptop working fast and properly, I have the Pro so I can erase duplicates.

Rated 5 out of 5 stars

I used their Recuva and it is legit! It didn't get me any virus, it brought up my videos back again!

Rated 5 out of 5 stars

This product is quick and easy to install. It does an excellent job without causing any problems. Gives me peace of mind.

Rated 5 out of 5 stars

Easy to use and noticable improvements on my laptop. I wholeheartly recommend this product

Rated 3 out of 5 stars

I have had the product for years and it works fine for me. However, when I accepted an offer for renewal 3 month before it runs out the 3 months was cut off. Trying to contact CCleaner about it is one... See more

Rated 4 out of 5 stars

Cleaned about 14 GBs off my C: drive that had been slowing down my PC for months... Only rated 4 stars because it constantly shoves the paid version down your throat. Excellent program though.

Rated 5 out of 5 stars

CCleaner has been useful for the past few computers. It helps me keep things cleaner than it would be and it helps me keep some drivers in order.

Rated 4 out of 5 stars

Very useful app, helping to eliminate random data left behind after work is completed. Recent updates have resulted in improvements in operation, it can also be set to run in the background, run whe... See more

Rated 5 out of 5 stars

Have not encountered any problems with the product. However, I did get a renewal offer with a $40.00 discount, which they did not honour. Will consider not renewing when this contract expires.

Rated 5 out of 5 stars

My experience with CCleaner has included and brought me things like trustworthy, clear, user-friendly, reliable, efficient, indispensable. It's a trusted friend. My nephew told me about it years ago a... See more

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Company details

  1. Software Company

Written by the company

We create award-winning software to make your computer faster, more secure and have greater privacy. Whether you're cleaning out files on your system with CCleaner, defragging your hard drive with Defraggler, analyzing your hardware with Speccy, or recovering deleted files with Recuva, we've got you covered. Our software is used and trusted by millions, in all 195 countries and in millions of businesses. In fact, CCleaner alone has been installed more than 2 Billion times onto nearly 25% of all the PCs in the world. We've improved and optimized thousands of lines of code. Our developers aim for the fastest, most compact, bug-free products you can run on your PC.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27K reviews

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Replied to 78% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

I have used your program for years and…

I have used your program for years and I always found it tremendously useful! But now the updated version was a total disaster. I am a webmaster and your program deleted vital images and destroyed my Adobe Photoshop, so much so that I have to now replace it at a cost! I also found it extremely difficult to get to your customer service and deleted the program and canceled my connection to your service!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

excellent product

excellent product, been using it for ages (10+ yrs), easy to use and recommended it worldwide many times. Even upgraded to professional version years ago

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

CC cleaner offered me a 60 day free…

CC cleaner offered me a 60 day free trial subscription which I cancelled during the trial period but they still charged me. I contacted support and had a reply on 25 Sep from a Daksh offering various options incl. full refund. I wrote to them stating I would like a full refund on 3 Oct but have heard nothing back. Their chat line has a wait time of 30-40 minutes.
Ref; #23703907.

September 13, 2025
Unprompted review
Rated 2 out of 5 stars

No support, no contact

I accidently downloaded another CCleaner subscription to my new computer. I've been looking on their website for a way to fix this or contact them. There is no contact information, I can't find how to get to my account. There is nowhere to sign in. How do you reach an actual person and not just go through a bunch of questions that don't even pertain to your question? I like CCLeaner but now with such lack of support I want to get rid of all versions.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Signed up for a free month's trial on…

Signed up for a free month's trial on their pro cleaner, totally slipped my mind on the expiration of the free trial, anyway, the day after the free trial expired they charged me, so I contacted them after reading, ("if you forget to cancel after the free trial expires, and contact us we will reimburse the charge within 30 days") I explained it totally slipped my mind to cancel and could you please reemburse me the charge you took,(I used the product once during the whole free trial) I was completely blanked, so please if you take a free trial out for their ProCleaner make sure you cancel within the months grace because if you don't and try and get your money back they will ignore you. I'm not happy but there you go, I mean why say you will do something then totally ignore the customer!

September 4, 2025
Unprompted review
Rated 2 out of 5 stars

Inaccurate information, & troublesome

A user for probably 25 years. The latest update 10 which now places more tools behind a pay wall, spits out a list of unused apps, and dates last used. Several apps were last used yesterday, and most apps on the list were important apps in constant use. CC Cleaner also removed apps from the taskbar, and uninstalled a browser, used daily.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

You can't close it anymore.

You can't close it anymore.

With update 7, Ccleaner has no longer the "close program" option, forcing you to use task manager if you don't want the program to keep running in the background. The only thing you can do is "hide tray icon".

I have no idea who is behind this, but if they think it's a good idea, they are definitely working in the wrong field. Uninstalled and never looking back.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Charged A Month Early and No Way To Cancel!

CCleaner's payment company tried renewing my subscription 1 month early twice in one day (so far) but thankfully was declined. They direct me to CCleaner's Manage Subscription page and it says it can't find my license details. I then try CCleaner's Contact Form to cancel and it says, "Something went wrong. Form is not available for your language!". Tried other languages and all said the same thing. Emails from both companies are all "no reply". I want Cleverbridge to stop trying to charge this to my card and yet there is literally nowhere to log in or to contact anyone. What a scam. I will no longer use this app ever again.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

I cannot get CCleaner 7 to work!

After using CCleaner for many years, I am VERY DISAPPOINTED in the latest CCleaner 7, which after trying to get working and following Piriform's AI advice for trouble shooting, I wasted over an hour and still could not get it to work. Now trying to find an old version to download. Nb. Windows 10 installation.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

What a mess this product and its tag alongs are.

Charged me twice. Then in my "account" page, it says I have a one year term. Additionally, the entire program is a shell now, with little to no detailed ability. Used to be I could just tap on button and clean my entire custom clean system. Now it is all fake shell which makes you confirm all steps in the system. Additionally, it has no interface to get detailed responses. Notice that the approvals in this section are mostly 1 liners. But, the complaints are multilined and detailed. DO NOT BUY THIS JUNK. Download the old version they are trying to get you to use their browser, so they do not clean the other browsers like they used to.

October 12, 2025
Unprompted review
Rated 2 out of 5 stars
Redirected

CCleaner 7 is garbage, don't buy or update

CCleaner, a piece of software I've happily used for over a decade, was just updated to version 7. It is completely unusable for everything I've come to depend on the older versions. They've also hidden any download links to the older versions on the site. (Though they can be found in the community section.) I will not be renewing my Pro license unless a there is a major reworking of the software to restore all the previous functionality.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Wrecks your system

I After using CCleaner Pro for a long time, I was ultimately very disappointed.
CCleaner irreparably damaged the Wi-Fi chip (RZ 616) on both my desktop computer and my laptop. Internet connection is only possible via cable. I tried older drivers without success. After the release of version 7, I hoped this would fix things. Unfortunately... the installer wouldn't even open...
I contacted the helpdesk via chat. They remotely controlled my PC but couldn't solve the problem. They said they would contact me with a "senior" technician. Unfortunately, I haven't heard anything since. Now I'm stuck with a subscription I can't use...

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs.

Once Promising, Now a Nightmare

This company started out strong, offering solid services and responsive support. But in recent months, things have taken a dramatic turn for the worse. Their latest updates didn’t just glitch — they completely wrecked my computer. I reached out multiple times for help, but never received a single response.

To make matters worse, after I posted a negative review, they publicly lashed out at me on social media. Instead of addressing the issue, they chose to shame a paying customer.

There’s no customer support, no contact options, and yet they continue to charge me for services that not only fail to work — they actively damage my software and hardware. I’ve been forced into purchasing additional features just to maintain basic functionality, and even those don’t deliver.

Avoid this company at all costs. What was once a reliable provider has become a hostile, broken system that takes your money and leaves you stranded.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

The new CCleaner 7 is horrible

The new CCleaner 7 is horrible they have made it too complicated and reduced the functionality from the previous version.

As a long term user I will wait for my subscription to end and then find something else, it is a shame as it was a simple decent product.

October 8, 2025
Unprompted review

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