Logitech Reviews 2,685

Packaging was so poor they lost all items in box before delivery. Three weeks after their promised delivery date they delivered our package which was half opened due to the poor packaging. Very po... See more

I bought this Logitech Harmony remote to consolidate my devices, and it has been nothing but a headache. The main issue is that even after an excruciatingly long setup process, critical buttons s... See more

You should not be charging 100 bucks for headphones that have no bass on phone (even with various equalizers), are constantly glitching and making weird demonic noises. The league of legends version o... See more

I have tried various methods to get hold of logitech UK, the chat online bot ( useless ) the phone number on google, useless, says they are open until 6 pm, and voice messages says we are closed at 16... See more

Ordered a keyboard for 3 day delivery two weeks ago. It's really hard to get a hold of customer service. *UPDATE* after getting in touch with customer service they’ve told me that it won’t be gett... See more

I bought the new RS50 wheel and pedals because their website said it was in stock. In reality, only half the product was in stock - the pedals don’t even release until Q4, something t... See more

I purchased this product directly from logitech.com. At checkout, there were two delivery options: 1–2 days or 4–5 days. I chose the fastest (1–2 days), but the item took over 14 days to arrive.... See more

Can't get through to customer support. Just found out my subscription to CCTV monitoring has been cancelled without my knowledge. The chat feature just produces nonsense replies. Email reply just repr... See more

I am extremely unhappy with my Logitech wireless keyboard and mouse K540. I have to fight it on everything. The lag time is extremely frustrating. Unfortunately Logitech does not provide any usefu... See more

Found a keyboard, which looked different on their pages, so I could not use it since the letters are light grey on a dark grey background. Also, the keys were extremely loud, unlike the previous... See more

Terrible headphones I paid 100 euros for this what the hell. Volume scroll wheel thingy has to be in the PERFECT POSITION FOR BOTH SIDES OF THE HEADPHONES TO WORK........ And sometimes they randomly s... See more

My Logitech Zone headset broke not even 2 months after buying it, I sent it in and they confirmed it was broken. After waiting almost a month more they sent me a new product claimed it was free of cha... See more

Poor quality products. Purchased a MX keys keyboard few years ago at a premuim price. One Key cap eventually came off and the keyboard still is in new condition. Reached out to support only to be told... See more

I bought several CCTV cameras several years ago. They were ahead of their time. When they stopped selling them I moved to Blink. Despite cancelling my subscriptions and numerous emails/calls they kept... See more

Every time Logitech G Hub updates automatically, the software stops working — it either won’t start at all or gets stuck on an endless loading screen. The desktop shortcut breaks, and even launching t... See more

Complete scam. Ordered G920 Steering wheel set for my son's birthday tomorrow. They took the money and then said delivery is delayed and refuse to give an actual delivery date. Then tried calling... See more

Awful company, they've gone right downhill over the years. The quality of the product has failed, and you cannot get in touch with their support at all. All automated rubbish that doesn't work. Goi... See more

One star because I can’t give them less. It’s been now three months with numerous calls to customer service and replying to the response to another review done a month ago, they simply refuse to refun... See more

Returned my order over a month ago, no news on my return or refund. They received it already! Constant delays and empty promises. frustrating. I struggle with anxiety as it is. Whole order proc... See more

Hi Logitech choice makers We need better rights to repair for mouses and keyboards, manuals and openable locations on the items, otherwise they're destined for landfill nature locations. Th... See more

Every product from mice to webcams over the last 5 years have been total junk, both in build and product support. They have not released any firmware updates in years and have more and more issues esp... See more

I've been a loyal Logitech customer for over 10 years, spending thousands of pounds, but the G Hub app has completely ruined the experience. It’s broken beyond belief. I’ve had to reinstall it c... See more

Customer service is an absolute joke. Wireless mouse died after 1 year, had 3 year warranty. Spent an extraordinary amount of time on chat in an attempt to get a solution under their warranty. They ma... See more

Logitech software suddenly stopped working. No solutions available online, and customer support is not helpful. My mouse DPI changes randomly to the highest setting, and my volume wheel on my headphon... See more

I have returned 2 headsets back in January and since them I'm trying to get refund that despite multiple emails exchange Logitec only make excuses and haven't pay me back. It is over £200, I keep chas... See more

I have a G502 X purchased from Amazon on January 11, 2025. The battery will not recharge. The support AI has prevented me from effectuating a warranty return. First, it put me through insulting st... See more

Logitech chose to give up. They had the most useful mouse (G600) for games like FFXIV and others with a 12 skill hotbar due to where the g-shift button was located which let you have 24 different key... See more

Awful company, the absolute pits. Returned an item, cannot get a refund as they make it super difficult and then when you've jumped through all the hoops they won't reply. Thank goodness I paid with P... See more

It is not possible to return items in NL, which is actually illegal. There is no way to start a return without contacting support, and there is no way to contact support. Scammers.

I paid $15 for express delivery (needed it asap for uni) and it still took 4 days to arrive. Express delivery was said to take 1-2 days. The keyboard I ordered was not worth $60 damn dollars with the... See more

I purchased the Logitech MX Vertical in June 2022 expecting a premium ergonomic mouse with long-lasting quality. Unfortunately, after just about 2 years of light use, the left-click developed the... See more

When i bought works normally and good, but after you a while they will start to break. My logitech headphones after 1 year does not charge properly and have random noice lags and my mouse's paint is p... See more

Well, their customer service is not that thing. I have a less than a 3 years old Mice G502 X plus - not cheap mice. One day it stopped connecting to my pc (green light flashing/blinking). I... See more

All their mouses fail on the scroll wheel, I got like 10 mouses, 2 of them of a mid-high class, and the scroll in all of them stop working after 2 years... i contact their support but their refuse to... See more

I have my hardware regularly for gaming (almost every night) and had my legacy Logitech hardware for over 7 years and it works perfectly. However, I'm now getting rid of it because the G-HUB software... See more

THIS COMPANY HAS TURNED TO CRAP. I HAVE BEEN USING THEIR PRODUCTS FOR MYSELF AND MY CLIENTS FOR OVER 20 YEARS. NEVER AGAIN, THEY HAVE BECOME SELF CENTERED PEOPLE WITH NO CONCERN FOR THEIR CLIENTS. J... See more

My experience was bad from start to finish. I accessed the website, made the purchase, received the confirmation email, received the product, and was not satisfied with it. I tried many ways to return... See more

I expected a better purchasing experience when purchasing directly from logitech and paying more than e.g. on Amazon (where I would, in addition to get a lower price, receive the package to my door... See more

I have loved my Logitech products, even when my first headset G930 was suffering from constant disconnects. I still got a G935, which worked fine, but the power button wouldn't connect properly... See more

This is by far the worst company I have dealt with. My parcel was not delivered which had been ordered on the 7/8/25 it is now almost 4 weeks later and I have still not received a refund. They do not... See more

Brand New G435 headset broke within a week. The headband is not an adult size and snapped in the middle. Item feels light and cheap flimsy, do not recomend for adults at all.

Zero transparency about back-orders or shipping times. Specifically selected logitech due it's prior reputation, but this is probably the end of my using any of their products. No replies, no informat... See more

Bought a set of Logitech Z906 surround sound speakers, which on their own homepage is listed at 3400 kroner (495.35 US Dollar). Logitech didn't think to include a pair of wallmounts for the rear speak... See more

Hardware is OK, although was disappointed with the longevity of the keys on the older version of the 915 TKL (< 1 year before significant wear on keys began). Maybe they have fixed it on the new ve... See more

I've used their 'MX Anywhere' mouses for about 15 years, with new versions coming out every 2-3 year. Up until version 2S their mouses were durable, but it's no more the case since 2020. Their version... See more

Placed an order for a RS50 wheelbase , Pro pedal set , wheel hub and rim on Monday 22nd September as a Birthday present , I only received the wheel hub and rim , UPS tracking showed 3 packag... See more

THIS IS A JOKE DISGRACEFUL THE COMPANY STATE THEYLL GET BACK TO YOU AND NEVER DO HAD A WARRENTY CLAIM ONGOING TILL NOW FOR 3 WEEKS RING THEM ALL THE TIME MANAGER WILL GET BACK TO YOU BUT NEVER DOES... See more

Censors negative reviews on their website. Unilaterally discontinues products, gives 3 weeks notice, and offers mere 15% discount on select items to americans only.