JACK & JONES Online Shop Reviews 38,985

A reliable and hassle free transaction from ordering to delivery on time . The trousers look quality material. Waist measurement is spot on I’m 34in waist and ordered large size. Only minus is the len... See more

It's is a very good service and I do recommend this to anyone of my family I would continue to shop with jack and jones

Really great range of jeans, decent communications, just a bit of a delay between message of shipping and being shipped, but then quickly delivered.

Good service , but the free delivery promotion when I selected to buy, the free delivery only valid for DHL post pick service not to your house.

Products were delivered in timely manner and full tracking was available. I’m aware I should have been careful in reading description but I’ve never bought a pair of trousers with no back pockets an... See more

The delivery via Royal Mail was shocking, what makes it worse is that you can't get to speak to anyone at the Royal Mail or Jack Jones to find out what's going on. Like a lot of other company's si... See more

Really like the quality and style of clothes but this company is let down by its extremely slow online returns process. The warehouse is in Poland and it often takes 3+ weeks to get refunds and that's... See more

Quick returns and deliveries. I've been really happy when everything came even faster than expected. Good packages, easy to make returns if needed.

I have bought countless Cargo trousers over the years usually from China and never been really happy with them. I took a chance with you and was delighted with them, they look good and fit me spot on.... See more

Really liked the product. But please stop using Royal Mail, poor delivery had to rely on my neighbour to pick it up of the street as a safe place does not exist, and this was even after id asked them... See more

Fast delivery, the blazer"s size is consistent with previous order and nicely fit. Color match to description. I'm satisfied with my purchase.

I ordered 3 pairs of Cargos, as I have done a few years back. The quality of the items was very good as always, my issue is that all 3 pairs that I received, although all the same size, fit slightly d... See more

I am happy with the product but not happy with the delivery. I had an email from Royal Mail saying it would be delivered sat 14th , as I was on holiday I changed the delivery to Tues 16th. It was d... See more

Not sure wether I'm satisfied, it was too good to be true for a second chance to get an ace looking jacket at a bargain price.still, should have paid when it was first released..... Other than that, g... See more

The t-shirt I bought from them at Peek & Cloppenburg fit me quite well, so I went on their website and ordered 5 more. No issues whatsoever, they arrived exactly as I expected them and fit me well.

hi already have one of these jackets going to buy another good quality and fit ,ur tshirts and jeans which i have a good few are also good fits ,i have bought jack jones for over 5 yrs now ,thank keep... See more

The coat I ordered is amazing! High quality wool and very comfy and very stylish. Very impressed and pleased with it. Was also delivered very quickly and with care so all round a great shopping experi... See more

Speedy and reliable. Also, I had trust in Jack & Jones from an earlier experience of purchasing a rain coat from its shop in Galway. I like the company. Needless to say, I am very happy with my recent... See more

There were a variety of different hoodies and jumpers I bought for my son for his birthday hoodie is lovely the jumper is lovely and soft and nice colour easy to buy on line quick delivery

The 5 star rating is for the ease of returning my purchase, and the help I received for doing so. The fact that the jeans I bought weren't to my liking has nothing to do with my experience with you.... See more

It was easy to navigate through the order process and was happy with the payment alternatives it gave me and the fast delivery. I was really happy with the products and its high-quality. Highly recomm... See more

The clothes in general are really good. As for the shirts; the buttons aren’t sewed on very well & they’re coming undone pretty much as soon as I’ve bought them.

De jeans zijn mooi en zitten als gegoten. De bestelling was lekker snel binnen. Duidelijke communicatie over de levering. What more do you want?

The best products i ever ordered online and my first time in Jack&Jones online store, everything went smoothly, i received 5 days before the estimated time!!

Stock availability wasn’t great and delivery was terrible but the products seem ok so far, though not worn yet.

The website is hard to navigate and all the products have really cryptic names, but nonetheless, fast delivery and good prices

Great quality hoodies – soft, comfortable and stylish. Fit is perfect and they hold up well after washes. Definitely worth the price!

Shopping was ok but why don’t you just automatically give the discounts you promise instead of discount codes in emails

I have tried to contact customer service a couple of times, they have not reviewed or satisfied my query. Disappointing

Fast delivery, quick return options if needed, nice designs

Ordering simple, delivery prompt, jeans perfect. Everything went really well.

Received on time All items fit well and are of great quality very pleased with my purchases

eally ok about the delivery but unfortunately the dress was small for me. Didi not meet the XXL size as prescribed

Website was easy to use, quick delivery and good fit of all clothes I purchased so overall very happy.

Great clothes quality and fast delivery as well. No troubles or anything like that, very satisfied.

Delivered within the noted time, and I'm very pleased with the quality & fit of my purchases 😃

Very happy with the jeans,I have been buying Jack and Jones for years. Good quality and a good price. Swift delivery,I will buy again.

Excellent price, easy to use website, great quality and delivered on time.

Great collection, staff, and online services around the world.

The clothes were perfect, with an excellent fit.

Good quality clothes in a good range of sizes, great delivery and returns (for wrong size). Will use again!

Very happy to buy big clothes, that suits me good, and looks good to :) Not too expensive, butikk allright prices!

Great quality, fast delivery. Will buy more

Good delivery time and goods as described

My son loves Jack &Jones the fit and style always on his Birthday List

First class service. Great quality product

Shoe sizes online need to be in UK not just EU! Thought id got the right one. Turns out its a size to big!

I love Jack & jones, since I was 16 I have been going with this company for clothes (now 30yrs old). the selection appeals to all ages, and most importantly, jack and jones is affordable, but more im... See more

Although this was my first order, I didn't get the promised freebee (socks) like it was commercialized. Package received without issues, clothing fits perfect as expected !

My purchase is always good quality and service is always prompt.