mobimatter.com Reviews 35,844

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the service, highlighting its ease of use and quick setup. People also mention the excellent user experience, noting the simple installation process and clear instructions. Consumers find the prices reasonable and the app easy to navigate, offering a variety of SIM options and data amounts. Consumers report stable connections and great coverage in various locations. The ability to stay connected with family and use maps and apps for navigation is highly valued. While location sentiment varies, the overall consensus is that the service is reliable and efficient, making it a go-to choice for future travels.

Based on these reviews

Rated 4 out of 5 stars
Verified

I installed the esim before I traveled to make sure that all things are working properly, however when I landed to my destination the phone was not working, i tried to contact you but there is no emai... See more

Rated 4 out of 5 stars
Verified

Great and numerous options for different countries. I used to compare their prices with other apps such as Airalo, Numero and Simly and mobimatter is the best price always and more GB. Also, finding l... See more

Rated 4 out of 5 stars
Verified

Once the eSim card was installed, it all worked fine. I found the instructions to install a little lacking. Instructions should specifically say to log on to the MobiMatter carrier and not the carri... See more

Rated 4 out of 5 stars
Verified

Once it was activated the esim did a great job and took me from Japan to Korea smoothly. However, the instructions to activate it were not clear and I couldn't work out how to complete the activation.... See more

Rated 5 out of 5 stars
Verified

This was the first time i used this ecard issue, and i prefered mobimatter with deep search on internet as my son's who is 14 first abroad travel. He traveled 5 countries in Europe, Germany,France,Bel... See more

Rated 5 out of 5 stars
Verified

It's the second time we've used mobimatter.com to purchase an eSIM for our holiday travels. For both of these countries we've travelled to they've offered a good range of SIM options, different provid... See more

Rated 5 out of 5 stars
Verified

Very happy with MobiMatter. Didn't have any problems with reception, even in smaller towns. This is the second time we've been with MobiMatter and most likely will continue with them in the future.

Rated 3 out of 5 stars
Verified

The app downloaded fine but could not get any connectivity for several days. When eventually found a couple of more savvy(younger folk) they did eventually get my phone connected. Was quite a drama. O... See more

Rated 3 out of 5 stars
Verified

This is a reasonable priced eSIM but it has glitches that need to be corrected. I am using this in Japan and China. In both countries the problem happens when you switch back and forth from WiFi to eS... See more

Rated 5 out of 5 stars
Verified

It was amazing. The booking was great. I had internet connection almost everywhere in Switzerland which was also the point to it. Went hiking in the mountains and still had a signal. Will definitely... See more

Rated 5 out of 5 stars
Verified

Low price, smooth connectivity, easy to install and activate. I am not sure if MobiMatter allows unused data to be transferred to others or rolled over, so the data will not be wasted. If this is no... See more

Company replied

Rated 5 out of 5 stars
Verified

I had an excellent experience using this eSIM. The setup was quick and simple — I received the QR code instantly and was connected within minutes. The connection was stable, and the coverage was great... See more

Rated 5 out of 5 stars
Verified

I'm very glad to use your service. During a week and half I have visited Spain (Barcelona), Italy (Civitavecchia, Roma), France (Marseille and Paris) then travel to Turkey (Istanbul) where I've been... See more

Rated 5 out of 5 stars
Verified

Excellent eSIM service: very easy to set up and activate. The coverage across Montenegro was great, and everything worked smoothly from start to finish. Efficient, reliable, and hassle-free

Rated 5 out of 5 stars
Verified

Other than getting pages loading in Polish while in Spain-Portugal, which was a bit annoying, everything else was smooth and the data and connectivity was a life-saver! Made our trip safer than it... See more

Rated 5 out of 5 stars
Verified

I bought an inexpensive 10GB data eSim for Europe. I had no issues activating it and had 5G coverage everywhere I went, even on top of mountains! Great value and quality of service

Rated 3 out of 5 stars
Verified

Customer service was good as I was initially having network issues. But disappointed as my tiktok is not available on their network I tried in Bosnia, Saudi &Qatar. But my wife using arlo no problem... See more

Rated 5 out of 5 stars
Invited

Amazing experience. All the steps to install SIM card or or reinstall it back after changing your phone are buttery smooth. Love it

Rated 5 out of 5 stars
Verified

We found the app very easy to navigate & visiting several countries within the E.U. we didn’t have any problems using our phone.

Rated 5 out of 5 stars
Verified

After arriving to Italy, I had to restart my phone in order for the plan to work but as soon as I did that, it worked without any surprises. I highly recommend the service for travellers

Rated 5 out of 5 stars
Verified

So far so good on mainland China - it is stable, no issues and a good price for 50gb which should be plenty for the time we're here. We're using our phones a lot for paying vendors, using maps and ap... See more

Rated 5 out of 5 stars
Verified

Easy set up, worked like a charm after re-starting my phone upon landing, and good reception and service while I was in Europe. Would definitely use on my next trip!

Rated 5 out of 5 stars
Verified

Directions were easy to follow, e-sim worked well in Ireland, Greece, and Germany. Took a couple minutes in each new country to connect.

Rated 5 out of 5 stars
Invited

So far old users shoud have more discount, esim pricing can be adjusted and more reliable country wise the rest U R still my first choice

Rated 5 out of 5 stars
Verified

Great experience for me personally. Was an easy transaction and got the money for my phone within a week. Will use their services again :)

Rated 5 out of 5 stars
Verified

The purchase and activation process was super easy and fast! The eSIM worked perfectly right away, and the network connection was strong and reliable throughout my trip. Highly recommend for anyone tr... See more

Rated 3 out of 5 stars
Verified

It didn’t work at all after few days. And towards the end internet was very slow even though I got unlimited internet for 10 days I could only use it for 4 days.

Rated 5 out of 5 stars
Verified

Good service with reasonable prices and easy installation and management. Didnt have any problems during my euro trip for more than 15 days

Rated 3 out of 5 stars
Verified

All is good but I was not able to use my data for few days and also when paid for additional data I was not able to use at all so it remained unspent

Rated 3 out of 5 stars
Verified

Even though my eSim is max at 4G only, considering I’m staying within the city, it fluctuates most of the time or even it has signal it does not load.

Rated 4 out of 5 stars
Verified

Service worked well during my vacation to Scotland. Lots of data, but had a hard time making phone calls

Rated 5 out of 5 stars
Verified

Easy to instal e sim. Fast internet convection. Everything great. I was on sitonia and east macedonia.

Rated 5 out of 5 stars
Verified

Being overseas I was able to keep in contact with family. The reception was great and I was receiving alerts from my home security cameras and the cost was affordable

Rated 5 out of 5 stars
Verified

Seamless experience. Worked well in all three countries. Easy to buy more data before I ran out. Best price out there. Twice the amount of data for less than half the price of providers I have used in... See more

Rated 5 out of 5 stars
Verified

Great service and no hidden costs. Worked really good in Egypt. Thank you for making our holidays much easier.

Rated 5 out of 5 stars
Verified

I really liked to use e-sim from MobiMatter! I spent some days on Canada and it was a good experience using it.

Rated 3 out of 5 stars
Verified

Wished I could have simply taken screen shot of QR code and then taken it from my photos. Not user friendly having to use a separate phone to take the pic of the QR.

Rated 5 out of 5 stars
Verified

This app was suggested to me by a seasoned traveller and I’m so grateful. It worked exactly as I hoped it would.

Rated 5 out of 5 stars
Verified

It was very easy to set up and I was able to use the service for a whole week without any issues. The installation was quick and straightforward, and the instructions were clear. Overall, a reliable a... See more

Rated 3 out of 5 stars

The eSIM plan is competitively priced, which is a plus. However, there are a few persistent issues that make the experience frustrating. First, the interface and search results often default to Pol... See more

Rated 5 out of 5 stars
Verified

I downloaded the QR code, and since it immediately went to the activation screen, I wondered if I was supposed to activate it in Japan before departure (maybe the instructions weren’t provided, or I... See more

Rated 5 out of 5 stars
Verified

I got it for my trip to California. It was a great service. I noticed the network was usually on AT&t or Verizon. Seemed like I always had a connection. Fast speeds and it was much cheaper than other... See more

Rated 5 out of 5 stars
Verified

What I liked the most is that the employee explained everything clearly in a short video. It was very helpful and made the whole process easy to understand. Excellent service!

Rated 5 out of 5 stars
Verified

Using the most common carrier, there haven't been any connection issues so far. Tokyo has 4G+, Nikko has 4G, and Fuji has occasionally been very slow. We'll see what happens next.

Rated 5 out of 5 stars
Verified

I am satisfied with the service provided in Sri Lanka. I had a good signal the entire time and was able to use my phone without any problems. I am very satisfied.

Rated 5 out of 5 stars
Verified

The signal was excellent everywhere I went, which is definitely the most important thing since all I needed was internet. I also shared the connection with others, and everything worked perfectly for... See more

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Company details

  1. Travel Aggregator
  2. Online Marketplace
  3. Phone and Internet Service
  4. Telecommunications Service Provider

About mobimatter.com

Written by the company


MobiMatter eSIM Marketplace


With MobiMatter you can discover, compare, and stay connected worldwide.

We curate and sell eSIM plans from 25+ telecom providers worldwide for more than 200 destinations including United States, France, Germany, Turkey, Japan and many more!

download on the App Store get it on google play

Features

  • Choose packages wiith different validities - from one day up to a full year.
  • Discover and purchase eSIM roaming offers from top operators worldwide.
  • Stay connected during your travels with convenient travel data packages.
  • No contract or long term commitment for travel data deals.
  • Embrace the benefits of eSIM technology for hassle-free and cost-effective international roaming.
  • Explore, compare, and purchase mobile plans from a variety of operators, and get an email immediately with your eSIM QR code.
  • Top-up your eSIM on the go from our eSIM App.
  • Check your data usage on our eSIM App.
  • Refer your friends & earn MobiMatter cashback through our Referral Program giving up to 50% referral rewards

Support

We have a dedicated 24/7 support team ready to assist in case there are any issues!
  • Use our troubleshooting tool to give you personalized advice to help fix your problem. It also assists you in submitting the relevant information to our support team for fast resolution
  • Alternatively, you can send us an email to support@mobimatter.com

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36K reviews

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Replied to 76% of negative reviews

Typically replies within 1 week


Rated 3 out of 5 stars
Verified

esim

i found it difficult to install with qr code on my phone. had to get someone to help me. once installed worked well. would be nice to be able to receive sms's as well

July 25, 2025
Rated 1 out of 5 stars
Verified

I bought two eSIMs for 30 days to use…

I bought two eSIMs for 30 days to use in Switzerland, but after just 2–3 days both completely lost signal and stopped working. I tried restarting and reactivating several times, but nothing helped. It was a waste of money since we couldn’t use the internet during our trip. I do not recommend this service — very unreliable.

October 11, 2025
Rated 5 out of 5 stars
Verified

Great overall experience

Purchase was smooth, installing eSIM using the QR Code was easy and I had no trouble connecting to the local network once in the country. Good coverage for my purpose.

October 1, 2025

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