AWD-IT Reviews 14,029

A little complication along the way but they appeared to redeem themselves by getting it to me swiftly after the set back

very good product, works perfectly and i love it so much, one thing im slightly dissatisfied with is the fact my pc didnt come with a bluetooth dongle, but maybe it depends on the pc

I looked at the site after a recommendation from a family member and I'm very glad I did. The site was very easy to use with clear information (perfect for a novice like me) and specifications. The... See more

Ordered on Friday and the pc arrived on the Saturday. Great price fast delivery. Had a couple of issues where the GPU had come out of its slot causing a bit of damage to the case thankfully the GPU w... See more

Great service from start to finish. I was worried that it wouldn’t get here on time for my daughter’s birthday so I rang AWD-IT to check and they were very helpful and sympathetic towards me freaking... See more

The computer itself is excellent and worked well straight out of the box. As indicated in other reviews, the delivery experience was awful. No link to DHL was provided by AWD-IT for tracking,... See more

Having had some pretty average experiences with prebuilds before I was dubious about buying another and was going to build my own. However, once I started to price compare, AWD-IT was actually really... See more

I required an activation key for a desktop that I purchased, after contacting AWD-IT and spoke to a guy called Joe and within 2 hours he had e-mailed the information back to me. Now that's what I cal... See more

Excellent Service, Ordered some new fans for a system I was building, Fast Postage but was a little worried when I saw it was coming via DHL as previously I've only had bad experiences with DHL but... See more

Really good experience build time was accurate however dhl were not great as they kept trying to deliver to the wrong house! Not awd-it's fault tho, but please consider using a different delivery... See more

Overall, a very good experience. I ordered a motherboard combo with memory and processor. It arrived pre-assembled and well protected for its journey. If I had one minor gripe, the site says it w... See more

I ordered a £160 item that was £10 cheaper than a rival site and about £10 more expensive than another site - but I'd used AWT-IT in the past and thought I could rely on them. I even paid... See more

Had an issue with the Lian Li Lancool 207 computer case I bought (severe humming from all fans across multiple wide range of rpms) so I submitted a product fault return request. Provided video/audio... See more

I purchased an i5 - 13400 CPU/Motherboard + cooler combo from AWD, it was put together well, packaged excellently. AWD allowed me ot upgrade to the 13th gen which I had not seen when I ordered a 12th... See more

Ordered my graphics card and case from these guys recently and was a simple and smooth process, they were sadly let down on the delivery front by DHL but that’s not there fault and they were happ... See more

They seem helpful. But I can't give 5 stars when they use DHL. Still waiting for the goods one week later. I evan selected royal mail carrier but they still booked DHL. Someone their is getting paid... See more

I ordered an AIO from them and when it arrived the radiator was bent beyond use. I contacted them through their website and they were happy to organise a return and refund. The whole process was pai... See more

It was the speed and the price what amazed me the most plus i was fully updated all the way through by email then text as the parcel was out for delivery so yes definitely use AWD-IT again was really... See more

No fuss, great price, brilliant product and amazing service. The system I got them to build was put together and tested, then shipped quicker than I expected, couldn't ask for anything better, that's... See more

Excellent product at a great price! Delivery was really prompt smashing the expectations set. The item arrived very well packaged and in perfect condition and, most importantly, it works! I make that... See more

Great company with excellent prices. Delivery was on time with lots of communication from them. Would definitely use again if need an upgrade in the future.

AWD-IT advertise secure delivery with DPD’s PIN system. That never happened. No PIN, no security. A PC worth over £800 was just left outside for anyone to take. I purposely chose the day I was... See more

The PC itself is fine but the communication while waiting for your build is non-existent. Some kind of feedback on the different stages would be useful. After speaking to Kieran, I'm happy to chang... See more

Great experience, excellent customer service. I had ordered a CPU and Mobo bundle after 1300 on a Friday. By the following Wednesday there was no update. On the Thursday I asked for an update. Th... See more

Needed to replace my old PC which could not accommodate windows 11. My son who is a techie recommended the AWD and although I am not a gamer the PC does exactly what I need. I am delighted with the c... See more

I purchased an i5 - 12400f mobo/CPU/RAM + cooler combo from AWD, it was put together very well, packaged excellently and the ease of installation was top tier, took me from an ancient 4th gen processo... See more

My computer arrived on time and was ready to use out of the box. Really happy with it and great value for money. Website had an easy to use selection page which enabled you to choose the specific part... See more

Delivery was when said 👌 items are still boxed up still for Christmas. And when I called to find out some information the customer service was spot on

Excellent Customer Service, Ordered on a Friday, Although i was told it would be 4-5 days Delivery , the PC arrived on the Wednesday even after i changed the initial build on the Monday. This is the s... See more

Really great service, honest about delivery times, great pricing and the computer has been working a dream since I got it.

There was originally an issue with my order, I called up the same day within a few moments, changed the order to the correct one. OK the lady said on the phone that the item was in stock, which l... See more

I was going to order a refurbished gaming pc from eBay but changed my mind at the last moment due to this site being recommended to me. I’m so glad I did! The order process is good. Having a ba... See more

Everything was good except the delivery I've still not got the pc and it's been 2 weeks even though I paid extra for it to be here earlier.

They can be spoken to and seem to help out. Good customer service. The loss of stars is down to the shipping they use. A two day lead time turns into 8 days. What would of been a good service was l... See more

Great experience all round. Easy to navigate around the website and find exactly what your looking for. Reasonable pricing points. Fast dispatch and delivery. Overall a great experience. Will use agai... See more

Computer came quickly even after making altercations to a next day PC. PC runs as expected and exceeds expectations, very easy to navigate AWD-IT' website!

Great Experience, On time delivery, Customer service is always on their toes, very helpful and supportive. Bundle deals and overall prices are really good.

Delivery was quick, easy to set up was very pleased with the computer and service will buy from them again

Extremely easy and useful on knowing what you are actually buying, also had no problems with delivery even came first working day

Excellent company, dispatched quickly. Just whish they offered paypal as a payment option.

Ordered 2 new gaming PC and got what I ordered running well came fast and easy to process would use again

Shipping was fast, the pc arrived with 0 problems, great prices, overall amazing company, great communication (though live chat would be great) but I 100% recommend them

Very quick and customer services came back to me with a query on delivery within hours.

I am super grateful for AWD-IT being my gateway into PC gaming delivering me a product which is of amazing quality and works better than I expected it to ever perform. My custom adjustments have been... See more

Excellent service, excellent prices, great range. first time buying as not heard of previously. Added to the list to check alongside the names I'd otherwise bought from (Scan, ebuyer, ocuk, etc). Wort... See more

Had a problem activating windows on my new AWD-IT PC, very rapid responses from them and extremely helpful. First class service from Liam at AWD-IT

I recently bought a gaming PC from AWD-IT and I’m really impressed. Delivery was super fast – at first I was a little unsure as it felt a bit sketchy ordering online, but everything turned out perfect... See more