The company did fine. Arrived quick. Good prices. Only rated 4 stars because they sent me 3 reminders in 2 weeks to review them. Thats just annoying.
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Written by the company
Choose Your Ultimate Setup
CPU, Motherboard Upgrade Bundles
Why should you buy from AWD-IT? We asked our Discord Community:
"Great Pricing, Availability and Support. I don't believe Anyone else in this industry is as helpful to their community of customers as AWD is. Overall a great company that services the needs of the enthusiast as well as the Newbie community at great prices with no compromises in support or quality."
"Prices beat competitors, the website had all the information I needed to choose the right build for my needs and with a great community I was able to make sure the build was the best for my budget. I wouldn't go anywhere else, from PCs for beginners to PCs for Experts. AWD has everything you could possibly need."
Join our Discord: AWD-IT Gaming (discord.com)
ADMI Ltd (trading as AWD-IT.co.uk) are an online retailer of computer hardware and creator of custom PC's for gaming.
Through dedication and hard work, our website has become one of the top go-to destinations for buyers looking for a great deal on the net, and we are the number one seller of PC's for gaming on the Amazon marketplace in the UK.
Our after sales support is comprehensive and extensive, offering both technical and returns support over prolonged periods.
Our mission is to continually improve. We invest in our people, our service and internal systems daily, enabling us to provide our customers with the highest possible level of service before, during and after their purchase.
We welcome and encourage feedback!
Written by the company
Pay in 30 Days. Pay in 3 Instalments.
AWD-IT, Unit 2 Rosevale Business Park, ST5 7UB, Newcastle-under-Lyme, United Kingdom
Replied to 83% of negative reviews
Typically replies within 1 week
A little complication along the way but they appeared to redeem themselves by getting it to me swiftly after the set back
Reply from AWD-IT
I ordered Corsair RAM from AWD-IT to complete a new PC build, only to be told after payment that it was a “pricing error” and I’d have to pay an extra £40 to get my order. When I called, I was then told it wasn’t in stock anyway and the price had since gone up. That alone was bad enough, but the real frustration is the impact it’s had. My build is now delayed, other parts are sitting unused, and I’ve lost valuable time waiting for something that was never going to arrive.
If this had been a genuine one-off error, resolved properly with decent customer service, I would have accepted that. Mistakes happen. But instead, the staff were curt and dismissive, and after reading other reviews it’s clear this isn’t an isolated incident, it seems to be standard practice for AWD-IT.
Meanwhile, the same RAM was available from Amazon and Currys for the same or lower price, so their excuse doesn’t hold up. Building a PC relies on timing and matching components, and they’ve managed to cause maximum disruption with minimum care for the customer. Poor service, poor communication, and no willingness to put things right. I won’t be ordering from them again.
Reply from AWD-IT
Great company with excellent prices. Delivery was on time with lots of communication from them. Would definitely use again if need an upgrade in the future.
Delivery was when said 👌 items are still boxed up still for Christmas. And when I called to find out some information the customer service was spot on
The delivery as expected was very quick, packaging made it secure and the PC exceeded my expectations in terms of performance.
Paid for next day delivery on a Thursday got confirmation of the order on Thursday around noon Wednesday the next week had no more contact from awd so called them to find out they hadn't finished the order properly so received the item in the Thursday a week after placing the order and paying for next day delivery with royal mail but was delivered via DHL other then that the item was what I ordered and arrived in a day after they finished they completed the order correctly
Reply from AWD-IT
I did not receive my order.
Update. I did not buy from DHL. It is your responsibility to ensure the shipment is delivered. What a terrible service!
Reply from AWD-IT
Excellent company, dispatched quickly.
Just whish they offered paypal as a payment option.
Shipping was fast, the pc arrived with 0 problems, great prices, overall amazing company, great communication (though live chat would be great) but I 100% recommend them
Having had some pretty average experiences with prebuilds before I was dubious about buying another and was going to build my own. However, once I started to price compare, AWD-IT was actually really good on value so they must have a very good wholesaler or something. I was kept up-to-date every step of the way, there wasn't any issues with the build and it arrived after only 3 days, so 2 days early.
Ordered 2 new gaming PC and got what I ordered running well came fast and easy to process would use again
Computer came quickly even after making altercations to a next day PC. PC runs as expected and exceeds expectations, very easy to navigate AWD-IT' website!
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