Bought a bespoke PC from Bedrock recently which was excellent value for money. Had a minor issue with a hard drive not showing up on the drive directory, which was fairly easily resolved after speaki... See more
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Bedrock Computers offers high quality, powerful and customisable Gaming Computers at rock bottom prices. Brand-new Gaming PCs are starting at around £1000, so it's no surprise why our systems are popular, as they're a fraction of the price. Yet, they look the same and will run the same games. Pair your Bedrock Computer with a free Unlimited Premium Support Line, and it's a no brainer to choose us! Suitable for enthusiasts, parents and first time buyers - we can help those who don't have a clue, and those who knwo what they're looking for. Because we often use existing PC components, we have a very low carbon footprint, as we don't buy in to the electronics manufacturing industry. Our promise to the environment is responsible CO2 neutral delivery, plastic-less packaging and the use of some recycled components.
Unit D, Rio Works, Send, Woking, GU23 6JX, GU23 6JX, Woking, United Kingdom
Replied to 80% of negative reviews
Typically replies within 2 weeks
Bought a PC from them for my friend's birthday. It arrived and didn’t work from day one. Gave them the benefit of the doubt and took it to our local repair shop. They replaced the RAM — not the worst, maybe a transport issue. But then it still does not work, so we took it back down. Now, weeks later, we find out that the motherboard Bedrock sent us was already broken.
Do not order from this place — it is a scam.
I purchased the ultra pc bundle, at first i was having issues with performance but after contacting the team they were quick to help (responded within 20 mins) one of the ram sticks came loose (no fault of the business, probably came loose from transportation) and within the hour i was gaming with 0 issues! Charlie and the team are great! They even upgraded my pc case free of charge which i really appreciate! 10/10! My next pc will be purchased here!
The team at bedrock were very helpful especially in the beginning when it came to choosing the PC. Especially as I had no idea of the PC that was required for my Grandson.
Throughout the whole process which was very easy the team were very helpful.
I would absolutely recommend this company although it is only early days for us as they have both helpful and knowledgeable.
Bought my first gaming PC from Bedrock, I don't know anything about computers but the website made it really easy to understand so I was able to buy the right pc that fit my needs. Delivery was super quick, even all the way up to Glasgow!
At first my display wasn't showing up, but with your purchase you get an owners manual, and using that I was able to safely remove the GPU and put it back in, fixing the display!
The whole team were very friendly and willing to help you with anything, so even if you're computer ignorant like me you get the best deal and support.
It took about 4 weeks to receive my computer due to a variety of reasons, It was nearly 2-weeks before it was shipped and then the original shipper DPD returned the item to Bedrock and did not deliver to the drop-off location as instructed. There was also an issue over HDMI and on-board graphics. They changed the CPU spec to a faster15 from i9, but this meant no onboard graphics and the graphics they were supplying did not have HDMI. However, Charlie did sort all this out and then dispatched it via APC rather DPD. I received it yesterday and all was OK.
The one thing in their favour is that I was able to get information about the issues and had things changed with no quibble. This is to me more important because although it is good to get everything right first time, it is much more frustrating if the support and responsiveness are non-existent when there are problems. I would still recommend them, providing you did not need the item quickly. I believe that as a young company, then it is also important to support them.
This company deserves a big five star from me I've had nothing but good excellent service from these guys I highly recommend you use this company for in you computer thank you Charlie Jack and all the other guys and for the other people at work for Charlie
I first saw bedrock a few months ago on social media and saw the amazing pricing. It finally came time for me to upgrade from my laptop to a pc and I knew I would order from bedrock.
I ordered the “topaz” bedrock pc, and have had it for about a week and a half now. Overall it’s a super pc, great specs and at a way better price than competitors. The pc is running super smooth on every game I have tested it on. Setup was easy and had instructions on how to make sure it was setup correctly. I appreciate also getting an upgraded case, which looks even better than the one I ordered!
Overall I’d recommend bedrock to everyone looking for a pc build, you can really tell that the whole team genuinely care about their builds and customer satisfaction. Shoutout to Flynn and Charlie keeping me updated on my order and checking in to see the pc was all good!
Helpful,friendly,attentive and knowledgable and oh'yes my PC goes like the wind ideal for my purposes.Delivery took a bit longer than expected I put this down to the new carrier and a strong Scottish headwind.Well done..Rod
Thanks for the great system guys and for all your quick replies to my many emails with all the great help and advice that have made setting up things so easy.
Brilliants price for a superb system that meets and exceeds my needs. Thanks to Flynn, Charlie & Jack
Excellent customer service. Fabulous. If you can’t get through on the phone number they will call you back very quickly (ten minutes approximately on several occasions)
Superb advice. Highly recommended
Great service, called and asked for advice on which PC would play a Quest 3 VR, Charlie looked up what was required and emailed me with all the details, I added a few extras , PC arrived , set up, and wow, what a machine, if only every company was run the way Bedrock is, friendly, efficient, and very helpful. Thanks to Flynn and Charlie.
Amazing quality pcs for a fantastic price, incredible help team and all round a great company. 100% would recommend
Great team and excellent service will definitely be using them again.
Very well priced, their team is friendly and quick to answer any questions
My Lad has wanted a gameing PC for ages but when i finally had the money we didnt know where was best to get one.
We seen the advert for Bedrock on Facebook and decided to get in touch.
Just like they said we got great advice from Charlie and exellent service through out.
My Lad is made up with his new system and i would defo recomend these guys to everyone. Thanks to you Bedrock im now super Dad. Mark Parsons
Reply from Bedrock Computers
I’m more than happy with my tower the company made great efforts to get the product to me on time .some parts were upgraded to allow this , all at a better value
Reply from Bedrock Computers
I sent a message in asking for some help with choosing the right computer for flight sim, Charlie got back to me and left a message and once I got back I spoke to Charlie and he advised me and sent through some links to computers that would be good for flight sim, Customer service is Outstanding and Sam well he's the Man, thank you Charlie for the great computer and it was good to pop down and pick it up. All I will say if you need a Computer Go to Bedrock Computers you won't be disappointed 👍 Regards Mike Taylor
Reply from Bedrock Computers
The delivery wasn't as prompt as promised on their website, and I wasn't kept informed. However, I can forgive the delay, as they are a small company and probably busy with the Windows 10 end-of-life deadline. The final machine delivered was different from what I ordered, but in most cases, it was similar or better spec. I went with them because the price point was very good, and I am happy with the machine I got. I would have given them 5* if only they had sent me an email after a week letting me know it was still delayed.
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