Hi SYED NAQVI,

We sincerely apologise for the delay with your delivery.

We can see that your order did take slightly longer than usual but was dispatched within the expected timeframe, however DHL did not complete delivery during the Monday/Friday window as originally planned. The parcel was subsequently rescheduled for delivery when next available.

We understand how frustrating delays can be and appreciate your patience and understanding in this matter.

Best regards,

AWD-IT - Kian