Veno Scorp Reviews 1,639

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently commend the company's swift delivery service and the careful packaging of their orders. People appreciate the ease of setting up their PCs, often describing the process as simple as plugging in the device and updating drivers. Consumers highlight the company's products, noting their suitability for various uses, from gaming to video editing. However, some consumers have reported issues related to contacting the company. Additionally, experiences with customer service and order processing appear to vary, with opinions showing no strong consensus. Despite these concerns, many reviewers express satisfaction with the overall service and quality of the products received.

Based on these reviews

Rated 4 out of 5 stars
Verified

FedEx, absolutely terrible. Veno Scorp were great, but they use FedEx who were terrible. Supposed to arrive on a Tuesday, no idea where it ended up till I chased and chased and eventually arrived Fr... See more

Rated 5 out of 5 stars

Hi had an issue setting up my new computer stand and aharry was amazing helped through everything and got everything I needed fixed. What an asset to your company- patient with me as I was stressing p... See more

Rated 5 out of 5 stars
Verified

Absolutely thrilled with my new computer package. It has been put together so amazingly well. Delivery was next day. And the price makes this deal even better. I Honestly believe you won't find anythi... See more

Rated 5 out of 5 stars
Verified

Easy purchase, no drama, delivery absolutely brilliant came next day, i was very happy with everything.

Rated 3 out of 5 stars

Would recommend this only if you are new to compures and willing to buy 15 year old parts turned into computer which to build cost 200£ but you will buy at 600£ and then wonder why it doesnt perform... See more

Company replied

Rated 5 out of 5 stars
Verified

Mini Nemesis 3 Bought the Mini Nemesis 3 for my daughter, its her first gaming computer which she absolutely loves. Was quick delivery and everything was packaged so well, with lots of helpful ins... See more

Rated 3 out of 5 stars
Verified

Product was packaged well and at first glance it looks like a new PC. Performance wise it’s lacking due to the refurbished CPU. They put a Gen 3 processor in which is far too old to run most modern ga... See more

Company replied

Rated 5 out of 5 stars

I emailed this company for help after buying a computer 3 months later. They was so helpful! The person emailed me back with 24hrs, I was offered assistance over the phone. On receiving the call I tal... See more

Rated 5 out of 5 stars
Verified

Absolutely brilliant service, my other half is over the moon with the pc, it was delivered super fast and packaged really well, this is definitely the place to buy from, which we will be doing again... See more

Rated 5 out of 5 stars

Had an annoying small issue after an update that I was unable to resolve. Put a call in and an engineer called Harry rang back at an agreed time and sorted the issue out for me very quickly. Highly re... See more

Rated 5 out of 5 stars

Needed an additional PC and hadn't the finances to buy new so bought refurbished from Veno Scorp. PC arrived within a couple of days and was easy to set up and run Windows 11 with no problems. Great... See more

Rated 5 out of 5 stars

My son managed to delete an entire drive from Existence and I spoke to Harry who was excellent. He had a great level of knowledge and understanding ( and patience ) and went above and beyond to... See more

Rated 5 out of 5 stars

Great experience, needed a little IT support to get us up and running as we needes to use a program outside of gaming. We had a video call from Harry and he was very efficient in helping solve our pro... See more

Rated 5 out of 5 stars

I had an amazing experience with this PC company from start to finish. They really took the time to understand what I needed and made sure everything was tailored perfectly to me. Whether it was... See more

Rated 5 out of 5 stars

UPDATE I think it's only fair to give some further feedback after my complaint resolution. I have to say that on the back of this review Veno Scorp reached out to me and Aleem the manager went a... See more

Company replied

Rated 5 out of 5 stars
Verified

I was kept updated on the delivery process which made the experience exciting. The computer, monitor, mouse and keyboard all came well packaged. All in working order and am very happy with the overall... See more

Rated 5 out of 5 stars
Verified

Seems great price for what I wanted. Went for a refurb for a gaming pc for my son. Dimensions weren’t on the listing but got a quick reply from the team. Packaged well, instructions easy to follow. Wi... See more

Rated 5 out of 5 stars
Verified

I bought this gaming package for my son's 16th birthday. He is so thrilled, and so is the rest of the family. It comes already pre-built, so all you have to do is plug it in and go. The Pc came so wel... See more

Rated 5 out of 5 stars

Great customer support. Arranged a support call with the team, Harry called me promptly within the set time frame and assisted me to resolve the issue! Great service!

Rated 5 out of 5 stars

Veno scorp are Very cheap very friendly very nice people they help you with everything to get set up and ready anything I needed they was three to help I highly recommend these guys such a great expe... See more

Rated 5 out of 5 stars
Verified

Fantastic company brought my first pc and quickly realised I brought the wrong pc for my needs veno quickly helped me swap it for a more suitable pc

Rated 5 out of 5 stars
Verified

Great value for money, straight forward shipping, comes perfectly packaged with no damage, everything in one box including the monitor, highly rate, would highly recommend to anyone buying a pre buil... See more

Rated 5 out of 5 stars

Purchased a pc in June. Ran into some issues but swiftly dealt with-and returned back quickly. Great customer service and would recommend.

Rated 5 out of 5 stars

Called when he said he would, knowledgeable and sorted the problem out promptly Witt clear instructions. Thank you Harry!

Rated 5 out of 5 stars

As a parent, I was a little overwhelmed trying to find the right gaming PC for my son’s birthday. I came across VenoScorp after reading positive reviews and I’m so glad I did. From start to fi... See more

Rated 5 out of 5 stars
Verified

I just bought my son his first PC and he really loves it because he can start editing films , do TikTok, YouTube films and play games. Best price for pc and also delivered on time. Yes I do recommend... See more

Rated 5 out of 5 stars

Harry from Veno Scorp was extremely helpful. He called me at the prearranged time and was able to fix the two issues I had with my son’s new gaming pc.

Rated 5 out of 5 stars
Verified

The computer was dieliverd fast packed realy well on day of arival i was concernd cpu was getting to hot while playing game constant 88c so rang custermer suport and they got an enfainer to ring same... See more

Rated 5 out of 5 stars
Verified

Good protection around the pc inside of the delivery box. Plugged in the pc and works fine. Promptly dispatched my order.

Rated 5 out of 5 stars
Verified

A brilliant pc and monitor that arrived very quickly and explained how everything works. Packed superbly as well

Rated 5 out of 5 stars
Verified

Had exactly what I needed, it was really easy to find on the website, and arrived incredibly quickly.

Rated 5 out of 5 stars
Verified

Order a PC from this company on the Saturday it was delivered well packed on the Monday by 1pm Plugged it in and within 30minutes I had every setup and ready to go!

Rated 5 out of 5 stars

Appointment was on time and Harry was very helpful with helping to fix my computer.

Rated 5 out of 5 stars
Verified

This system is very amazing 🤩 I like it .very fast Delivery and very Good packing everything arrived safely.

Rated 5 out of 5 stars
Verified

Great service. A great deal on the bundle PC. Properly processed, properly packed. Shipped on time. Zero hassles.

Rated 5 out of 5 stars
Verified

The guys from veno helped me every step of the way with a gaming bundle and with a year warranty. Brilliant

Rated 5 out of 5 stars
Verified

I bought a pic set up from veno scorp and my son loves it so this year I decided I’m going to get another for my daughter and everything went smoothly just like last year this time the staff was so he... See more

Rated 5 out of 5 stars

Sent me a faulty pc which blue screened after 5 days of barely any use. They wouldn't reply to me for days, when I did eventually get a reply they said they would get a engineer to call me to try and... See more

Company replied

Rated 5 out of 5 stars
Verified

Great Gaming Pc and kept informed about delivery. Always there to help if needed. Set up just plug in and Update drivers and ready to go fantastic no messing around. Thankyou

Rated 5 out of 5 stars

We’ve had an absolutely brilliant experience with Veno Scorp. The PC they initially sent was fantastic, but we later realised we had accidentally ordered a model that wasn’t compatible with our VR... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Harry was fantastic in helping me fix an issue with my PC today. He was thorough, patient, and very clear when explaining what needed to be done. What I really appreciated was that he not... See more

Rated 5 out of 5 stars
Verified

Great offer, easy payment available, powerful gaming PC, great service!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely brilliant experience with Veno Scorp from start to finish! From the moment of purchasing all the way through to setting everything up, the process was seamless. The team were fa... See more

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Company details

  1. Computer Store
  2. Computer Wholesaler
  3. Gaming service Provider

Written by the company

Veno Scorp is a UK-based manufacturer and retailer of custom-built gaming PCs, known for offering unbeatable value across entry-level to high-end systems. We specialise in building desktop gaming PCs tailored to every need and budget — whether you're buying your first PC to play Roblox or need a high-end RTX-powered system for competitive gaming and streaming. Our PCs are fully tested, plug-and-play ready, and built in-house by our expert team in Manchester, United Kingdom. What makes Veno Scorp truly different from other gaming PC companies is our in-house manufacturing capability. We don’t just build PCs — we design and manufacture our own branded hardware, including: - Gaming PC cases - AIO liquid coolers - Monitors - Mechanical keyboards - Gaming mice - Power supplies - RAM and SSDs This allows us to offer better prices, tighter quality control, and faster replacements than companies that rely entirely on third-party suppliers. It also means we can create systems that are better optimised for airflow, noise, and aesthetics — delivering a true custom PC experience at every price point. Since launching in 2020, we’ve supplied thousands of PCs to customers in over 10 countries, including the UAE, Morocco, France, Germany, and across the UK. We’ve also been top-rated sellers on Amazon and eBay for over 8 years, with thousands of verified 5-star reviews. We’re proud to be known as one of the only companies in Europe manufacturing brand-new older-gen PCs, which are perfect for families with younger gamers who don’t need to spend £700+ for a great experience. Whether you're looking for a budget build, a gaming bundle with monitor and keyboard, or a top-spec streaming rig, Veno Scorp has you covered. Our expert team is available to help you choose the best parts or even build a custom spec based on your budget — just email support@veno-scorp.co.uk or visit www.veno-scorp.co.uk for more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Great company

Great company , that’s my second purchase there!!
Very good pc for beginners, my son love it
However delivery company left pc outside the door when no one opened the door ,just like that …
Lucky i come back home that day quiet early otherwise I don’t know if my son would have pc right now

October 13, 2025
Rated 4 out of 5 stars
Verified

Product Great, Experience Good, Support Ok.

Everything as described! PC working great no problems at all! The only thing stopping a 5 star review being when I called support before the PC came I was sat on hold for 20 minutes before I gave up and called sales instead to ask my questions. To be honest that sounded done with what I had to ask before I even started. I lost a bit of faith at that point but overall happy with the product and outcome. Would still recommend.

October 10, 2025
Rated 5 out of 5 stars
Verified

Our pc arrived on time

Our pc arrived on time, worked for a day then decided to have a black screen, contacted customer services that day and the pc was collected and a new one arrived within days of my contact. Haven’t had any issues or problems with the replacement.

June 26, 2025
Rated 5 out of 5 stars

10/10 Experience

At first I was hesistant to buy but I checked all the reviews and they were positive. I ordered a pc bundle and the pc was amazing. They had accidently shipped out the wrong monitor and once informed, sent me the correct monitor. They handled all the delivery fees. 10/10 would buy again and I highly recommend this website to other people.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Harry helped!

Hi had an issue setting up my new computer stand and aharry was amazing helped through everything and got everything I needed fixed. What an asset to your company- patient with me as I was stressing put.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Harry was fantastic in helping me fix an issue with my PC today. He was thorough, patient, and very clear when explaining what needed to be done. What I really appreciated was that he not only solved the problem but also explained the steps I should take if it happens again in the future. He made everything easy to understand and did a great job overall. Highly recommend his support!

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

they supplied me with a faulty pc when…

they supplied me with a faulty pc when i called. They do not pick up or answer their emails. I am disgusted, with the lack of service i would not recommend

October 1, 2025
Unprompted review
Veno Scorp logo

Reply from Veno Scorp

Hello,

I’m really sorry to hear about this. Please email us at info@veno-scorp.co.uk with your order details and the problem, and I will personally investigate this for you.

We’re a genuine company and always return missed calls. All emails are replied to within 24 hours, so I’m not sure what’s happened here, but don’t worry — I’ll make sure it’s looked into and resolved quickly.

Please send me your order information by email now, and I’ll handle everything personally for you.

Best regards,
Adam
VenoScorp

Rated 5 out of 5 stars
Verified

Great value for money

Great value for money, straight forward shipping, comes perfectly packaged with no damage, everything in one box including the monitor, highly rate, would highly recommend to anyone buying a pre built

September 16, 2025
Rated 1 out of 5 stars

Horrible motherboard? old harddrive?

My girlfriend got gifted her pc 2 years ago, the motherboard is unbranded straight from china, the harddrive is old and the BIOS is 2012, reminder she bought this pc in 2023 why would there be a 2012 BIOS in 2023? the rest of the components are up to date. The PC is now stuck in an infinite boot loop where she cant get on her pc due to the old harddrive being faulty, and the motherboard being terrible. Honestly all in all not a great experience and id not recommend this to anyone who wants to have a working pc for more than 2 years.

September 23, 2025
Unprompted review
Veno Scorp logo

Reply from Veno Scorp

Hi there — I’m really sorry to hear about your girlfriend’s experience and the boot-loop she’s seeing. That’s frustrating, and we’d like to get her back up and running quickly.

A couple of points that might help clarify what you’re seeing:

BIOS date (2012): The date you see in BIOS often reflects the original firmware branch for that CPU platform (e.g., 3rd-gen Intel era), not when the board was manufactured or when the PC was built. It’s normal for brand-new boards that support older platforms to report an older baseline date, even when the rest of the system is new and the firmware has been updated.

Budget system chosen: You mentioned the PC was a gift. That means the person who bought it specifically chose that model for their budget. We sell a wide range of machines—from entry-level systems starting under £220 all the way to brand-new 14th Gen PCs starting at £600 and high-end builds up to £8000. We never select a PC for you—the choice is always with the buyer based on their budget and needs.

Boot loop after ~2 years: This is most commonly caused by a Windows/driver corruption or a storage issue (e.g., a full drive, interrupted update, or a failing disk). It’s fixable in most cases—often with a fresh Windows install or a targeted repair—without replacing the entire PC.

We’re happy to help with free remote diagnostics and a step-by-step Windows USB reinstall guide. If a hardware fault is confirmed outside warranty, we’ll still offer fair-cost repair options or a goodwill discount on replacement parts. Please email info@veno-scorp.co.uk with the order number and a callback number, and ask for Adam—we’ll prioritise this for you.

We build and ship thousands of machines each month across all budgets, and we stand by our aftercare. Let us take a look and get this sorted for you.

Rated 5 out of 5 stars
Verified

Amazing piece of kit

I bought this gaming package for my son's 16th birthday. He is so thrilled, and so is the rest of the family. It comes already pre-built, so all you have to do is plug it in and go. The Pc came so well packaged and arrived so quickly. I have seen some reviews where people felt that they had been ripped off; however, they had bought their PC off of Amazon, which I nearly did. I am very pleased that I got the PC straight from you.

September 8, 2025

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