TAXIFIRST, proudly powered by the Takeme Group. Reviews 577

The taxi driver managed rhe journey quickly and the appointment was not missed. However, seeing as if booked it in advance, 2 days earlier, and knew that traffic could be a problem at that morning sc... See more

Taxi was prompt. Taxi was booked on the Tower Cabs app with a fixed fare showing as £9.60. The driver asked for £10.20 but eventually and reluctantly settled for £10 as it was more convenient. I w... See more

I had a good trip today. The driver arrived early. He is very friendly and understands everyone. I arrived early for my appointment.

Arrived on time. Vehicle clean outside and in, smelt fab! Steve the driver very polite and interesting to chat to. Only the second time using Taxifirst so much better than the first, journeys on the... See more

Needed a taxi several times yesterday to get from the garage to work, home and back again while my car was being serviced and MoT'd. They arrived quickly were reasonably priced and each of the drivers... See more

The Taxi fare is too expensive for under 2mile journey i understand bridge toll £2.60 but £15.60 does not warrent a 5 minute Journey not happy with getting riped off. Using taxis for this journey ther... See more

AMAZING SERVICE! I left my keys in the taxi and only discovered this a good few hours after being dropped off at my destination. I rang the office, who immediately tracked down my driver Amed. Ames... See more

I’ve used them twice now to get to the train station and they’ve been absolutely superb. They have kept sending messages with reminders and updates, the car was there even a few min earlier and the jo... See more

Driver was responsible and used his commonsense to get us to destination on time. According to the driver my pickup point was indicated wrong maybe due to some technical issue but he made sure that... See more

Charged me £276 on a journey that was stated as £32 originally. I’m being refunded the money in 3-5 days but this is an absurd mistake to make? What if I needed this money for something important? Dr... See more

Hi I have used this service a few times and the Drivers have been very helpful and friendly . I would recommend them to anyone needing help to get around.

Fab service, the driver was punctual and had a lovely clean vehicle. I have received brilliant and friendly customer service from my allocated drivers on several occasions now. I Would highly recommen... See more

I prefer to speak to real people to book taxis and over the years , the people I talk to who do the bookings are very kind snd helpful. The taxi drivers themselves are friendly and helpful and always... See more

Very quick, kind & helpful! Also waited while I nipped into 'Premier' then brought me home again straight away as needed, therefore stress free! My car had just broken down, so a quick taxi & turn... See more

The communication by text is second to none . The telephone staff are very helpful . The taxi driver was charming & knowledgeable about the best route .

The gentleman taking me home was extremely polite, knew exactly what I wanted and I felt a genuine concern for my safety. I will always recommend based on this l.

My tower Cabs taxi was quick to arrive the driver was friendly, helpful and polite and maintained an appropriate conversation which all made a pleasant journey. Thank you.

I pre booked my taxi via the app and I was fully informed of my trip and even was sent a text an hour before to remind me and offer the chance to cancel if I needed. I liked the idea as well of holdin... See more

Always polite drivers and very helpful customer services the app needs a tweak as I once found it put a different address to what I booked but rang the company and was sorted straight away good compa... See more

Faultless and friendly service today (new years Eve afternoon) getting to and from a hospital appointment in Plymouth. Prebooked taxi arrived bang on time, and after a very, very long afternoon in th... See more

On time, friendly helpful driver. Also exactly the same experience on 7/12 when I didn’t submit a review. Kept informed by text time of despatch able to track taxi which is useful also knowing reg a... See more

First class service as usual. Prompt, friendly drivers. Don’t reckon i’ll be booking an Uber anytime soon.

Taxi booked and confirmed for 6.20pm, now 7pm and no sign of it. Contacted the office at 6.35om who then said I’d would be another 45 minutes. Why take a booking you cannot fulfill. Very very poor a... See more

I cannot thank you enough for the care and consideration from the two drivers. The first took my injured husband and I to a&e on Thursday 23rd January at around 4pm. The second took us home just after... See more

Just a 3 min wait from ordering. Very helpful driver as I had elderly, slow relative with me.

Taxi came within 5 minutes. Service was super friendly, had a nice little chat with the driver who made me feel really comfortable. He helped me with my bags of shopping in and out the car. Price f... See more

Driver was on time, very professional, and made me feel very comfortable during my journey. Very happy!!

My driver was on time, lovely man to converse with while on the journey to my destination 🙂 very polite and courteous.

It turned up in 10 minutes. The taxi driver was foreign as they all are in this company but he was really nice and we chatted all the way to my destination and back

Absolutely amazing driver very k8nd very helpful real pleasure to know arrived quick very happy person too thank you Theresa ✨️

Mario is one of the most friendly drivers i have come across. He is easy to talk to and gives amazing advice. Easily 10/10 service, clean car and flawless driving. Always a pleasure to have him as my... See more

A very kind & helpful driver who looked after our bags and ensured safe entry & exit of the car. He was also happy to chat in an enjoyable way! ….. and more of the same today! Friday 28/03/2025

That was a very positive experience by such a lovely lady taxi driver. Thank you so much 😊

I always use taxifirst as a reliable and friendly service. The taxi arrived very promptly. The driver was polite. Thank you very much for taking me safely to my destination.

A lovely, friendly and patient driver. There were no issues with arriving at the destination.

Andrei was an excellent driver - great route knowledge, very efficient and polite and friendly.

Easy to use , quick service and tracking of taxi excellent, friendly driver . Great service.

Excellent taxi company the best around. Reliable, honest and professional. I'm a loyal customer. Keep up the high standards. 😎👌

We had a fantastic driver. He was calm and collected in the face of adversity.

I couldn’t ask for a better experience than I had. 20star if possible!

Very prompt pick up within two minutes of the time requested for. Driver was more than happy to drop off enroute too. Never had a poor journey with TaxiFirst/Towers

Excellent driver, timely and reliable! Marc can drive me anytime!

Taxi arrived promptly. The driver was very kind, friendly and polite Excellent service!

The taxi arrived promptly and the driver was so nice, very friendly and polite I think I had excellent service

Very efficient. Taxi arrived quickly, driver was very pleasant and smooth journey

Both trips were comfortable and both drivers were very polite and friendly. The main office also called to ensure that my taxi had collected me. This made me feel very safe. As I was travelling alone.... See more

Driver arrived on time with a friendly welcome and his car was immaculate. Had a good conversation about Turkey (The Country - not the bird) on route and he even recommended a good chocolate.

Driver Mo arrived in minutes and was friendly and professional- thank you ☺️