Rubbish, won’t be using again!
I pre booked a taxi at 7:30 the night before. It was to pick my girlfriend up in the morning at 8:30 to take her to work at the hospital. She has to be in for 8:50 so left plenty of time for a driver to be confirmed and to pick her up. I pre-paid as well to ensure it would be an easy transaction for her. I had a notification saying it was confirmed first thing in the morning. It then got to 8:42 and there was still no driver confirmed. Very poor service, cancelled the journey and took her to work myself. When pre-paying clients or pre booked journeys can’t be fulfilled, it’s a wonder why people still try with taxis.
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Owen, I'm sorry you had to leave a 1 star review but if you would like to contact the office with journey details we can investigate this further. We always attempt to be on time but as per our Terms and Conditions we advise leaving an hour if you have to be somewhere for a specific time and also advise that during busy periods we can experience delays and that journeys should be booked to allow for this possible eventuality. Kind regards Taxifirst
