Mr. David Evans

When first installed, something was not right, a blue light continued to flash. When i reported the fault OR very quickly responded and Kamil came and systematically identified the fault and very quickly corrected the fault. He was reassuring, very competent and a pleasure to have met! OR contacted me once the problem was rectified with some very useful advice and hints. Thanks for sorting the system out so quickly and efficiently.

Easy to order, plenty of products to choose from, good filters, link to advantage card and easy to pay!

Excellent driver, friendly, super chat; no complaints at all!

Happy, chatty driver, safe and professional!

Excellent driver!

Lovely driver, friendly and helpful

Excellent driver, timely and reliable!
Marc can drive me anytime!

Friendly, excellent driver!

Friendly driver, excellent, competent driver. Remembers me and chats appropriately!

Mark was patient, helpful and very professional, explained everything well

Tempting, easy and worthwhile!

The delivery was on time
The package was in excellent condition
The delivery chap was polite, happy and efficient

- Kept well informed when medicines are running low.
- Medicines are generally sent by post and are well packed and always arrive safely and on time.
- If a medicine is out of stock, another means of obtaining the medicine is arranged ( I get a barcode).

An excellent service!

I was treated with professionalism, courtesy and warmth.
Being 80yrs old and a technophobe, I was asked to carry out simple tasks that I wasn't able to deal with, so I will be returning next week with my 'backup' to carry out the instructions.

From receiving my appointment, the warm reception on arrival at the surgery to the examination by the dentist and the explanation of possible future treatment were conducted with warmth and clarity.
I'm looking forward to my next check up!

Being a technophobe, it took a little time for me to dip my toe into the mysteries of LloydsDirect. However, it was much easier than I'd thought and any initial difficulties I came across, there was help readily available.
Drugs are delivered by Royal Mail in handy packets and in good time and one has access to one's personal and secure account to modify drugs easily.
I have no hesitation in recomending LloydsDirect

From boooking the original appointment, the Plymouth, Drake Circus branch, were welcoming, friendly and professional. My eye test and examination was most thorough and efficient, the tests well explained which I found reassuring.
Choosing the frame was done with some humour and the final outcome is most pleasing. Thanks to all!

I have recently joined LloydsDirect and there has been a hiccough with the change between my surgery and LlloydsDirect which means that I am now without 2 oof my regular drugs.

Having said that, the other drugs I needed have been delivered faultlessly!

Despite Brittany Ferries being very busy indeed, when I got through to Plymouth the representative was very kind and helpful; she very quickly made the amendments to my outward and inward bookings in a most professional way.
Confirmation of the changes had arrived in my inbox before I had put the phone down!
Thank you.