No refund after 2 weeks despite multiple calls.
The actual app and taxi service was fine and I was quite impressed by it initially - I have used it twice. The taxi arrived right on time. But I have also been charged twice for each ride - I have now tried calling the office 6 times and only once got through to the manager Leona who was helpful and "promised" me a call back same day with a refund either from the taxi driver or through TakeMe. But never got a call back, now a week later, have called three more times and now she is away. People on the phone have been polite and trying to help but the fact that this has been going on for 2 weeks now, multiple assurances that they will "sort it" and then nothing back. I am down £20 and won't be using this service again. Sorry TakeMe. I was really rooting for you as hard to get taxi's where i live.