TAG Heuer Reviews 562

I received a response today, June 3rd. Still no proper response – disappointing customer service Despite finally receiving a reply from Tag Heuer’s customer service (after 14 days of silence),... See more

The seller was very attentive to us, even though I could not speak japanese, my wife ( japanese) could translate to English, he was very helpful and kind to my needs of the watch what I wanted .

Took my watch into the local store to get the battery replaced, was told it would take about 4-5 weeks, so was really pleased when it was returned, FOC, cleaned and to my home, after 3 weeks.

The fact that i could customisethe watch to see which model worked for me.

I bought Tag Heuer Carrera Date 36mm in Alamoana Honolulu Hawaii and I'm fully satisfied with the service that I received. Thanks to Mr Bert Lim who welcomed us and become attentive when we enter the... See more

So, I have a 25 year old TH Professional and I wanted to upgrade to a new Tag Heuer. I stopped into the LA boutique and the place was nice, comfortable and I didn't have someone suddenly shadowing me... See more

Bought a connected E4 42mm back in May of this year 2025. Visited two boutiques and no one informed me a better model was launching in 4 months time. Spent 1000+ on the watch. Emailed Tag to ask abo... See more

It was my first time in Paris, off course i walked the champs elysses, looking for my piece unique for the trip, i entered Tag Heuer and was greeted by a Michael, a really polite and nice guy, he... See more

Very happy with my experience at Tag Heuer in Lakeside shopping centre in Essex. I thought I might get shade as I was wearing a Rolex, a rival brand, but nothing could have been further from the truth... See more

The staff at the TAG store at the Domain were exceptionally great. The excitement that they held for the opening of this store was evident. I found a watch that was beautiful and will become an heirlo... See more

Ordered an aquaracer online and received it within 24 hours. So far has ran well, got plenty of compliments and is a real stunner. Visited the Boutique and had it sized within 10 minutes (completely f... See more

Needed a new watch strap replacement for my Tag F1 watch and having searched about online and found nothing I went to Tag Heuer in the Bullring shopping centre, Birmingham. Was dealt with by someone n... See more

The store in Barcelona was great and Jin your Sales Agent was knowledgeable and helpful. She provided a great customer experience. My new watch is a beautiful timepiece.

After buying one of your watches just over three years ago, the watch bezel fell out whilst on holiday. The watch came with a two year warranty which could be extended to five years free if you... See more

We have just collected a watch from the Birmingham store after having it serviced . The support and communication we received was amazing, the treatment from staff, Dan, Faharah & Viral right from t... See more

Had an amazing experience at the TAG Heuer Champs-Élysées store, thanks to Louis Jennes. He was warm, professional, and made us feel truly valued. Louis ensured a seamless and enjoyable purchase of a... See more

I spent a lot of money on purchasing a TAG aquaracer from Goldsmiths. In the year and a half I've owned the watch from new (since feb 2023) it has spent probably 6 months back at the repairers, first... See more

I cannot fault the tag heuer staff in queensgate Peterborough. Prebiotic the lovely lady who served me me was so nice . Polite and happy to serve me. Having been in previously with my wife's watch .... See more

Bought a tag connected smart watch. The first one I had died the first time I swam with it on. Fair enough they replaced it. The replacement does random things like changes the face for no reason, I o... See more

The Tag Heur store in Dadeland mall was amazing. Customer service was incredible. Employee Ozzi on my first visit was just has kind and knew everything about Tag watches I could imagine. 2nd visit Ar... See more

We visited the Tag Heuer store in Westfield Shopping Centre, Stratford, and was greeted by Jack. I said that I was interested in a smart watch, and Jack took the time to show me through the 'co... See more

I bought a E3 Calibre in late 2022 -- right as they introduced the new E4. Good quality watch and classy looking but battery lasts less than a day and no sleep monitoring. My charger became corroded.... See more

Two things to write about. First being so glad to see TAG Heuer in the bullring. My watch need a service so quick and easy to get it sorted. Secondly decided to buy one for my husband’s birthday. The... See more

I purchased my son a Tag Aquaracer in Liverpool one store yesterday. Served by Georgie who made the whole shopping experience amazing. She is knowledgeable attentive, pleasant and really could not do... See more

I visited the London Oxford St store today and was looked after by Joachim. The service from beginning to end was impeccable. What a charming, professional and friendly guy. I found out that he had... See more

They have a great website and the shopping process is so simple and straight forward. Such a great product and I love the racing heritage.

Extremely friendly and helpful staff, they didn’t pushed me into buying anything, instead gave me relevant information about the watch making me feel more confident about spending the money

So easy to deal with and fabulous watches too!! Highly recommended 5 Stars

The professional expertise and customer service that I received from Viral Joshi in purchasing my first Tag Aquaracer in Tag Heuer, Bull Ring Birmingham was exceptional! He was thorough, and payed att... See more

It was easy to navigate the website to view all the timepieces. We added inscription, and a nice thank you note, with a gift box. This is a college graduation gift for our son.

I previously purchased a watch from your brand and was extremely satisfied with it, which is why I decided to buy another watch from your company.

The host/staff is very welcoming and friendly and provide very good services

I love the website very clear, descriptive with clear pictures and most importantly easy to use ordering process.

Exceptional Services by the Harrods Tag Team. Highly professional services provided by Tarr and his team at TAG inside Harrods.

Great experience, I love my watch

Simple website and love that I could pick my delivery date. Thank you! Can’t wait to see my husband’s face when he opens this.

Great smartwatch and great price. The service is what you would expect from a high end brand.

Wasn’t sure if I ordered it. Had to do it twice. Otherwise watch looks great. Can’t wait for it to arrive.

staffs are very kind and helpful

Easy on line shopping. Super quick and simple. Took less than 3 minutes.

Fast delivery, easy ordering and quality design

Easy to do the payment process

Simple and easy to order, as always.

Highest standards for consideration and care of customers interests and process management.

Wanted a watch for my daughter’s 16th birthday and what service I received from Liam at the Nottingham store. He kept in regular contact and set up a wonderful display. Made all the difference to her... See more

how easy it is to shop online