eGadgetsdeal Reviews 320

Placed an order on Saturday 16th November (EGOD100095240), 4-6 days delivery. Phone number does not work. Tracking shows it has not been passed to Royal Mail. Emailed asking about delivery, been told... See more

After a good 7-8 emails & them saying my order (a Samsung s24 fe smartphone) was 'due to be shipped later this week' it finally arrived just over a month after placing the order even though they state... See more

Been 2 weeks since my order #EGOD100094804 and royal mail still haven't even received it. Phone number on the website doesn't work. They replied to emails tbf to them however just tell you "its bein... See more

Very slow delivery. I took into account it was coming up to Christmas so ordered my s24 fe smartphone on Dec 2nd. After numerous emails saying item was due to be shipped 'later this week' it finally a... See more

Bought a Samsung tablet at £380 not cheap! Had problems with a moisture detected?? No moisture in it! Sent them information as only a few months old. Now no reply? And email not being delivered?? All... See more

Ordered on the 7th February today 21st of February still 🤪 have nothing 🙃 processed the DPD parcel with tracking generated next day. Only email communications, one man show... Buying cheaper fro... See more

Absolutely terrible. Awful service. ZERO STARS Requested a cancellation following notification of a delay. This took weeks of back and forth between these clowns, my bank and PayPal. DO NOT use thi... See more

Scam of company. AVOID AT ALL COSTS!! - Placed order, then got a Royal mail tracking number, then after several days no movement in goods, after many emails to company was informed that they were awai... See more

EGOD100095033 2 weeks still not despatched, have given Royal Mail tracking number but Royal Mail has still not received. I've opened a bank claim and emailed my concerns, advised it would be despatc... See more

Would give zero stars!!! Returned an item completely unopened, returned by tracked, they acknowledged receipt of return, been waiting nearly a month for refund, they keep fobbing me off, 3 times now m... See more

2 separate orders, never shipped, sent fake tracking and kept making false statements via email saying it will be arriving soon, told me to go to PayPal to attempt to get my money back. In the end had... See more

Please stay away from this fraudulent company. They don't have products in stock, send meandering emails trying to reassure you that your delivery is being prepared, and then nothing is happening for... See more

I have finally given up and now accept that the Samsung S25 Ultra is not going to arrive. The order was placed in November 2024, with full payment made by credit card. eGadgetsdeal provided a Royal... See more

Awful experience and awful company! Very bad customer service—just scammers! I have been waiting for over a month for my refund after canceling my order for a Samsung Galaxy S24 S9210 8GB/256GB (Shi... See more

Placed an order for 2 Go Pro Hero 12 and received no email confirmation. Their customer service telephone number is out of service. I raised a case on their chat bot but got an automated response sayi... See more

I ordered goods on 7th Nov 2024. The Company claimed to have shipped on the 9th using Royal Mail tracking - still 'expecting' status. A tactic designed to mislead? No longer replying to Email queries.... See more

I bought ear phones on 7 Feb for £140. Received an order confirmation and order shipped email. However the tracking number was not Royal Mail as stated. Spent a month going back and forth with then a... See more

Further to E Gadgets Deal UK response, Here are my reference details which were included on every email sent to this company. “Your Shipment #EGSH100093865 for Order #EGOD100096298”. I had two em... See more

After two weeks of waiting, it has finally arrived! They should have specify that the delivery time is longer than 6 days, expectation management! I have placed order #EGOD100095690 with 4-6 d... See more

I have placed order on 25th Nov. Invoice #EGIN100094367 for Order #EGOD100096236. Next day i get Royal mail tracking number which as of now 8 days later still shows that Royal mail is still expecting... See more

I ordered ear phones and expected delivery within 5-7 working days. Did not arrive and despite 4 chases have not heard a thing. Seems like I've been scammed but cannot understand how search engines do... See more

ordered a samsung watch 7 on 11th nov (order number #EGOD100094640), recieved an email saying it was dispatched to royal mail on the 12th. royal mail tracking has been "we are expecting your item" sin... See more

Iv waited over the 4-6 working days they claimed my parcel would be delivered in. Kept checking royal mail tracking which kept saying. "Were expecting it" iv written multiple emails to them for an upd... See more

Feels like a scam. Ordered a Nintendo Switch on 16th of November, and 11 days later Royal Mail still have not received it. Someone did eventually reply to my email where I requested a refund but asked... See more

Clearly inundated and presumably an online middle man seller importing against sales.Anyway and despite some bad reviews they did reply to holdups and did deliver what they promised .They are not sca... See more

Wish I had read these reviews before I ordered my iPad. Waited over two weeks never received it, given all the excuses listed. Asked for refund, however, they said their system didn’t refund directly... See more

Item didn't arrive. ETA given at time of purchase was 4-6 working days. Chased every week and given the same cut and paste response about a logistics delay. After a month I gave up and raised a... See more

Placed an order for Apple iPad mini 7 on 7th November, received invoice stating 4-6 days delivery! 4 weeks later and still not received order. Have contacted them numerous times via email& each r... See more

Scam Website. They have taken payment and not delivered the item. They are also never respond to any emails sent and the telephone number, which is a mobile, is disconnected. eGadgets, how are you s... See more

I ordered Apple AirPods on the 23rd of January. Order confirmed told they would ship in 4 to 6 days. 24th had a message from Royal Mail to say they were expecting them. After several emails asking wh... See more

We placed an order on December and it was supposed to be 4-6 days delivery time. The company falsely provided a royal mail tracking number which stayed at the same status as 'Item Dispatched by Compan... See more

Scam website - no communication with email provided, phone number is not active. Fake shipping details and tracking numbers provided. Will be reporting and taking action through my bank. They have... See more

Paid for rush delivery item not arrived !!! Goods arrived via Royal Mail, product excellent value for money (assuming refund for express delivery receievd). If looking for brand names at very co... See more

Absolutely shocking, ordered on the 15th February, was told it would be 5 day delivery. 5 weeks later and I'm still waiting. I've been in constant contact with them through email and yet they keep giv... See more

A lot cheaper than other retailers. The reason I'm not giving 5 stars is because the 4-6 working day delivery is not realistic and they should be more honest and say it will take about a fortnight whi... See more

Ordered Mid-Nov, finally posted Mid-Dec, still have not received it and will not receive it. Customer Support are no help. It is now 21-Jan-2025, still no refund received and they have told my Cre... See more

Still waiting. They initially said my parcel had been dispatched on the 22/11/2024, but RM tracking still says they're waiting for it. egadgets replied to my email on Wednesday, saying it should be di... See more

This is my second review of a purchase made on 29 November. eGadgets have claimed twice to have misplaced the goods , sent me an incorrect tracking number and made several false statements about despa... See more

Stated they had dispatched an item when they hadn't and then claimed they could not process a refund unless I gave them my full bank details. Reported to my Bank as this is unethical (and probably ill... See more

I placed an order on **November 17th** (Order #EGOD100095371), and I’m still waiting with **no updates or responses**. I’ve emailed multiple times, left messages on their website, and received ab... See more

Not good. No delivery and I received a “cut and paste”email response from them eventually saying they had logistics problems. Fortunately I had used Amex. I initiated a claim with Amex and the followi... See more

After the initial order for Apple AirTags there was no correspondence. I then spent numerous weeks waiting and was advised of various dates when the products would arrive with them - I finally decided... See more

Bought something beginning of March 2025, got told it would arrive end of month due to supplier issues (after nearing nothing for weeks then chasing), then got told mid of following month, now no co... See more

Beware. My order of air tags took 3 weeks to arrive, after sending numerous emails chasing order. I needed to return an item in the order and followed all instructions on website for Returns. Heard no... See more

My phone did not arrive on time due to "Supply issues" but to be fair eGadgetsdeal did respond to my concerns well, giving me a new arrival date and offering a refund. I could not wait as the phone... See more

I ordered iPads and was told there would be a 2-month delay. I was patient and understanding, but the company eventually admitted they couldn’t fulfil the order. I received a polite email saying I wou... See more

I purchased an item but never received it, even after the promised delivery period had passed. I requested a full refund, but the company repeatedly claimed they were unable to refund me directly. Ins... See more

Despite my numerous attempts to contact this company they have not replied either by direct email, through their website or PayPal. I am led to assume the worst. I should have checked with Trustpil... See more