TB

Thomas Bedford

United Kingdom

Reviews

Review of eGadgetsdeal


Rated 1 out of 5 stars

Goods received ! Paid for rush delivery item not arrived after 4 biz days

Paid for rush delivery item not arrived !!!

Goods arrived via Royal Mail, product excellent value for money (assuming refund for express delivery receievd).
If looking for brand names at very competitive prices AND prepared to wait for delivery then excellent value.
Would use again with "eyes wide open"

December 2, 2024

Reply from eGadgetsdeal

Dear Customer,

We sincerely apologise for the inconvenience caused by the delay in receiving your order, especially as you opted for rush delivery. We understand how frustrating this must have been and deeply regret falling short of your expectations.

Upon reviewing your case with our warehouse and customer service team, we have identified the issue and are prioritising its resolution. Our customer service team has already reached out to you with updates and further support to ensure your concerns are addressed promptly.

At eGadgetsdeal, we are committed to delivering on our promises and continuously improving our processes to prevent delays like this in the future. Your feedback is invaluable in helping us achieve this, and we appreciate your patience and understanding as we work to make things right.

If you have any further questions or require assistance, please do not hesitate to contact us directly at contact@egadgetsdeal.co.uk.

Sincerely,
eGadgetsdeal