Terrible Service
I placed an order on **November 17th** (Order #EGOD100095371), and I’m still waiting with **no updates or responses**. I’ve emailed multiple times, left messages on their website, and received absolutely **no reply**. The complete lack of customer service is unacceptable.
At this point, I’m done waiting and will be **disputing the charge through my bank** to get my money back. Egadgets has been a huge disappointment, and I won’t be ordering from them again. Avoid this company if you value your time and money.
Rating: ⭐☆☆☆☆
Reply from eGadgetsdeal
Dear Customer,
We are very sorry to hear about your experience and truly apologise for the frustration caused. We understand how important timely communication and customer service are, and we deeply regret that we did not meet your expectations.
We have looked into your order and noticed a delay in both processing and responding to your inquiries. Please accept our sincerest apologies for the lack of updates. This is certainly not the standard we aim to provide.
We value your feedback and want to assure you that we are investigating the issue to prevent any future occurrences. We are also working on addressing the communication gaps within our customer support team.
Thank you for bringing this to our attention. We truly value your feedback and are committed to improving.
Sincerely,
eGadgetsdeal