The quote from Michael remained the same. All the tradesman were knowledgeable, cooperative and carried out work to a high standard. My expectation of a reputable company. Anthony was good on the... See more
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Based on these reviews
We initially went through Alpine with Ian and his son Oliver. These guys are fantastic especially with the VR experience showing what the reality can look like. THI done the build to a very high stand... See more
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Comprehensive team at THI covers every aspect of the project from initial design and planning through to the finishing touches. Any problems are immediately actioned upon, Everyone is helpful and pl... See more
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From sales through to after sales this company have been excellent. All staff have been professional and dedicated. Trades couldn't have been more helpful. Any remedial works have been dealt wit... See more
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Having been messed about by builders we turned to THI for our orangery. It was a reasonably big project and therefore quite costly and unfortunately there were hiccups along the way. This meant tha... See more
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We signed the contract for the work at end of Nov 2024, expecting the work to commence in March 25. We were informed work would start at end of April, then on 6th of May and workmen finally turned up... See more
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Just had new windows fitted to our Victorian cottage. The fitters Kevin and Lewis did a brilliant job bearing in mind none of the walls were true. The work is of a high standard and the finished pro... See more
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Kevin and his son Lewis were really good. They were considerate and respectful. The standard of work was exemplary. We live in an old house and the doors were not standard sizes nevertheless the comp... See more
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More than happy with the work which was carried out out father and son team Kev and Lewis. They worked tidy and put in the hours in to complete the job. Previously we had leading design which we wa... See more
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THI installed our orangery 8 years ago. We have had little problems with it. Recently 3 issues developed. Damage to the finial, leaking down pipe and a security window latch that wouldn’t secure. THI’... See more
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From start to finish everything was carried out with professionalism and the utmost care. The biggest impression made apart from the job itself was the clearing and tidying up afterwards. Can’t r... See more
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This is the third time we have used THI & have been very pleased with the quality of work & final product. We have recommended them to family & friends, who have since used them & they have al... See more
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From start to finish everybody was polite and helpful. Lee the salesman was well presented, helpful and the quote that was given was the final price. All the staff involved in the build were fantastic... See more
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Absolutely fantastic job, very happy. Our salesman Ricci was very pleasant and comfortable to be around and help put us at ease. He knew his stuff and clearly cared about the product. All was sorted v... See more
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A big thank you to Dale and Paul who popped out to complete some remedial work. They did an excellent job. Tyneside Home Improvements have delivered excellent after sales care and I’d highly recommend... See more
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We had a 30 year old conservatory which was starting to show signs of its old age - uPVCprofiles & polycarbonate roof. The new build started on time and despite some very minor problems which were... See more
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We recently had the majority of windows replaced in our old stone cottage. This needed the removal of 13 sash windows which had been in place for a very long time so it wasn't an easy job. We had h... See more
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I found this company to be very professional from start to finish of the job. From Dan the salesman to Kev the fitter everyone was approachable and wanting to do a good job. When contacting the office... See more
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Great work from the whole team at THI. We had an old draughty conservatory replaced with new frames, windows, doors, and a Supalite roof. From the initial explanation of options and products we felt c... See more
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A fantastic Hybrid orangery. The work men they had in place and took part in this build were of a high standard and were clean fast and efficient being tidy at every stage, they all are a credit to th... See more
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We have had a conservatory built by Tyneside Home Improvements. The build went really well . We have had a couple of snagging problems which have been dealt with quickly and efficiently. The after car... See more
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We are extremely happy with our new Kitchen Extention. Turned out much better than expected. All tradesmen on the job were polite, friendly and carried out all work to a high standard. Than... See more
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Fanastic local company had a very nice chap called Ricci come out to give me a price on new windows and was a fantastic price highly recommend Tyneside Home Improvements.he gave massage good old fashi... See more
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Thi have completed a hybrid orangery to the rear of our house. From the outset we were kept informed of all processes. The bricklayer Paul first class, never complained not even when the drainage prob... See more
Professional ,quality of work and always informed on next steps of the build from start to finish.Day one set the tone Davy and Jamie where respectful and hard working with exceptional quality of work... See more
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Thanks to Tyneside Home Improvements, we now have a wonderful WORKING conservatory due to our warm roof!! Thank you for all your hard work. The lads were fab - very polite and a good sense of humour :... See more
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Have now used THI a few times to fix the shocking installation of windows and front door from Pennine. The workmanship is fantastic and very reliable . Want to give Dale a huge thumbs up nothing is to... See more
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From the initial consultation to the final sign off the service and professionalism was outstanding. I would especially like to thank : Plasterer, Peter Fitters, Jason & Aaron Builders, Dar... See more
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We recently had an orangery built which has made a massive difference to the back of our house, with so much more natural light. The contractors where fantastic, very professional and ensured the... See more
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All Team members were courteous and responded to any questions or concerns we had promptly and with respect. Those who worked on the building itself worked quickly and were mindful of neighbours etc... See more
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We ordered our conservatory back in March and allthough it did take longer than we had hoped it was well worth the wait. Obviously we fully understood when companies went into lockdown and... See more
What a professional and friendly company. We contacted Tyneside with the view of extending out from our kitchen, which is a new build, but the kitchen/diner just wasn’t working. From Dans initial co... See more
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We decided to replace our conservatory roof. After much research we selected 3 “local” companies. We eventually decided upon Tyneside Home Improvements. This turned out to be one of the best de... See more
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I had been very badly let down by a number of very well known and TV Advertised companies, starting with the original installers of my new kitchen roof and subsequent repair outfits ! Ultimately T... See more
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We are over the moon with our new extension. Great communication, lovely builders ( especially father&son who did the roof and windows), no issues at all. We will definitely use this company again. Ma... See more
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Tyneside Home Improvements have completed several jobs for me over the years and they never fail to impress me. Just had new windows and front door installed by Kevin and Lewis, no mess, no fuss, no p... See more
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The quality of the product was top notch far better than previous double glazing purchased in the past. The fitters were first class, knowledgeable,respectful of my home and friendly. Also very hardy... See more
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Really pleased with the outcome of our conservatory. Friendly staff, turn up on time and organised. We also had composite doors fitted but there was an issue with the door sticking. Great aftercare, t... See more
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Our research showed us that Tyneside Home Improvements was the place to go for a new conservatory. Although we still have a few minor things to do we are very pleased with how things are looking. Fr... See more
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We recently had a orangery built by Tyneside home improvements and I can not fault them at all. Outstanding service from start to finish. Always there on time and kept us informed about the progress a... See more
Had my new windows fitted at yhe end of February 2025 . Excellent job no mess left tidied up after themselves. Would highly recommend Tyneside Home Improvements
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We had an extension added to the back of our house and reconfiguration of the downstairs with a new utility and downstairs toilet. This also included new doors at the front for easier access. We are o... See more
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We've had an orangery and knock through completed by THI and couldn't be more pleased with the end result. From the VR to envisage our plans, right through the work has been to a very high standard. T... See more
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Very happy with our new conservatory, windows and porch. We used tyneside 3 years ago for our driveway and did not hesitate to contact them when we were ready for the next stage of our home im... See more
Very pleased with my conservatory , everyone polite and helpful. The little snags I had were thoughtfully and quickly sorted out. If you would like a conservatory type building I recommend Tyneside Ho... See more
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We must first say a big thank you all at THI,everyone did there very best for us. We are delighted with our conservatory it is just what we wanted. The young men who worked on it were fantastic, th... See more
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Exemplary Service. Staff were brilliant in especially mannerism. Time keeping and the service they offered was excellent. I will recommend anyone to use this wonderful company full of experienced... See more
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Had our garage converted to add an accessible therapy room and open up our kitchen so it is also accessible. Had been great customer service from start to finish. Pricing was very reasonable an... See more
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From start to finish Tyneside home improvements has been extremely professional and friendly,the fitters Paul and Dan were excellent workers and did a great job so did the electrician and plasterers a... See more
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Company details
Written by the company
Trading since 2008, our quality home improvement services are trusted by customers right across the North East. No matter what your project is, our family-run team is here to offer helpful advice and assist in making your dream become a reality. Our customers are at the heart of all that we do and are supported by us throughout their projects as well as afterwards. Our customers can also rest easy in the knowledge that our services all come with a 10-year guarantee, giving you peace of mind even after your home improvements are complete!
Contact info
2 Hanlon Court, NE32 3HR, Jarrow, United Kingdom
- 0191 489 5063
- chris@thi.uk.com
- www.tynesidehomeimprovements.co.uk
4.8
Excellent
254 reviews
My favourite part of the house now
What a professional and friendly company. We contacted Tyneside with the view of extending out from our kitchen, which is a new build, but the kitchen/diner just wasn’t working. From Dans initial consultation, to the team of workman, Jo in the after care and Dale who had to come to tweak a problem with the windows, it was such a smooth project. Always on time, weather dependant, if there was a problem it was rectified without question and within an acceptable time limit.
Would I recommend this Company, yes, in an instant
Thank you THI
November 4, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Ann,
Thank you so much for your wonderful review!
We're delighted to hear that your new extension has become your favourite part of the house.
Our team works hard to deliver every project as smoothly as possible, from initial consultation through to aftercare, and it's great to know you felt supported every step of the way. We really appreciate your recommendation and hope it inspires other customers to choose THI to bring their home visions to life.
Thanks again for choosing Tyneside Home Improvements!
Best regards,
The Tyneside Home Improvements Team
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Brilliant service
A problem occured with my extension and Tyneside Home improvements were brilliant in rectifying the issue. They appeared on site instantly and Damon was very professional in all his dealings with me.
I can't speak highly enough of Damon and Fred.
Thanks so much again for your quick and excellent service.
October 7, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello John,
Thank you for your kind words! We're thrilled to hear that Damon and Fred were able to provide prompt and professional assistance.
At Tyneside Home Improvements, we stand behind the quality of our work with our 10-year guarantee, ensuring that our clients have peace of mind long after the project is complete. Even after 7 years, your satisfaction is our priority, and we appreciate you sharing your experience.
Best regards,
The Tyneside Home Improvements Team
Happy Customer
Well what can I say...Got let down from a company (which I won't name) and Tyneside Home Improvements were quick and so helpful to deal with,From Joanne to the gentleman who completed the work I couldn't thank them enough.
October 22, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Gillian,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that our team, from Joanne to our skilled installation staff, could step in and help where others let you down. It's great to know that we were able to make the process quick and hassle-free for you.
If you ever need anything in the future, please don’t hesitate to reach out. We're always here to help!
Best regards,
The Tyneside Home Improvements Team
The two workers who came to replace our…
The two workers who came to replace our bi fold doors were excellent; they were totally professional, kept us informed and replaced the doors with little fuss. The doors are top class and look great. Thanks for a totally excellent service from start to finish
October 11, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Francis,
Thank you so much for your kind review! We’re thrilled to hear that you had a great experience with our team and that you're happy with your new bi-fold doors.
Our team always aims to make the process smooth and hassle-free, so it's great to know they delivered. If you ever need anything in the future, we’re here to help!
Thanks again for choosing Tyneside Home Improvements!
Best regards,
The Tyneside Home Improvements Team
Excellent outcome again. This is the second time I have used…
This is the second time I have used this company in the last year, once for my own homework, and the second time I recommended the company I work for to use them. They have just finished the extension on one of the company’s properties and like the work they done on my property, they delivered a very professional job. The staff are very hard working, they delivered the outcome in the required timescales, and they were very pleasant and professional throughout. I would have no hesitation on using this company again in the future.
August 19, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Paul,
Thank you so much for your continued trust in us! It means the world to know that not only were you happy with the work we did on your home, but that you also recommended us to your company.
We’re thrilled that both projects were completed to your satisfaction and within the required timescales. Our team always strives to be hardworking, professional, and pleasant, so it's fantastic to hear that this stood out to you.
We truly appreciate your support and look forward to working with you again in the future. If there’s ever anything more, we can assist with, don’t hesitate to reach out!
Best regards,
The Tyneside Home Improvements Team
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Tyneside were brilliant
Tyneside were brilliant from start to finish. Very professional, excellent customer service and the work done was to highest standard, very very pleased and would highly recommend!
September 20, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Kieran,
Thank you so much for your glowing review!
We’re delighted to hear that you found our service brilliant from start to finish. Our team takes great pride in delivering professionalism and top-notch customer service, so it’s fantastic to know we met your expectations. We’re thrilled that you’re very pleased with the work we did and appreciate your high recommendation
If you ever need anything else in the future, we’d be more than happy to help. Thanks again for choosing Tyneside Home Improvements!
Best regards,
The Tyneside Home Improvements Team
Great job!
We are over the moon with our new extension. Great communication, lovely builders ( especially father&son who did the roof and windows), no issues at all. We will definitely use this company again. Many thanks!
September 16, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Ewelina,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're "over the moon" with your new extension—it was a pleasure working on it for you. Kevin and Lewis (our fantastic father-and-son team) will be especially happy to know they made such a positive impression. Great communication and a smooth, stress-free experience are what we strive for, so it’s fantastic to hear we delivered on that for you.
We truly appreciate your trust in us, and we’d be honoured to work with you again in the future. If there’s anything more, we can assist with, don’t hesitate to let us know!
Best regards,
The Tyneside Home Improvements Team
Thumbs up to Tyneside Home Improvements
Have now used THI a few times to fix the shocking installation of windows and front door from Pennine. The workmanship is fantastic and very reliable . Want to give Dale a huge thumbs up nothing is too much trouble and he’s very professional in everything he does. Also want to give Jo Bolton in customer care a huge thank you for all her professional service and help. Nothing is ever too much trouble . I highly recommend Tyneside Home Improvements (My biggest regret is not using them right from the beginning)
September 10, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Megan,
Thank you so much for your kind words! It was truly a pleasure to work with you, and we’re thrilled to hear you’ve been happy with the results. Dale and Jo will be especially pleased to hear your feedback – they take pride in going above and beyond for every customer, and your recognition of their professionalism means the world to us.
We’re sorry to hear about your initial experience elsewhere, but we’re glad we could help set things right. Choosing the right company can make all the difference – and it’s clear that our team's dedication and expertise has shone through. We always strive for excellence, so we’re happy you’ve now found a company you can rely on!
Thank you again for trusting Tyneside Home Improvements, and if there’s ever anything more, we can do, don’t hesitate to let us know.
Best regards,
The Tyneside Home Improvements Team
Garage conversion with heart & soul
Following some devastating family news, we needed a bedroom with en-suite garage conversion as a matter of urgency. THI were recommended by our neighbour ( previous THI customer). I made the call with hope for a quick response with low expectations. Surely this wasn’t possible right? Enter THI, they recognised our exceptional position, were in budget and offered a 2 week start date! Every interaction, without exception, was professional, considerate and genuine. The management of the project was done seamlessly by Damon, always keeping us informed. The tradesman were skilled, knowledgeable & good humoured. First fix stage was heavy going and Graham, joined a few days later by Cam, were excellent. They were hard working & respectful (amazing what you can learn from YouTube eh Graham?). The joiner, plasterers, electricians and plumber kept the same high standards throughout, and did you proud THI. I have no hesitation in recommending them. What could have been an impossible task, at the worst possible time, was completed to schedule, with empathy and good spirit.
August 1, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Sue,
Thank you so much for taking the time to share such a detailed and heartfelt review. We are incredibly grateful for your kind words, especially during what must have been such a challenging time for you and your family.
We are glad to hear that we were able to provide the support and service you needed, and that Damon and the team—Graham, Cam, and the other tradesmen—were able to make the process as smooth as possible. Your praise for their professionalism, skill, and good humour means the world to us.
At THI, we always strive to deliver our best, and we're humbled that we could help make a difficult situation a little easier for you. It’s always encouraging to know that our team's efforts were appreciated. Your recommendation is truly appreciated, and we're so pleased to know we met your expectations.
Please don’t hesitate to reach out if there’s anything more we can do for you in the future.
Best regards,
The Tyneside Home Improvements Team
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Great company for garage conversion
We had a full single storey rear extension, toilet and garage conversion built in 2021. Tyneside home improvements were great, workers always polite and hardworking and listened to anything we wanted done and how we wanted it. Would highly recommend!
August 30, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Roxanne,
Thank you so much, Roxanne, for your wonderful feedback!
We’re delighted to hear that you had a great experience with our team. It was a pleasure working with you, and we’re glad our workers could meet your expectations.
Your recommendation is greatly appreciated. If you ever need anything in the future, we’re here to help!
Best regards,
Tyneside Home Improvements
Fantastic service
Have used this company twice Fantastic workmanship, Reliable, from getting a quote to installation staff 100%. The end result first class service ,definitely recommend
August 22, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Christine,
Thank you so much for your kind words!
We're thrilled to hear that you've had a fantastic experience with our team from start to finish. Providing first-class service is always our goal, and it's great to know that our workmanship and reliability stood out to you.
Your recommendation means the world to us, and we look forward to helping you with any future projects.
Thanks again for choosing us!
Best regards,
Tyneside Home Improvements
Fantastic Service
We had great service in 2023 - so good that they’re going to do some more windows for us this year! They were efficient, stuck to agreed timescales and were incredibly tidy. The quality of the windows was excellent - for the first time in over 30 years the front room has been too warm in winter!
I would highly recommend.
August 8, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Miles,
Thank you for awarding us 5 stars! We really appreciate you taking the time to review your experience with us.
We are thrilled to hear that you were pleased with our services and that your new windows have made such positive changes to your home!
We appreciate your trust in us and are excited to work on your new project this year. If you have any questions or need anything in the meantime, feel free to reach out.
Thank you again for your recommendation and choosing Tyneside Home Improvements!
Best regards,
Tyneside Home Improvements
Quality materials
Quality materials
Tradesmen that know what they doing and answer questions you have and will explain it thoroughly
April 3, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Michael,
Thank you so much for your positive feedback!
We're delighted to hear that you were impressed with the quality of our materials and the expertise of our tradesmen. Our team always aim to provide an excellent service and will always answer any questions you may have.
Your satisfaction is our top priority, and we hope we can help again in future!
Best regards,
Tyneside Home Improvements
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Tyneside Home Improvements came to our…
Tyneside Home Improvements came to our rescue to resolve the issues, shoddy workmanship and poor install left behind by the now defunct Pennine, from the guys who came to survey, the office staff support and the two fantastic tradesmen who came to our home you could not wish for a better service, despite the horrendous weather the fitters were meticulous with their work, left the house spotless and resolved all our issues, a five star service from a five star company, I cannot recommend Tyneside Home Improvements highly enough, top people!
July 9, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Tony,
Thank you so much for your kind words and for taking the time to share your experience with Tyneside Home Improvements! We're delighted to hear that our team could resolve the issues left by Pennine and provide you with the high-quality service you deserve.
Our goal is always to ensure that our customers are completely satisfied, from the initial survey to the final touches, regardless of the challenges we face, including the weather, where possible!
It's wonderful to know that our office staff and tradesmen made a positive impression and that you found our service meticulous and thorough.
At Tyneside Home Improvements, we pride ourselves on our dedication to excellent craftsmanship and customer care. Your recommendation means a lot to us and inspires us to continue delivering five-star service. If you need anything in the future or know someone else who does, we're always here to help!
Thank you again.
Best regards,
Tyneside Home Improvements
Love my orangery but it’s too hot!
We had an orangery built on our kitchen which was complete around May/June time and I absolutely love it. Cannot fault the builders at all, they were all lovely and did great work (especially Steve, couldn’t do enough for us.)
In the beginning we’d decided to keep our doors and windows in the kitchen to cut down costs but later we realised it would be much better without so contacted THI to ask to make a change to our plans. Initially we were told this was fine and we signed a new contract. We were then contacted on the day our building work started to advise our changes weren’t possible, they had already ordered the materials and would need to carry out new building reg checks so declined the new plan and we had to sign another contract. This was really disappointing when you’re spending 29K to be told you can’t have what you want. It meant we had to employ a builder after the initial work was done to take the doors and windows out and spend more money.
The salesman who met with us initially showed us the special glass that doesn’t get too hot in the summer and doesn’t get too cold in the winter. I’ve been working from home in the extension and I’m boiling all the time, often having to sit with windows and doors open or have a fan on, even when there’s no direct sunlight and it’s raining. Painters and handymen who have been working in that room have commented on how warm it is, so I would say don’t believe the hype about the special windows, it will still be warm. As we’ve had the windows and doors taken out of the kitchen it means on a sunny day it also makes the kitchen unbearably warm, especially when cooking.
Overall, I absolutely love my extension, it makes the house look so much better and bigger, best money I’ve spent, but do be aware of the ‘special windows’ and make sure you’re 100% happy with the first contract you sign because chances are they won’t let you change anything later.
July 13, 2024
Unprompted review
Reply from Tyneside Home Improvements
Dear Faye,
Thank you for taking the time to leave a review.
We are glad to hear that you absolutely love your extension and that it has made your house look so much better and bigger. It’s wonderful to know that you feel it was the best money you've spent.
We understand that personal preferences can vary, but we would like to reassure you that the Ambi-Blue glass roof installed in your orangery is indeed one of the best options available on the market, designed specifically to enhance comfort and efficiency through its Solar Reflection, Glare Reduction, and Heat Reduction. It is also very popular due to its Aesthetic appeal.
Thank you once again for your feedback and for allowing us to create a beautiful addition to your home.
Best regards,
Tyneside Home Improvements
Superb company
Superb company. Thoroughly recommend. Installed new windows, front and back composite doors, new frames and glass in our conservatory and a Supalight roof. Competitive price and every member of staff we have dealt with has been excellent. From Dan the salesman, the fitters, plasterers and sparky. Very happy.
July 5, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Martin,
Thank you for the lovely review and awarding us 5 stars!
We are thrilled to hear that our staff met your expectations and this was a positive experience for you. It means a lot to us as we continue to thrive for great customer service and satisfaction!
It is lovely to see that you would recommend our services, thank you for this, and thanks again for choosing Tyneside Home Improvements!
Best regards,
Tyneside Home Improvements
Great workmanship and very happy with the finished product
Was very pleased with the quality and workmanship of the conservatory area . Had a very professional and informative planner called Ollie who came to the house discussing all options, and how it would look. The workmen were great and we had an excellent plasterer called Steve .
Had a top hat fitting replacing an old plastic roof and old windows and doors where the conservatory was too hot in the summer and too cold in the winter. Had tiles put onto the roof and argon gas glass to make the room cooler in summer and warmer in winter and can definitely feel the difference so far . And it looks amazing!
June 12, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Kevin,
Thank you for your fantastic 5-star review!
We are thrilled to hear that you are very pleased with the quality and workmanship of your new conservatory area. It's wonderful to know that Ollie provided professional and informative planning, and that our workmen, including Steve the plasterer, met your expectations.
Your feedback about the improvements and how amazing it looks is greatly appreciated. We're delighted to have made a positive impact on your home and hope you enjoy your new space for many years to come.
Thank you for choosing Tyneside Home Improvements!
Best reagrds,
Tyneside Home Improvements
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Orangery
We recently had an orangery built which has made a massive difference to the back of our house, with so much more natural light. The contractors where fantastic, very professional and ensured the site was cleared each day. The building work was spot on and we were always kept upto date with the progress.
My only issue was the main communication with the office which was rectified once highlighted.
We absolutely love the finished build and would recommend working with Tyneside Home Improvements again in the future. Great value for money!
May 31, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello,
Thank you for your wonderful review and for awarding us 4 stars! We're delighted to hear that you're enjoying your new orangery and that it has brought so much natural light to your home. It's great to know that our building teams met your expectations with their professionalism and attention to detail.
We were surprised to hear about your communication experience with our office, as we strive to maintain the highest standards in all aspects of our service. Your feedback is important to us, and we're glad the issue was resolved to your satisfaction.
We're thrilled that you love the finished build and found our services to be of great value for money.
Your recommendation means a lot to us, and we look forward to the opportunity to work with you again in the future.
Best regards,
Tyneside Home Improvements
Tyneside Home Improvements fitted a new…
Tyneside Home Improvements fitted a new glass roof on our conservatory and our experience dealing with them was excellent from start to finish.
The salesman Lee, was very informative, answered all of our questions and enabled us to make decisions without at any time feeling any form of sales pressure.
Kevin, the surveyor, impressed us with his experience and the fitters Andy and Phil were both friendly and extremely hard working. We appreciated the fact that they protected our very muddy lawn with wooden boards on which they could work. They did a first class job and left no mess at all.
Inevitably the wet weather delayed the date of installation, but only by a few days, and communication with us was excellent during this time.
We are delighted with our new roof, and based on our experience with THI we would not hesitate to recommend them to family and friends.
April 11, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello,
Thank you for your 5 star review! We are thrilled to hear that our team were supportive, knowledgeable and professional throughout your experience with us. We always strive to deliver the best service for our customers from start to finish!
We are pleased that you're delighted with your new conservatory roof and wish you many years of happiness enjoying this part of your home.
Thank you for the recommendation!
Best regards,
Tyneside Home Improvements
Consevatory
Have had a conservatory built last year .Have had a couple of small problems .They have been very good at solving these without too much fuss . We are very happy with their Customer service .
May 2, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Susan
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your new conservatory and our customer service.
We understand that sometimes snags can occur, and we’re glad to know our team was able to address them quickly and efficiently.
Ensuring our customers are satisfied and well taken care of is our top priority, and your feedback reassures us that we’re on the right track.
Thank you for choosing us for your home improvement project!
Best regards,
Tyneside Home Improvements
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