All Team members were courteous and responded to any questions or concerns we had promptly and with respect. Those who worked on the building itself worked quickly and were mindful of neighbours etc. Our ‘build’ wasn’t straightforward but was completed as we had hoped it would be.
September 3, 2024
Unprompted review
Reply from Tyneside Home Improvements
Hello Alison,
Thank you very much for your kind words and thoughtful feedback.
We’re delighted that you’re happy with the finished build and that the new space turned out just as you’d hoped.
Your project was certainly a unique and complex one—a second-floor orangery built on a first-floor structure at the bottom of a steep hill, requiring a bespoke walkway for the removal of spoil. The team worked hard to overcome those challenges, and we’re proud of their remarkable efforts and craftsmanship in bringing your vision to life while being respectful of neighbours and the surrounding environment.
While we always aim for a 5-star experience, we greatly appreciate your comments and will continue to refine and improve our services. It’s wonderful to know you’re enjoying your new space, and we thank you again for entrusting us with such a special project!