Following some devastating family news, we needed a bedroom with en-suite garage conversion as a matter of urgency. THI were recommended by our neighbour ( previous THI customer). I made the call with hope for a quick response with low expectations. Surely this wasn’t possible right? Enter THI, they recognised our exceptional position, were in budget and offered a 2 week start date! Every interaction, without exception, was professional, considerate and genuine. The management of the project was done seamlessly by Damon, always keeping us informed. The tradesman were skilled, knowledgeable & good humoured. First fix stage was heavy going and Graham, joined a few days later by Cam, were excellent. They were hard working & respectful (amazing what you can learn from YouTube eh Graham?). The joiner, plasterers, electricians and plumber kept the same high standards throughout, and did you proud THI. I have no hesitation in recommending them. What could have been an impossible task, at the worst possible time, was completed to schedule, with empathy and good spirit.