Mae London Reviews 253

I was unhappy with the product quality and was aware that I would have to pay return shipping but the company gave a breakdown of the estimated costs as follows... Just a quick reminder: return ship... See more

SCAM! Horrible quality from China, nothing what they promised. Cheaper than cheap. And now, website is redirected to a Romanian Website in the same look and feel even the pictures are the same. AVOID!... See more

If I could give zero stars I would! Fake counterfeit cheap clothes nothing like pictures and terrible quality. Couldn’t cancel order. Costs a fortune to return and they try to convince you to have... See more

Arrived late and awful quality - not worth the time or money. Mae London refused to honour their returns policy, initially offering me only a 20% refund, which after many emails I managed to increase... See more

AVOID AVOID AVOID wish id of checked the reviews before buying. was looking for a wedding guest outfit, was made to believe it was a UK based company. Their website quotes Hassle free returns, believe... See more

This ad makes he clothes look gorgeous, the quality is terrible, cheap and nasty, the returns procedure expensive (£26.55 for tracked for two dresses) and hassle. DO NOT be fooled by the pictures and... See more

Do not order from here. Total misrepresentation. The products are just not even the same as advertised. Honestly wish trust pilot let you share images cause it's just a disaster. The tailoring of the... See more

eel utterly scammed. The quality of this “luxury” clothing is absolutely appalling — not even acceptable as pyjamas. The item I received does not match the website images, missing buttons and lookin... See more

Disgusting. I regret not reading thenreciews before placing an order. Insaw a trenchcoat which looked the typeni have been looking for a long time and itnwas advertised as 50% off original price. The... See more

whilst the order process was fine, the goods I received did not fit well and were not the quality in terms of fabric that I would have expected for the price point. I wanted to return the items - the... See more

Avoid. Item took ages to arrive, looked different to image online, different colour different waste. Will not issue refund easily and you are responsible for shipping costs back to Asia. Kept offering... See more

Absolute SCAM. Do NOT order from here. Photos and Ads on Facebook all look great - the items are not good quality, the sizes are incorrect. If you check Facebook comments are always turned off an... See more

If I could leave less than 1 star I would. Dresses are poor quality - unlined and cheap fabric. When trying to return I’m advised that I’ll have to pay extortionate international shipping fees as well... See more

Company name is misleading. Not based in London and customers will have to pay a large fee out of their own pocket to return products to a warehouse in China. Delivery took weeks from China. Quality o... See more

SCAM!! Wish I read the reviews before I ordered. The order took along time to arrive, items were completely different to photos (sleeveless instead of sleeves, cropped instead of long.. big difference... See more

The quality of the dungarees ordered was very poor. They nowhere near fitted. They were unwearable. I was offered, after some haggling, a 30% refund. I find this post-sales service appalling. Why do t... See more

Terrible. Do not order from this website. Quality and look nothing like advertised. They do offer a refund however costs a fortune to post so it’s not worth it. They negotiate with you, offering a... See more

SCAM! I regret not reading the reviews before ordering. The clothes are terrible quality and the sizing is way off. My order took three weeks, one item was unavailable, and the customer service insist... See more

Was sent a horrible top and skirt set that looked gorgeous on the photos. Firstly, not the same fabric Secondly, the lace was off to one side, so it looked ridiculous Thirdly, terribly... See more

This company is based in China not London as implied by their name and website info. Products take more than a month to arrive and look nothing like the adverts on Facebook. Items that arrived are of... See more

I bought an item advertised very openly on their marketing as being made from a cotton fabric, looking high end, concealed zip detailing etc. What arrived was a cheap replica made from dodgy fab... See more

Dress sizing on website incorrect, ordered L 12/14, and would fit a size 18-20. Material was very cheap and not as photo, very deceptive. Very cheaply made garment. Paid £34. would’ve cost around £26... See more

Very long delivery time, dresses made of horrible cheap nasty fabric which is shiny. Would never buy from this company again

I wish I’d read these reviews before getting sucked in by an Instagram advert!!!! Bought what looked like a lovely skirt twin set, what arrived is so different to the photos on the website. They obv... See more

They are a scam. It takes over 2 weeks to arrive, quality is rubbish and dresses look nothing like the picture, but worst of all is the misleading 30 days returns as in it is any easy to return. After... See more

Poor! Quality of clothing is terrible. Returns process is u believe able robbery I was offered 10% discount, then 20%, then 35% to not return the clothes for a full refund. I declined and se... See more

The quality of the dress was very poor and also the neck line looked like bardot which it isn't a bardot neck line. Also unable to return because Mae London say it costs £20 to £30 to return plus oth... See more

SCAM terrible quality, inaccurate sizing (the head hole doesn’t fit an adult sized head through it), shocking return system. Unable to gain a full refund due to the excessive shipping cost. Even if y... See more

Items brought looked completely different to images shown on website - the company refused to refund the amount. DO NOT BUY ANYTHING FROM MAE LONDON - poor quality items, shoddy.

I ordered a dress it arrived late Product nothing like the one on their website Customer service SHOCKING offered me 19% refund to keep the item dress cost £35 it’s cost me £15 to return (at my... See more

Don’t buy from them. The clothing is awful and when you try to return anything It costs more than the item cost. I am fuming at the awfulness of it all.

Unbelievable and disgusting company! Why are they allowed to operate? I am taking legal advice. I wish I had read these reviews before I placed an order. This company does not operate in... See more

Firstly I believe this company is miss-leading and maybe a scam. I bought a checked jacket and the quality poor, long time being delivered, looks different to the picture, arms so short in compariso... See more

Scam company. Dress ordered was not as advertised. Cost £35. I have emailed back and forth for a return address, kept offering me 15% discount to keep the dress or select something else. Finally have... See more

Absolutely disgusting. Do not buy from this site the things they sell do not not match the beautiful adverts they uses. Dreadful I feel really scammed IV seen the same dress on temu this website n... See more

Scammer..!! Poor quality, nothing like the picture. Mae London is false advertising. Total rip off. Avoid at all costs..

I received a cheaply made wrong dress that I never ordered. It is clearly from. SHEIN because of the bag. Whatever you do do not waste you money at MAE and Willow. I told the owner how unhappy she was... See more

SCAM company, do not order from MAE London, based in china. 🇨🇳 The service is horrible and you will receive a product that’s not as you saw advertised. I ordered a size 16 and received a top in a si... See more

Mae London ABSOLUTELY NO STARS! doesn’t deserve any stars! I cannot express how utterly disappointed and annoyed at this ‘company’. Absolutely awful, badly made, cheap, terrible materials used in this... See more

Don't be fooled by the online photos ladies, I have just received 2 dresses that are awful quality and dont look anything like the advert. I have sent a few emails requesting a return and not had a... See more

Delivery took too long. The quality of both items was poor and although they looked very good on the pictures, the quality was very cheap and items very expensive

Dreadful quality and the dress I ordered looked nothing like the pictures on the website. Very misleading as returns are definitely not easy as they have to go to China, making the postage cost almost... See more

Honestly this entire business is a scam. Bought a £90 dress that was poorly made and of poor quality (it was also the wrong size). I requested a return and they basically said just keep it and get a v... See more

Avoid shopping here -really poor quality . They say 30 day guarantee money back but their office is not in IK . They expect you to post to China - biggest scam !!¬!

Worse company ever to order from.I would not even rate it 1 star but no choice. Cheapest of the cheapest fabric and extremely poor quality. A massive challenge to get your refund.I would never orde... See more

This is the first time I have bought and won’t be buying anymore of this site terrible shocking

Terrible!!! - item rook ages to arrive, when it did arrive it was poor quality (material and craftsmanship) and not as shown on the website. Tried to return, went back and forth with them as returns... See more

Not London (or UK or Europe) based at all, which really makes me feel fooled over the ‘special offer’ I bought (ie the original value of the clothes) and the quality of the clothes, which are yet to a... See more

Order a co ord skirt set which was HUGE despite it being an 8-10. Also top and bottom were slightly different shades of black, top was really poor fitting and cheap and nasty fabric. Return would have... See more