Lynsey

Absolute SCAM. Do NOT order from here.
Photos and Ads on Facebook all look great - the items are not good quality, the sizes are incorrect. If you check Facebook comments are always turned off and the website photos and reviews are FAKE.
Please don't make the same mistake. To return items you need to pay £30 international shipping + customs taxes + return processing fee.

They offer you extra 10% NOT to return the items??

The best place to buy plants. Really thoughtful after care experience tailored to the plants you buy. The pots & accessories are all great quality too.

I am compelled to review as a frustrated loyal online shopping customer. I really love the product variety and range but the quality of online shop ‘picking’ is woeful. For every 4 monthly shops I have to email customer services at least 2-3 times as food is out of date, day before delivery...wrong items...many out of stock. The customer service is quick to refund and provide a voucher but it’s got to the point the voucher is worthless as what use is returning to use it when I always have to go out & shop for the items I need to replace? Every complaint is dealt with on an individual basis it seems so I don’t have faith this will ever change. If you keep losing £8k per year shoppers...you’ll be in big trouble soon. Time to listen to the overwhelming reviews Waitrose!