Petra Marson

United Kingdom

Reviews

Review of Mae London


Rated 1 out of 5 stars

SCAM

SCAM! Horrible quality from China, nothing what they promised. Cheaper than cheap. And now, website is redirected to a Romanian Website in the same look and feel even the pictures are the same. AVOID!

October 15, 2025
Unprompted review

Review of Evelynandflora


Rated 1 out of 5 stars

Cheap material from China - SCAM

Cheap material from China, no labels, horrible cut, definitely not cashmere. And now the website is gone, redirected to a Romanian website, with the same look and feel but different name. This is a scam! DO NOT ORDER

October 15, 2025
Unprompted review

Review of Cartridge People


Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service. Vicky and Gemma replied immediately, had already all needed Information and the solution at hand and were very customer oriented. In times of increasing automation this customer service really makes the difference. You have won a new client. I will order again. Thank you!

September 22, 2025
Unprompted review

Reply from Cartridge People

Good Afternoon,
Thank you for your fantastic review. We're so pleased to hear that Vicky and Gemma were able to assist you and that everything has been resolved smoothly. Your feedback about this helpfulness and attitude truly brightens our day. We’re always here to ensure you have the best experience possible!
Team Cartridge People

Review of Starling


Rated 5 out of 5 stars

Easy to use, easy to Communicate, always helpful!

Easy, simple, reliable, always helpful. And if you have a problem you speak with real people. Perfect bank for me.

September 10, 2025
Unprompted review

Reply from Starling

Thanks Petra, yes our customer service team are available 24/7 via the app and phone and they're happy to help whenever you need assistance.
Team Starling.

Review of Yodel by InPost


Rated 5 out of 5 stars

Delivered in time

Delivered in time, friendly driver, all good

May 21, 2025

Reply from Yodel by InPost

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of The Office Crowd


Rated 5 out of 5 stars

Fast delivery, fantastic value for money

I bought an Orangebox Do Counter Draughtsman Chair - Refurbished. Ordered on Sunday, arrived on Thursday, only 4 days later. The chair is in mint condition, better than expected. Fantastic Service, fantastic value for money! I would buy again here.

April 17, 2025
Unprompted review

Review of Simba Sleep


Rated 2 out of 5 stars

Very disappointing

We had high hopes on this mattress. We decided to buy the Simba Hybrid Pro. Convinced by the positive reviews and the very professional website. Order and delivery were flawless, without any trouble. We freed the mattress out of the plastic and let it grow for over 24h. The smell was quite strong, but it said in the instructions it will disappear after 48h. Unfortunately this wasn‘t the case. Even after a month it still smells very chemical, unhealthy. It sets on to the lungs and make you cough. On top I developped after a week of sleep on this mattress, skin irritations which I assume were caused by the chemical treatment of the mattress. Furthermore the mattress is too soft. It doesn‘t provide any support at all and you have to make an effort to roll from one side to another. I weigh a little bit less than 10 stones with a height of 6 feet. This shouldn‘t be a problem at all. On top the mattress is very bouncy. Meaning when my partner moves, I am disturbed in my sleep. In a nutshell: I never slept worse in my entire life and I got back pain, which disappeared after using a firmer mattress. I give 2 stars instead of 1, because of the returning policy and the helpful customer service. The mattress will be collected next week and I am glad when it is out of the house, the smell is really bad.

December 30, 2024
Unprompted review

Reply from Simba Sleep

Hi Petra,

Thank you for sharing your feedback with us.

You may notice that 'fresh-out-of-the-box' smell on some of your items upon arrival. This is due to the fact that we aim to deliver our products as soon as these have been manufactured and boxed, to ensure that the products received by our customers are brand-new!

This means that when first releasing the mattress, some customers may notice a stronger scent on the item than expected. Any smell found on the items should dissipate within a couple of weeks if they are aired during the day. Removing the bedding will of course expedite this process.

We consider our range of mattresses to be medium-firm. However, you will find that mattresses offer a softer feel as you go up in range. If you have found the Pro to be too soft for your needs, perhaps our Original or Source mattress may have been a more suitable choice for you.

We have recently launched our mattress suitability quiz on the website, which will allow customers to choose the perfect Simba for them based on their needs. You will be able to find yours here: https://simbasleep.com/pages/quiz

Thank you for giving Simba a chance.

Best Wishes
Team Simba

Review of Woolroom


Rated 5 out of 5 stars

This is an amazing Duvet

This is an amazing Duvet! We love it! Not too warm, nor too cold. It regulates perfectly the temperature under the blanket and we sleep so much better! Before we woke up several times a night because it was simply too hot and we were drenched in sweat. This is over. As I freeze very quickly, I was doubious if it would be warm enough. But it us. It warms up even quicker than my old down duvet. I can highly recommend this wonderful duvet!

December 30, 2024

Reply from Woolroom

Hello Petra,

Thank you for sharing your lovely review! We’re thrilled to hear that you’re loving your new duvet and that it’s providing the perfect temperature regulation for a better night’s sleep. It’s wonderful to know that it has helped eliminate those restless, overheated nights and that it warms up quickly, even for someone who tends to feel the cold. Your recommendation means a lot to us.

Many thanks,
Woolroom

Review of EuroPC Ltd


Rated 5 out of 5 stars

Excellent

Laptop as promised in very good condition, almost as new. Ultra fast delivery, I am very happy and would definitely buy again at EuroPC. Thank you!

October 11, 2024

Reply from EuroPC Ltd

Hi Petra, Thank you for your review and feedback on our products! Glad to hear that the delivery service was prompt. Please let us know if there is anything else we can help with. Kind regards, Tracey Customer Service

Review of Ulster Bank


Rated 1 out of 5 stars

No customer service, no clue what they are doing

Simply awful! I tried to open a bank account. Despite they are saying on their webpage the identification can be done digitally it wasn't possible. They sent me via post an application for which I needed to drive 40 minutes to the nearest Natwest branch to certify my passport. I sent off the application, the certified copy of the passport and a proof of residence and got the feedback that I need to bring the original document for the proof of residence to the next Natwest branch. They would take care of it and submit it to Ulster. Unfortunately nobody at Natwest knew what to do as the computer systems are different. They needed an address for which I asked for at Ulster. I spent today over an hour with an AI generated Help chat bot, which is annoying, with a real person on the telephone and then finally with a real person on a chat. I explained what happened and asked her for an address that we can proceed. Nothing! Apparently they gave me the wrong reference number but they were not able to tell me the correct one. The aimed solution of Ulster was that they would send me again the application form and that I would need again to travel to the next Natwest branch to do it. I asked for a simpler solution as everything is already there and we just need an address, nothing! No help, no support. I'm glad that this happened before I opened a bank account. It will save me time, energy and money in the future because I certainly will not open a bank account at Ulster anymore!

October 15, 2024
Unprompted review

Review of Franklins Removals LTD


Rated 5 out of 5 stars

Fantastic!!

Fantastic!!! Very reliable removal company. Communication was very friendly and efficient. Gareth and Paul were incredible. They cleared a 100 sqm flat on the 3rd floor in less than 4 hours. Unbelievable! And they stated, that they are normally even faster. Fast delivery to Devon. They moved everything into the new house within 2 hours. The guys are incredible and very friendly. I would definitely book my next removal again with Franklins and Gareth and Paul! Thank you!

August 28, 2024
Unprompted review