First of all, I am happy to finally purchase a Porsche with a good deal. At first, I was a little anxious because of the slow and unclear communication from the CS representative. In Stockholm, Sweden... See more
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Somos especialistas en óptica online con más de 20 años de experiencia, ofreciendo soluciones visuales de calidad a clientes en más de 100 países. Esta trayectoria nos ha consolidado como la óptica online número uno, reconocida por la confianza y satisfacción de quienes eligen cuidarse la vista con nosotros. En nuestra tienda online encontrarás el catálogo más amplio de gafas de sol, gafas graduadas originales y lentes de contacto, siempre con productos 100 % auténticos y de las mejores marcas del mercado. Trabajamos con firmas líderes a nivel mundial para garantizarte calidad, estilo y confort en cada compra. Además de variedad, te ofrecemos precios competitivos, promociones exclusivas y un servicio al cliente profesional y cercano. Queremos que tu experiencia de compra sea fácil, segura y completamente satisfactoria, desde que eliges tu producto hasta que lo recibes en casa. Ya sea que busques proteger tus ojos del sol, mejorar tu visión o simplemente renovar tu estilo, somos tu óptica de confianza, estés donde estés.
Sierpes 8, 41004, Sevilla, Spain
Replied to 99% of negative reviews
Typically replies within 1 week
Firstly, I ordered from their Uk website which had nothing mentioned that this will be delivered from Spain and hence I ended up paying 42 GBP for customs. Most importantly they got the power of my lenses incorrect and hence the glasses are useless to me. Such a terrible experience and no returns also… best to be avoided!!!!
I am already in touch. Also why do you list your website in Uk if stuff is shipped from Spain? I didn’t order from your Spanish website. So this is ethically wrong on your part. It was not displayed or mentioned at all.
Reply from VISUAL-CLICK
Reply from VISUAL-CLICK
Great price for the sunglasses I wanted.
Fast and secure delivery.
Reply from VISUAL-CLICK
took my order showing it was in stock and now saying there is no stock with no timeframe for delivery having billed my credit card. avoid this company. feels like a scam
Reply from VISUAL-CLICK
I am writing to warn potential buyers from the United States of the exorbitant tariffs you will pay upon delivery from UPS. I ordered a pair of Ray Ban sunglasses at a cost of $155 including the expedited shipping cost of $12. Upon arrival I was charged an additional $72.95 in tariffs. The company did state in purchase information that there could possibly be an additional charge upon arrival. Paying an additional 30% was not expected and had I known would have never purchased these sunglasses. Be warned, our current disaster of a president has made this another unexpected cost to the consumer. Businesses do not pay these tariffs, the consumer does!
Reply from VISUAL-CLICK
I've got my sun glasses in 2 weeks, well packed, just perfect !
Reply from VISUAL-CLICK
Reply from VISUAL-CLICK
Fast shipping and product is brand new. Very happy with service
Reply from VISUAL-CLICK
I priced up my new Ray Ban P cromance sunglasses at Sunglasshut in Milton Keynes, £210.00. Then when home I went online. Visal-Click were £70.00 cheaaper! £70.00 is a lot of money, could it be real? So I checked them out aas best I could aand ordered them! Jut a few dys later the courier delivered them!
Great service, great value!
Reply from VISUAL-CLICK
Excellent price and fast delivery - what’s not to like
Reply from VISUAL-CLICK
The glasses are just what I wanted, and the delivery was speedy Thank you, I know where to come if I need more glasses .
Reply from VISUAL-CLICK
Reply from VISUAL-CLICK
I purchased the product because it was a great price. Then I was surprised when the UPS delivery service requested a 76 dollar delivery fee before they would release the peoduct. This fee was not disclosed by the vendor. I tried to email but the email address is not valid. I tried to call US support but the support number is not valid.
Reply from VISUAL-CLICK
Great prices and fast service - not much more you can ask of an online shop
Reply from VISUAL-CLICK
Visual Click was awesome in completing my order! The customer service representative responded to my questions in a timely manner and promptly mailed out my order after confirming my eyeglass frame was in stock. I am also very impressed with how quick the entire process was for them to prepare/mail to include receiving my package in such timely manner despite being located in the U.S.
Reply from VISUAL-CLICK
Avoid buying through this company!!!
I placed an order with Visual Click nearly a month ago and I am still yet to receive the right prescription.
They initially arrived and I had received someone else's glasses and prescription. I had to chase and chase just to get the mistake amended. I have since received the correct glasses but the wrong prescription. I am now being told I inputted the wrong prescription details which is a complete lie. What makes this 10 fold worse is that I have stated multiple times that I need the glasses to support ongoing cancer treatment. I would not recommend this company at all. Their customer service is a disgrace and I am becoming beyond infuriated chasing my tail. They are completely unhelpful!
Reply from VISUAL-CLICK
Delivery was fast and they were informed me with Msgs, for every step.Pretty fast too.
The price I get , was the best in the market.
The glasses are original. If are fake ...are sooo.. perfect, i don't mind.
Very hard to copied, kato velo by Oakley. The box is huge and piece of art.
Reply from VISUAL-CLICK
DO NOT & I MEAN DO NOT BUY FROM HERE!
If I can stop even one person buying from this scumbag I’ll be happy. My Prada glasses I ordered arrived and were flimsy, bits broken & most importantly FAKE.
Please remember there will always be a serial number etched into the right frame of designer glasses like Prada.
This person is a scumbag and makes money even if u send them back. Please steer clear.
FAKE FAKE FAKE FAKE FAKE FAKE
Reply from VISUAL-CLICK
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