First of all, I am happy to finally purchase a Porsche with a good deal. At first, I was a little anxious because of the slow and unclear communication from the CS representative. In Stockholm, Sweden... See more
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Somos especialistas en óptica online con más de 20 años de experiencia, ofreciendo soluciones visuales de calidad a clientes en más de 100 países. Esta trayectoria nos ha consolidado como la óptica online número uno, reconocida por la confianza y satisfacción de quienes eligen cuidarse la vista con nosotros. En nuestra tienda online encontrarás el catálogo más amplio de gafas de sol, gafas graduadas originales y lentes de contacto, siempre con productos 100 % auténticos y de las mejores marcas del mercado. Trabajamos con firmas líderes a nivel mundial para garantizarte calidad, estilo y confort en cada compra. Además de variedad, te ofrecemos precios competitivos, promociones exclusivas y un servicio al cliente profesional y cercano. Queremos que tu experiencia de compra sea fácil, segura y completamente satisfactoria, desde que eliges tu producto hasta que lo recibes en casa. Ya sea que busques proteger tus ojos del sol, mejorar tu visión o simplemente renovar tu estilo, somos tu óptica de confianza, estés donde estés.
Sierpes 8, 41004, Sevilla, Spain
Replied to 99% of negative reviews
Typically replies within 1 week
Reply from VISUAL-CLICK
Reply from VISUAL-CLICK
Everything went OK, I will buy again any time from this company.
Reply from VISUAL-CLICK
I’ve ordered from them 3 times, and every time the service and delivery have been excellent. The items are always in stock, and I’ve never received an email after placing and paying for an order saying that an item is out of stock — unlike with other shops. Delivery is also very fast. Just one hour after placing my order, I received a message that it had already shipped. Wow! I highly recommend this shop.
Reply from VISUAL-CLICK
What an amazing site..brilliant prices ( especially with discount codes..can't resist a bargain) ordered my ray bans 10am wednesday..arrived 1pm Thursday (today)..from Spain.. unbelievable..so good wife's just ordered a pair of moschino herself now.. you are now my number 1 shop for sunglasses and I shall tell everyone I know..thank you 👍
Reply from VISUAL-CLICK
Absolutely disgusting customer service. I didn’t receive my refund and am now fighting it with my bank as now they are charging me as I failed it as a dispute as no one would correspond with me from the company.
Reply from VISUAL-CLICK
Ordered 2 pairs of sunglasses was supposed to arrive 1st july not received and not dispatched unable to talk to someone over phone as number doesnt work and had 1 email saying there is a delay. Do not order from here !
Reply from VISUAL-CLICK
Good web site...
Competitive pricing..
In stock items clearly shown..
super fast delivery.
Reply from VISUAL-CLICK
I love how fast my glasses came. Great quality, best price and super fast shipment.
Reply from VISUAL-CLICK
unpleasant experience with customer service for a frequent customer
Reply from VISUAL-CLICK
This company are truly awful. The sunglasses are fake/seconds and when you try and send them back. Charging a substantial amount in an attempt to put you off returning faulty goods. Customers who have paid these unlawful charges have complained of not receiving a refund - even then.
Reply from VISUAL-CLICK
Reply from VISUAL-CLICK
The product was just as described, very good pricing. The communication and affirmation of sale is NOT good.
I honestly thought we would never see the product arrive because the purchase was not even confirmed by email. The Prada Sunglasses did show up eventually and we are very pleased.
Reply from VISUAL-CLICK
The delivery was quick, was a little defect with the glassses and i have to send it back, i receave the full refund in 5 days!
Reply from VISUAL-CLICK
no clear notification that the glasses were not the price on the website and no clear communication that I would have to be home to pay a COD of $74
never again
Reply from VISUAL-CLICK
Reply from VISUAL-CLICK
Fake Designer Sunglasses.
We paid £168 for a pair of sunglasses. However, when they arrived - they are either fake our very poorly made.
It is very difficult to see how these would get through quality control. Sadly, the company response is very poor and looking at the other reviews this is a company to avoid. Looks like we will be making a chargeback claim through our credit card.
We agree with the large number of consumers who have had the same experience as us. This company have been sent photographs that show - missing decoration from sunglasses and hinges covered in glue, but they claim there is nothing wrong. Even if they do accept returns of fake/inferior quality sunglasses - they fine customers by deducting excessive return charges.
Subsequently, we ordered an identical pair of sunglasses from a UK based company. They are perfect - have a tag of authenticity and a cleaning cloth.
Reply from VISUAL-CLICK
Really fast response with order & also follow up conversation
Reply from VISUAL-CLICK
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