YV

Yvette

United Kingdom

Reviews

Review of VISUAL-CLICK


Rated 2 out of 5 stars

Shipping speed

The delivery speed is extremely slow. It took nearly a month for it to be dispatched from the warehouse. Originally, I planned to wear this pair of sunglasses on my vacation, but I failed to do so. However, the DHL logistics delivered it to the UK in just three days! The quality of the product is excellent 👍

April 29, 2025

Reply from VISUAL-CLICK

Dear Yvette,

Thank you so much for taking the time to share your experience—we truly appreciate your kind words about the product quality!

We're very sorry to hear that the dispatch took longer than expected. In some cases, certain models require additional preparation time due to supplier schedules. However, we’re pleased to hear that once shipped, your order was delivered promptly.

We sincerely apologize for any inconvenience caused.

Warm regards,