Fast delivery but you don’t disclose…
Fast delivery but you don’t disclose that I have to shoulder the taxes. Very frustrating experience first time for me for this kind of situation
September 30, 2025
Reply from VISUAL-CLICK
Dear Brenda,
Thank you for your feedback. We’re glad to hear that the delivery was fast, but we’re truly sorry for the frustration caused by the unexpected taxes.
Customs duties and import charges are determined by local authorities and are mentioned in our terms and conditions as well as during the checkout process.
Have a nice day!