NO HARD CASING
I fell in love with these sunglasses the moment I saw them — they’re exactly what I wanted. But when I politely asked customer service for a hard case to keep them protected, they told me they couldn’t provide one. It honestly left me disappointed. For such a beautiful and high-quality product, I expected a bit more care and consideration.
Reply from VISUAL-CLICK
Dear Anastasia,
Thank you for your message, and we're very glad to hear that you loved the sunglasses. We completely understand your concern and appreciate your feedback regarding the case.
Please note that we always include all the original accessories provided by the manufacturer for each specific model. However, depending on the brand and design, the type of case can vary. Some include hard cases, while others come with cloth pouches. Unfortunately, we can’t modify what is supplied by the brand.
We hope you continue enjoying your sunglasses, and we're here if you need anything else.