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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They emphasize the platform's user-friendliness, highlighting the ease of booking and navigation. Customers appreciate the wide array of options available, which allows them to find the perfect campervan based on their specific needs, including type, price, location and features. Consumers value the clear communication facilitated by the platform, both with the owners and with Yescapa's support team. This ensures a smooth and well-organized rental process. The location is often praised, with many reviewers enjoying the freedom to explore various destinations. However, some reviewers express concerns regarding the contact with the company. Some people find it difficult to get in touch with customer service, especially when issues arise during their trips. Additionally, there are mixed opinions about the booking process and the holidays.

Based on these reviews

Rated 4 out of 5 stars

The app itself is pretty intuitive and easy to use. So far the experience with the community was not that great unfortunately, an owner put some false claims on an unfair review to me as a renter. Y... See more

Company replied

Rated 4 out of 5 stars

second time i use this amazing experience. its just upgrading the vaction,the freedom. the way and the target are comftreble and easy for the useres... the only thing was abit sawer at the end. t... See more

Company replied

Rated 4 out of 5 stars

The system and user interface are good in general. One thing should be changed is to about uploading documents. In case of me, Korean driver license was not recognized that the system refused to ac... See more

Company replied

Rated 4 out of 5 stars

It works, filter, map, etc. would like to contact owner before making booking. would like to deposit with wiretransfer to yescapa, not flywing with e1000 and handing them directly to owner, this is... See more

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Rated 5 out of 5 stars

Fabio was very friendly, flexible and answered all of our questions fast via WhatsApp. The car wasn’t that big, but had ecerthing we needed and we could always find am parking lot. There was also the... See more

Rated 5 out of 5 stars

Rober picked us up at the airport with his Mobilvetta van. As this was our first experience, he took the time to explain the van's operation and features. It is very well equipped and luxurious. It co... See more

Rated 5 out of 5 stars

I recently had a situation where I booked a camper van from Indie Campers through Yescapa. Although I had paid the full amount on Yescapa, the payment did not go through to Indie Campers’ system.... See more

Rated 5 out of 5 stars

Just returned from an incredible 8-day trip around Tenerife with a camper van from Volcano Campers. It was an absolutely fantastic experience! The van was clean, well-equipped with everything we neede... See more

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Rated 5 out of 5 stars

Cédric's motorhome is well thought out and very well equipped, with many extras and clever features. Technically, the vehicle is in excellent condition and is very easy and comfortable to drive. Cédri... See more

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Rated 5 out of 5 stars

Dealing with individual owners is much better than some company that is just in it for the profits. Owners care about their rigs and want you to come back for a second rental. I had a great experie... See more

Rated 3 out of 5 stars

Great idea, great van, nice owner, however, cash security deposit with the owner directly?? Seriously??? That was such a pain, and costly, coming from America and trying to get €2,000 into the owners... See more

Company replied

Rated 5 out of 5 stars

Used Yescapa twice now, once for Switzerlad with my son and then malaga as a family. The whole booking process is easy, I don't trust the other companies, I've heard some bad stories about people not... See more

Company replied

Rated 5 out of 5 stars

🇪🇸La furgoneta es perfecta: es como se describe en el anuncio y en las fotos. El interior es cómodo y fácil de usar. El espacio de carga es suficiente para 2 personas (teníamos 2 mochilas y 1 trolle... See more

Rated 5 out of 5 stars

1. Good choice of campervans, 2. easy to book, 3. when one booking was cancelled I received refund within a reasonable time 4. Emails to Yescapa are answered 5. Good way of communicating with own... See more

Rated 5 out of 5 stars

The most important is that there is nobody like you you monopoly the market 😃 This is on a positive note and also on a positive note things that could improve is the map ability on an iPhone. The ra... See more

Company replied

Rated 5 out of 5 stars

It was super cool experience: we did a 5-day trip to Algarve, along the coast. Not only trip was scenic, but also fun. You could sleep/cook/relax in the woods or near the ocean or simply on the parkin... See more

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Rated 5 out of 5 stars

Together with my 2 children I had a fantastic time! The campervan was complete, the guidance and reception was more than good. If there was a question during the trip, they were immediately ready for... See more

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Rated 5 out of 5 stars

Yescapa is a great resource for independent travel. We were able to find the right camper van for our trip by type, price, location, and features. If I could add a filter or two it would be to break... See more

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Rated 5 out of 5 stars

The website for contacting owners and arranging bookings works extremely well. I felt assured that communication is clear and that there is always somebody who can help if there is a question or probl... See more

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Rated 5 out of 5 stars

Easy to use site with lots of options. We felt confident that the process was properly administered. Everything about our hire went well. The only negative is the high cost of insurance which makes th... See more

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Rated 3 out of 5 stars

We had a problem trying to contact the owner on day of pickup, so we tried ringing Yescapa on numerous occasions, but every time we rang we got a message, (not available now, ring back later). Also se... See more

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Rated 3 out of 5 stars

Good company, but contact is practically non existent. I was in contact with with Luis from company regarding one matter and he stopped to respond and nobody else is answering. Sent so many emails ab... See more

Company replied

Rated 5 out of 5 stars

Had a great trip through this app. On our first booking the owner cancelled the evening before we left, Lucas from yescapa called me and was incredibly helpful in finding us a replacement camper... See more

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Rated 5 out of 5 stars

A really great concept and well executed website. Very similar to Airbnb but for camping cars, if that was the concept then they’ve nailed it! It’s a brilliant way to enjoy a Campervan holiday without... See more

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Rated 5 out of 5 stars

From start to finish, Pepe made the whole experience very smooth and easy for us. We hired the ‘98 VW camper for 4 days and drove her around the island with no issues - we even drove some steep hills... See more

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Rated 5 out of 5 stars

Super sexy and reliable motorhome with all the useful little details insight, that made our journey comfortable. The owner is super nice too, she prepared with a package of sweets and beverages for ou... See more

Rated 5 out of 5 stars

Our RV rental experience was outstanding. Dalmiro was proactive, ensuring we had all the necessary information before our trip. He and his colleague Mariano picked us up at the airport, accommodating... See more

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Rated 5 out of 5 stars

This van was a stronger lady of the portoguese highways. Its torquese colour permits to not passed unobserved. In a row of camper It became the most original. We had no problem to travel from Porto to... See more

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Rated 5 out of 5 stars

Wow, what an amazing country Portugal is! Pedro's van really gave us the opportunity to see many places. Having a shower, gas stove and a comfy bed gave us the opportunity to go off grid and really gi... See more

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Rated 4 out of 5 stars

Positive is that Support answered relatively quickly to my e-mails. Negative is that they contacted the owner directly, while I only asked about my options in a certain issue. This almost caused a... See more

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Rated 5 out of 5 stars

Thank James for providing his awesome camper. The car is new and good equipped with almost everything. James was always responsive and helped me a few times when I had problems. I highly recommend... See more

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Rated 4 out of 5 stars

Hugo was very friendly and professional. There were a few problems, but Hugo sorted everything out quickly. He replies to all questions asked about the camper and gives tips on where to wash etc Highl... See more

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Rated 5 out of 5 stars

Amazing platform Works amazing and has excellent user experience, they are super helpful and always tries to fix what needed to be fixed. I highly recommend !

Company replied

Rated 5 out of 5 stars

Fantastic website for booking our campervan. Safe, secure, simple to use. Payments were in two installments which helped manage finances

Company replied

Rated 5 out of 5 stars

We had a fantastic time on our ten-day trip to the Basque Country! The camper was very comfortable and easy to drive. It was equipped with everything we needed and more: a great solution for a couple'... See more

Rated 3 out of 5 stars

It is impossible to communicate and ask questions to the vehicle owners before having rented them. Given the commitment that renting a van represents, this is truly pathetic.

Rated 5 out of 5 stars

The whole experience with renting and travelling with the van was great. We had the opportunity to stay in lovely locations by the sea and experienced a sense of freedom that otherwise is hard to get.... See more

Company replied

Rated 3 out of 5 stars

Customer service not really fast, especially if you have a problem during the trip.

Rated 5 out of 5 stars

We had a great experience renting through Yescapa! The booking process was smooth, the communication with the vehicle owner was easy and clear, and the camper was just as describe: clean, well-equip... See more

Company replied

Rated 3 out of 5 stars

A brilliant concept, but a few improvements are needed, in particular: - A reliability rating for the van owner (“has never cancelled a booking / sometimes cancels bookings / often cancels b... See more

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Rated 5 out of 5 stars

Traveling by motorhome through Poland's national parks was an unforgettable family experience. I want to express my sincere gratitude to Wieslaw for renting us his motorhome, which was in perfect cond... See more

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Rated 5 out of 5 stars

Everything about the booking process was pretty smooth. Through my own fault I had issues with my drivers license arriving on time and the customer service team were understanding and helpful. S... See more

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Rated 4 out of 5 stars

Very smooth on the whole. It took a few goes to get all the documentation accepted, which does at least give everyone the security of knowing that systems are tight. Administration fees do bump the... See more

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Rated 5 out of 5 stars

We have used Yescapa for around a year to hire out our motorhome and found them to be fantastic. They go out of their way to help you convert enquiries into bookings, including giving you the contact... See more

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Rated 5 out of 5 stars

My initial rental got cancelled by the owner 2 days before the start of it. yescapa contacted me promptly, provided me other options in the area and moved around their commission so that the new van d... See more

Company replied

Rated 5 out of 5 stars

3 days before we booked a camper through Yescapa we were notified by the owner that it broke down and would not be ready in time. Yescapa helped us very well in identifying other still available optio... See more

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Rated 5 out of 5 stars

Super easy website to use and super easy to rent a camper! It was our first experience/time we looked to rent a camper. We also traveled during a national holiday in which there were no campers/RV's/... See more

Company replied

Rated 5 out of 5 stars

We booked our campervan through Yescapa and had an excellent experience. The platform is very user-friendly, with clear information, secure payment, and plenty of options to choose from. What we... See more

Rated 5 out of 5 stars

I had a very positive experience using Yescapa. The platform provides full and transparent details about each vehicle, which made it easy to choose the right option for my trip. The communication tool... See more

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Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Yescapa est une plateforme rendant simple et sûre la location entre particuliers de camping-cars, fourgons et vans aménagés. Le site assure le rôle de tiers de confiance et propose une solution clés en main pour des locations en toute liberté et en toute sécurité.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks


Rated 2 out of 5 stars

Disgraceful customer support

I rented a motorhome that had a leak from the grey water tanks. On the day of rental, grey water tank was empty so I couldn't be aware of any leak. When I filed a claim with Yescapa they advised that I should have thoroughly inspected the motorhome and notify them. Am I a mechanic? How can I thoroughly inspect an issue that is not visible? Do Yescapa except me to fill the grey water tank and waste water to check if there is a leak? Why doesn't Yescapa hold the owner accountable to what happened? Disgraceful customer support, I lost a full day (140 euros) because owner requested I go to a mechanic, moreover humiliated due to stinky water leaking in forbidden areas. I will never rent another motorhome through Yescapa.

October 3, 2025
Unprompted review
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Rated 1 out of 5 stars

NIGHTMARE EXPERIENCE

NIGHTMARE EXPERIENCE. THE INSURANCE IS A RIP OFF. IF YOU DONT WANT TO RUIN YOUR HOLIDAY AND PAY MORE THAN YOURE ALREADY PAYING, GO WITH ANOTHER COMPANY.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fabio and Van were great

Fabio was very friendly, flexible and answered all of our questions fast via WhatsApp. The car wasn’t that big, but had ecerthing we needed and we could always find am parking lot. There was also the Opportunity to Book Extras - that was Really nice. What could be better: a more comfortable mattress and also a better Coffee machine. It was already broke and so we bought a New one.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

We rented a campervan through Yescapa in July 2025, but the reservation was canceled at the end of the month. At the time, we were told that the refund would be processed shortly. Unfortunately, that never happened.

It’s now October, and we still haven’t received our money back. There is no customer service phone number available, making it impossible to speak with someone directly. We have sent multiple messages through the website, but all we get is a message saying that our request is "in process"—with no real update or resolution.

This has been a very frustrating experience, and we expected better support and transparency from a platform like Yescapa. As users, we are extremely disappointed and just want our refund, as promised.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Experience with Yescapa and Indie Campers Booking

I recently had a situation where I booked a camper van from Indie Campers through Yescapa. Although I had paid the full amount on Yescapa, the payment did not go through to Indie Campers’ system. As a result, the Indie Campers platform still showed the entire amount as pending payment.

The issue turned out to be a technical error, which was eventually handled internally between the two companies. Initially, contacting either Yescapa or Indie Campers was quite difficult, but after some effort, Yescapa took the lead in resolving the matter.

In the end, the trip was cancelled, as I was unable to cancel it myself through the platform. However, I received a full refund, and I am fully satisfied with how Yescapa managed the refund and communication process, especially considering it was a cross-platform issue.

October 10, 2025
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Rated 5 out of 5 stars

Discovery of Gran Canaria

Rober picked us up at the airport with his Mobilvetta van. As this was our first experience, he took the time to explain the van's operation and features. It is very well equipped and luxurious. It comes with all the necessary equipment. Rober was always available via WhatsApp and gave us good advice. The bus is in perfect condition and fully matches the description on Yescapa. The experience was a success: we were able to discover the island from north to south. On the return trip, Rober was also there at the airport despite the early hour. Our first experience was a success: many thanks to Karla and Rober for their trust.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Dealing with individual owners is much…

Dealing with individual owners is much better than some company that is just in it for the profits. Owners care about their rigs and want you to come back for a second rental. I had a great experience with Yescapa and would do it again.

September 5, 2025
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Rated 1 out of 5 stars

Avoid using Yescampa

The owner did not stick to the terms and conditions when returning the vehicle. After the return inspection extra damage was added to the claim and taken immediately from the deposit despite both parties signing and agreeing ! The insurance policy that was paid for it not fit for purpose as the excess for my rental was 1500 euros. Yescampa need to improve the Customer Service as I needed to get the founder and CEO involved before I received a response from Customer Services. The actual camapvan for good but everything else left a nasty taste in the mouth. If you are thinking of supporting the Yescampa Crowdfunding investment I suggest that your money would be better invested elsewhere.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

September round the Douro

I had a very positive experience using Yescapa. The platform provides full and transparent details about each vehicle, which made it easy to choose the right option for my trip. The communication tools are excellent – I was able to speak directly with the owner, clarify questions, and arrange everything smoothly. The listings include adequate photos that give a true sense of what to expect, and the system keeps you updated at every stage, from booking through to pick-up and return. I also really appreciate that Yescapa allows for reviews and follow-ups, which adds a layer of trust and helps future renters. Overall, it’s a reliable, well-organized service that made the process straightforward and stress-free. Highly recommended.

September 9, 2025
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Rated 5 out of 5 stars

Ten-day trip to the Basque Country

We had a fantastic time on our ten-day trip to the Basque Country! The camper was very comfortable and easy to drive. It was equipped with everything we needed and more: a great solution for a couple's road trip! We highly recommend it!

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

🇪🇸La furgoneta es perfecta

🇪🇸La furgoneta es perfecta: es como se describe en el anuncio y en las fotos. El interior es cómodo y fácil de usar. El espacio de carga es suficiente para 2 personas (teníamos 2 mochilas y 1 trolley); la nevera es espaciosa y funciona perfectamente. La batería auxiliar tiene una duración muy alta. Había todo lo necesario: camping gas con bote de repuesto. Café, sal, aceite y cubiertos, ¡todo muy bienvenido! La cama es muy cómoda. Es una furgoneta de tamaño reducido y se conduce muy fácilmente. Hicimos un recorrido por Andalucía en unos 10 días y todo fue perfecto. Agradecemos a Manuel, que fue muy amable y correcto. ¡Lo recomendamos! 🇬🇧 The van is perfect: it is as described in the ad and in the photos. The interior is comfortable and easy to use. The cargo space is enough for 2 people (we had 2 backpacks and 1 trolly); the fridge is spacious and works perfectly. The auxiliary battery has a very high duration. There was everything you needed: camping gaz with a spare cannister. Coffee, salt, oil and cutlery, all very welcome! The bed is very comfortable. It is a small van and it is very easy to drive. We did a tour of Andalusia in about 10 days and everything was perfect. We thank Manuel, who was very kind and correct. We recommend it!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great

1. Good choice of campervans,
2. easy to book,
3. when one booking was cancelled I received refund within a reasonable time
4. Emails to Yescapa are answered
5. Good way of communicating with owners

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

We booked our campervan through Yescapa…

We booked our campervan through Yescapa and had an excellent experience. The platform is very user-friendly, with clear information, secure payment, and plenty of options to choose from.

What we appreciated most was the smooth communication – both with the owner and through Yescapa itself. Everything felt reliable and well-organized, which made the whole process stress-free.

I can warmly recommend Yescapa to anyone looking to rent a campervan or motorhome for their holiday. It gave us the confidence to book and enjoy our trip without worries!

September 9, 2025
Unprompted review
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Rated 1 out of 5 stars

This is the worst company ever

This is the worst company ever, I’ve rented an RV few hour after picking it up it breakdown in the middle of the highway. They don’t have any service support just contact us form that took them more than 18 hours to come back to me. Not only they wasn’t able to resolve the situation they just cancel my booking without alternative solution and provide me partial refund although that I didn’t got any service.

For summary I’d never recommend anyone to rent with them.

September 8, 2025
Unprompted review
Rated 4 out of 5 stars

second time i use this amazing…

second time i use this amazing experience. its just upgrading the vaction,the freedom. the way and the target are comftreble and easy for the useres...

the only thing was abit sawer at the end. that the owner was not straight about weak plastic part that came off. and he asked from us extra of 100 euro. two hours before our flight back .

but we did not let it destroy our vaction.

September 4, 2025
Unprompted review
Yescapa logo

Reply from Yescapa

Thank you for your review and for choosing us again! We’re thrilled to hear that you had another amazing experience and that the freedom and comfort of the van upgraded your vacation. We’re sorry to hear about the unexpected request at the end, and we’ll remind owners to communicate any issues transparently. We hope to see you again soon for another fantastic trip!

Rated 1 out of 5 stars

Sadly enough we had a bad experience…

Sadly enough we had a bad experience with Yescapa. We've rented a van for a 5 days trip from a girl in Spain (€200/night) and ended up paying for a repair on something we didn't break.
It turned out the van wasn't maintained at all and a lot of stuff was broken: the back door didn't close properly, the drivers door couldn't be locked from the outside, the sliding door was super hard to open and close, the tap was broken....when we've noticed after our first night sleep that the folding bed was broken, we've contacted teh owner immediately. First the owner said it wasn't our fault, but later that week she said we broke it. We ended up paying for the reparation costs even if we know that we didn't break it. I've tried to contact yescapa, but I coul only reach them by mail and they answered me after days asking for photos. We've send them photos and after that it was complete silence.

August 22, 2025
Unprompted review
Yescapa logo

Reply from Yescapa

Lynn, we’re truly sorry to hear about the issues you encountered with the van and the subsequent dispute. Your experience does not reflect the standards we strive for, and we apologize for the frustration and inconvenience caused.Thank you for bringing this to our attention.

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