Experience with Yescapa and Indie Campers Booking
I recently had a situation where I booked a camper van from Indie Campers through Yescapa. Although I had paid the full amount on Yescapa, the payment did not go through to Indie Campers’ system. As a result, the Indie Campers platform still showed the entire amount as pending payment.
The issue turned out to be a technical error, which was eventually handled internally between the two companies. Initially, contacting either Yescapa or Indie Campers was quite difficult, but after some effort, Yescapa took the lead in resolving the matter.
In the end, the trip was cancelled, as I was unable to cancel it myself through the platform. However, I received a full refund, and I am fully satisfied with how Yescapa managed the refund and communication process, especially considering it was a cross-platform issue.