Great app, not so great community and communication
The app itself is pretty intuitive and easy to use.
So far the experience with the community was not that great unfortunately, an owner put some false claims on an unfair review to me as a renter. Yescapa support solved it promptly.
Another thing that Yescapa could also improve would be on direct client support, there is too little or close to none on their support pages besides FAQ's
Reply from Yescapa
Thank you for your feedback! We’re happy to hear that you find our app intuitive and easy to use. We’re sorry to hear about the issues you encountered with the community and communication. We’re always working to improve our support and ensure fair resolutions for both owners and renters. Your suggestion about expanding our support resources is noted, and we’ll continue to enhance our services. If you have any further suggestions or need assistance, please don’t hesitate to reach out.
