Bad experience
We rented a campervan through Yescapa in July 2025, but the reservation was canceled at the end of the month. At the time, we were told that the refund would be processed shortly. Unfortunately, that never happened.
It’s now October, and we still haven’t received our money back. There is no customer service phone number available, making it impossible to speak with someone directly. We have sent multiple messages through the website, but all we get is a message saying that our request is "in process"—with no real update or resolution.
This has been a very frustrating experience, and we expected better support and transparency from a platform like Yescapa. As users, we are extremely disappointed and just want our refund, as promised.
July 6, 2025
Unprompted review