Reebok Reviews 1,668

After years, I decided to give Reebok shoes another try. I bought running shoes 2 months back and it already started to show tears in the upper cloth of the shoe. Reached out to the Reebok sup... See more

Ordered Ultra Walk women's wide shoes on April 19, through Reebok.eu which redirected me to Reebok Estonia site. Good thing I did not try to buy several pairs/models! It's been 4 months, the shoes ne... See more

AWFUL CUSTOMER SERVICE. DON’T ORDER FROM THEM. I ordered the wrong size shoe (yes my fault) and the communication from the customer service ppl is genuinely embarrassing from them. I am utterly baffle... See more

reebok.ae I wish I could give zero stars. This website is absolutely terrible. Right now, as I’m writing this review, the site is showing an error — I can’t log in to my profile, place an order, or... See more

Wish I'd have read the review before ordering - trainers arrived with security tag still on - offered return or drive 20km to get it removed. I mean really, who doesn't check the item before it'... See more

Unfortunately it’s not possible to give 0 stars because the customer service and crisis handling are completely awful. No email, no apology for stupid mistake, just a silent refund and message for Rev... See more

I’m absolutely furious. I ordered a pair of shoes and two days later, the store cancelled my order without any explanation or warning — and without offering any kind of compensation. Just a refund,... See more

I want to leave a review about Reebok as a company. The quality of their products has deteriorated significantly. In addition to the drop in quality, the design has also become much worse; the old-sch... See more

Not economy efficient!! I ordered a pair of Nano X4 trainers on the Saturday evening, by the Monday they had been reduced by £37. I Called up to ask if they could make a reduction as the order had no... See more

Ordered four items of clothing, parcel contained three. How difficult is it to simply send the customer what they have paid for? Obviously to difficult for Reebok. I have emailed Reebok, judging by re... See more

The worst experience! I ordered shoes and the order was canceled. Reebok made a terrible pricing mistake and instead of owning up to it, they’re canceling orders without even an apology. The error wa... See more

DON’t BY FROM REEBOK! The worst possible experience ever. If you want to return something, they have a fake return policy, it’s not possible to return anything. Be aware, such a big company but in rea... See more

I bought some sneakers on Reebok (or at least I thought so, because I received a confirmation email). Today I received a cancellation email of my order “error during a technical processing”. N... See more

Runs Small & Poor Customer Support I ordered a pair of Reebok shoes that ended up running small — something I only realized after trying them on. While I understand that sizing can vary, the re... See more

Reading the latest reviews it seems there's a pattern. Ordered 2 things, one to push me over £50 to get free delivery. They only delivered that, no trainers. Messaged, said they would get back to me.... See more

Reebok has just changed their IT system maybe because of some fusion with a new owner. They can't fullfill return processes now, making customers stay with their defected products and without their mo... See more

Very disappointing experience. Shoes bought for €80 with 2-4 days lead time. No update after 9 days. After calling customer service assured, that the order will be chased and shoes will be sent ASAP.... See more

I carefully selected products from the summer sale, which had these prices for several days, so it wasn’t a technical mistake, but this scam company canceled my order after a week without any reason.... See more

How are you going to shrinkflation with peoples footwear!?, a very very important part of your body along with hands.. I recently purchased Hi-top exofits, and before I had a chance to clea... See more

Was a loyal customer for a couple of years bought approximately 25 pairs of mainly pumps even got there ice skates. Bought two new non pump pairs one of the shoes wad clearly wonky, emailed them wit... See more

My history of Reebok trainers goes back many decades. I needed another pair of trainers and saw some advertised and ordered a pair ClubC85 Trainers. They looked the same as the ones I used to wear so... See more

Ordered on 3 October. Website states the order will be sent within 3 days. On Friday I managed ended up on the chatbox and that started an email to the customer care team who promised the order wil... See more

Do not make any online purchases on this company online, You never gonne receive you items. No customer care no nothing. I should reading this review before. So is company policy to cheat customers

30 days and counting without them acknowledging my return request and any of my several following up emails. No phone number to call nor chat service. I am now currently disputing my purchase transa... See more

Crisis comm to customers is basically non existent, no apology, no nothing. Money still not back after almost whole work week. I hope you get bankrupt soon.

As everyone else is saying. No customer service. Do not reply to emails. Not based in the UK and you can tell. I'm still waiting for a reply to my 4 emails. Still haven't received my order, no deliver... See more

Never ordering from reebok again! I have been a loyal customer for years, I went to return my recent order and had no response. They have no contact number and do not respond to emails.

I ordered several items, but due to a technical issue, most of them were not delivered. I was informed that all items were refunded. However, one item was eventually delivered — the one I had immediat... See more

Non existent customer service. First and last Reebok purchase that’s for sure. Wish I had looked at these reviews before purchasing

Hi Arti here, 3 months back bought Reebok shoes online for my daughter. For her school use. In just few days shoes looks like old one. Now costumer service send me wrong shoes size now they ask... See more

Souless company supporting genocide. Avoid! I am a previous customer who purchased it's products, but was misled by their greenwashed PR.

Really disappointing customer service. I would not need to contact them if their running shoes were of good quality.

HORRIBLE!! Ordered sneakers from them and it never came. Been waiting for a long time. THEY ARE SCAMMERS!!

received shoes via snail mail. after wearing them a couple times the sole started to separate. customer service requested pictures which I sent and now they do nothing to rectify the problem. I am now... See more

Trainers arrived with stitching out in multiple places, agreed to exchange. Second pair arrived with stitching out, a hole in one side where not glued properly and one trainer with spool much exc... See more

The explanation for the order cancellation: "The order was canceled due to a technical error during processing" is not true. I don't like how long I had to wait for a response and this is the answer I... See more

The worst user experience, I wanted to buy new shoes, and suddenly I see a Reebok promo sale, at ridiculous prices. I think the company is probably doing a new campaign to make itself visible in our c... See more

I purchased Reebok work/safety shoes and wore them for just over a week (12-hour shifts). They never broke in, remained extremely stiff, and left my feet sore every day. When I reached out for hel... See more

Scam company, horrible support! You will order, they will proceed transaction but then terminate the delivery due to some error and will take your money for 10 days. Will never buy here again, REEBOK... See more

I ordered an item from the sale section of this store, thinking I was getting a good deal. Unfortunately, the experience turned out to be very disappointing. For four days, I had no informati... See more

We bought the Reebok ONEGT40Z treadmill at the end of October, by January it was clearly unwell, after a couple of service visits where parts were replaced & it still wasnt working properly. They deci... See more

They lure you in with attractive prices, only to cancel your order three days after you’ve paid. It’s a cheap PR stunt, and I’m convinced they don’t need it—so I’ll definitely never buy from them agai... See more

This is a huge scam by Reebok. It will let you pay to order cheap products, but you never get the order. Could have been good marketing for the Czech market. Unfortunately after this fiasco people wil... See more

purchase date December 2024. I bought Reebok shoes at a very reasonable price. I didn't use them daily and after three months they were useless. I took them to the store I bought them from (Lulu Fashi... See more

ANGEL REESE worst pick of ladies to represent us! Wow! Shaq and Al couldnt find someone more popular and liked by public like AJA or the others? Angel Reese has the poorest sportsmanship conduct we ha... See more

Not a trustworthy brand. Canceled order without any compensation. Just bcos you they have some order cancelation lever throught terms and conditions doesnt mean it is morally ok.

In the last year, I ordered womensDMXMAX Walk Ultra in 8.5 wide and received regular, not wide. The following purchase was disappointing as the inner sole had changed. As a nurse, I always preferred t... See more

I ordered shoes and never received them. I sent multiple emails to Reebok, but all I got back were excuses or questions like “Did you receive the shoes?” How could I, when the package was so poorl... See more

Reebok cancelled two fully paid orders days after payment, blaming a "technical error." They held my money for days, offered no real solution, and now expect me to wait another week for a refund—n... See more