I ordered shoes and never received them. I sent multiple emails to Reebok, but all I got back were excuses or questions like “Did you receive the shoes?” How could I, when the package was so poorly packed that the postal service didn’t even accept it and sent it back?

I’ve been a loyal Reebok fan for years, but now I honestly think Reebok has turned into trash. After a month, 100 emails, and a buyer protection claim, I finally got my money back.

If anyone else is still waiting for either the package or the refund, my advice is: don’t give up, keep fighting!