Low Energy Supermarket Reviews 612

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the prompt delivery service and find the products to be of good quality and well-engineered, offering excellent value for money. Consumers highlight the ease of installation and effective performance of the products, such as timers and LED lighting solutions. People also value the competitive pricing and express satisfaction with the overall service provided. Consumers report positive experiences with customer service, noting quick responses and hassle-free resolutions to issues. Reviewers commend the company's efficient handling of orders and speedy delivery, even during peak seasons. Customers also appreciate the wide range of products available and the ease of finding suitable items on the website. Overall, individuals express confidence in the company and a willingness to make future purchases.

Based on these reviews

Rated 5 out of 5 stars

They have a great selection of low energy bulbs to choose from. I'm led intolerant, and struggle to use them. Thankfully I found this company and reverted to cycle bulbs. Headaches gone! Fast turnaro... See more

Rated 5 out of 5 stars

Ordered a twin pack of low energy light bulbs equivalent to the old 100w.I needed them quite urgently but had no worries as they arrived quicker than expected. Obviously packed and shipped on the day... See more

Rated 5 out of 5 stars

I bought the sealing tape for an exterior job which had a narrow gap between tiles which needed filling and am very pleased with it. High tack, easy to use.

Rated 5 out of 5 stars

My kitchen was refurbished. One of a handful problems was my new kitchen sink tap spluttered and sprayed water all around. I fill my water bottle many times a day, and my new tap just made a mess. A... See more

Rated 5 out of 5 stars

Ordered a low-flow shower head to replace one I'd used - very successfully - for many years but which had started to leak. This is exactly the sort of thing which, in these water-stressed days, we sho... See more

Rated 5 out of 5 stars

ordered 6 A60 ES27 led bulbs for my kitchen lights uprating from 2700k to 6500k. What a difference! Quick delivery too. So impressed, I've just ordered 6 more!

Rated 5 out of 5 stars

I ordered a replacement tap aerator. It was Easy to order, very quick free delivery. I would certainly recommend

Rated 5 out of 5 stars

Repeat Customer - Still Happy! I used Low Energy Supermarket a couple of years back when I put a new off-grid solar setup on my garden shed. Two years later, my 80W panel and Victron Inverter... See more

Rated 5 out of 5 stars

This company always delivers exactly as described and very quickly indeed. Being a UK based company makes a large plus point for me. In addition if you have any issues with a purchase then it will be... See more

Rated 5 out of 5 stars

Just received some more Stopgap from Low Energy Supermarket. It arrived very promptly, just as described, so really can't fault them! I am familiar with the product itself & can confirm it is best fl... See more

Rated 5 out of 5 stars

Wow I have only purchase a small item from Low energy supermarket but very impressed with service and super quick delivery. The product was much better than I was expecting and would definitely shop w... See more

Rated 5 out of 5 stars

Ordered a heavy duty mains timer for charging my EV to take advantage of cheap rate electricity. The unit was delivered ahead of schedule and works perfectly.

Rated 5 out of 5 stars

I bought a security light 8 months ago and it suddenly stopped working, low energy supermarket were brilliant after giving me some things to try they sent me a new one straight out. Very impressed gre... See more

Rated 5 out of 5 stars

I have purchased over quite some time many products from LOWENERGYSUPERMARKET.COM. I have and still used a fixed electricity meter to monitor useage in my workshop. I have and still use motion sensor... See more

Rated 5 out of 5 stars

I bought an LED equivalent fluorescent light tube, a new concept to me, from their site on EBAY. An excellent price, fast dispatch and quickly delivered by EVRI. No new light fitting was required, jus... See more

Rated 5 out of 5 stars

I ordered via Amazon rubber seals to place around my pvc windows. The item was extremely sticky making for good adhesion over the old existing seals that had ceased to flex but were in good order. The... See more

Rated 5 out of 5 stars

We purchased a white letter box plate with brush and it arrived quickly and was reasonably priced. Will certainly use this company again and recommend their service.

Rated 5 out of 5 stars

Digital 7 day programmable timer. Easy to place order and response very prompt. Dispatched quickly and package also trackable which is great . Easy to set programme and is working just fine . Ver... See more

Rated 5 out of 5 stars

I have amended this review since reading some other reviews left around the same time ....... 1st. I must commend and 100% agree with Shane Preston's comments and just add... See more

Rated 5 out of 5 stars

Ordered a replacement 7 day digital plug in timer from Low Energy Supermarket, which was reasonably priced and arrived promptly. It works fine and exactly what I wanted. Would have no hesitation in... See more

Rated 5 out of 5 stars

First time I have used this company. Website easy to use, found required part & ordered. Delivery information emails at every stage. Would use & recomend this company in the future.

Rated 5 out of 5 stars

Easy ordering and good prices. Delivery of first parcel (Order #121220) was delayed due to Evri, but replacement arrived very quickly. Thank you very much for your efficient service. 😁

Rated 5 out of 5 stars

When the halogen bulbs failed on an overhead unit we decided to replace with LED ones. This meant we needed a suitable LED driver transformer. For a very good price, the one sent out by Low Energy S... See more

Rated 5 out of 5 stars

Delivery was fast and the replacement was far better than the original. It has a quality feel at a low price and has lots of pressure as advertised. Very happy customer 😁

Rated 4 out of 5 stars
Redirected

I recently purchased various products from Low Energy Supermarket and had a generally positive experience. Their customer service stood out when I had an issue with a faulty Victron Cerbo GX-S; they q... See more

Rated 5 out of 5 stars

Really good service, well packaged and quick delivery. Great price and good communication. The instructions are really easy to follow and has stopped the leaves blowing under our garage door.

Rated 4 out of 5 stars

Apparently Effective and _nearly_ a great product I bought a smart high-current switch to control my immersion heater. Assembly and wiring is slightly disconcerting: the switch basically co... See more

Rated 5 out of 5 stars

30A mechanical timer switch - outdoor. Well designed product, working fine to control garden lights. Needed to be outside in the rain - has IP rating. Easy to see the timer settings, easy to change... See more

Rated 5 out of 5 stars

Excellent service, no fuss, no bother, no drama, and it wasn't even a high cost item. Speedy delivery, 3 or 4 days, even over the Xmas period. Would certainly recommend them.

Rated 5 out of 5 stars

Bought 3 off Digital Timers at substantially lower price than other retailers including Amazon. They were shipped same day and received very quickly.

Rated 5 out of 5 stars

Similar part was available from another online seller but would have shipped from China in 2 weeks. LES got the same part to me within 2 days. Fits perfectly and does the job. Very pleased.

Rated 5 out of 5 stars

I ordered a replacement part for my kitchen tap on Friday and it was delivered the following Monday. Part perfect and free delivery amazing!

Rated 5 out of 5 stars

My son ordered me one of those wooden and metal clothes airers/ dryers not sure what they are actually called. It arrived and he installed it and it was super easy for him. I am so happy with the q... See more

Rated 4 out of 5 stars

I rarely ever give 5 stars so by giving lowenergy 4 is not a bad score at all. In fact, everything has been excellent. I ordered a 4 pack of timers for when I put up the Christmas decorations outdoors... See more

Rated 5 out of 5 stars

Ordered a 12v security light via ebay. Prompt delivery, good packaging. Easy to fit and connect. Super bright lamp. Would use this supplier again.

Rated 5 out of 5 stars

I never knew about this company. I have been looking for tap aerator but noone seems to have them! Until I stumbled upon these guys. I will definitely be going to them in future...items are very cheap... See more

Rated 5 out of 5 stars

Bought some heavy duty draught excluder for a front door, fantastic product would recommend, does the job it’s made for. Very happy.

Rated 5 out of 5 stars

I ordered replacement rubber seals for my patio doors, easy to select from website, delivered promptly at a fair price. Perfect!

Rated 5 out of 5 stars

Excellent company ,super fast delivery with a fantastic stock range….great in this day and age…very highly recommended

Rated 5 out of 5 stars

Despite a 1 star, I found it 5 star. Price of Digital Timer was good, delivery great and fitting simple. Also setting the programmes easy for this 81 year old.

Rated 3 out of 5 stars

First let me say that the people at Low Energy Supermarket seem really good and I have no complaints about the quality of the products I have received, that said the time frame for two recent deliveri... See more

Rated 5 out of 5 stars

Ordered some Storm guard draught excluders - product brilliant, arrived ahead of schedule, really competitive price

Rated 5 out of 5 stars

The product supplied is a good brand and the service was speedy and trouble free.

Rated 5 out of 5 stars

My first order was processed and delivered promptly, on installation I found 2 of the 9 drivers faulty. I contacted the supplier via email and notified them of the issue, to which they responded withi... See more

Rated 5 out of 5 stars

I purchased a low energy electrical light transformer from this business, and it arrived in superquick time. A well engineered product that provided excellent value for money. It is easily installed... See more

Rated 4 out of 5 stars
Verified

Door Aquaseal arrived within time, with fitting explanation on the web site. Bought it as a trial and it worked. Will buy some other products from Low Energy Supermarket in the near future given that... See more

Company replied

Rated 4 out of 5 stars

Sometimes living on the Isle of Wight is a bit like living in the Falklands, ie, we don't deliver there. But after a false start they double checked for me and it turns out the order could be sent... See more

Company replied

Rated 5 out of 5 stars
Verified

Very helpful in getting solar panel brackets to me in a couple of days. Had been badly let down by another supplier and they helped out immensely. Would highly recommend. 👍🏼👍🏼

Rated 5 out of 5 stars

I have purchased a few items and most recently I Purchased 2 drivers, (eBay) both arrived in the time stated and both working, my only complaint is that they do not have a trade counte... See more

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Company details

  1. Online Marketplace
  2. Energy Equipment and Solutions
  3. Insulation Materials Store
  4. Lighting Store
  5. Outlet Mall
  6. Solar Energy Equipment Supplier

Information provided by various external sources

Low Energy Supermarket is stocked with LED lights, timer switches, and other energy saving products. Order today to start saving money & energy!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week


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Rated 5 out of 5 stars

Does the job

I bought the sealing tape for an exterior job which had a narrow gap between tiles which needed filling and am very pleased with it. High tack, easy to use.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

They have a great selection of low…

They have a great selection of low energy bulbs to choose from. I'm led intolerant, and struggle to use them. Thankfully I found this company and reverted to cycle bulbs. Headaches gone! Fast turnaround helped,will use again.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a mppt controller which was…

I ordered a mppt controller which was supposed to be delivered today. It wasn't even though i was given two delivery times it would not have mattered as there was someone waiting all day. I was then told they had attempted to deliver it. They hadn't.
I was then told they would try again on Monday. Now i am being told they won't even message me until next Wednesday, a full week after it should have been here. I would never use this company again and would advise others to keep away.

September 17, 2025
Unprompted review
Low Energy Supermarket logo

Reply from Low Energy Supermarket

Couple of points to address.
1. You didn't order a MPPT Controller it is actually a PWM and they are completely different.
2. You ordered on the 16th September and took the free delivery which is within 3 days (so on or before 19th). No next day postage was selected or paid for. Evri actually tried to deliver this the next day (17th) (so a couple of days ahead of the predicted timescale) at 18:06 but the address was a business address and was closed - so had you have been in you would have had the item. You then emailed us demanding the item, we actually responded to you at 22:50 as you had emailed that many times it flagged our servers that this was an urgent matter. We responded and received a very curt email from you. We have explained that Evri will try to deliver the item again today but you are still not happy? Even though if you receive it today it will still be 1 day before the predicted delivery date? We have never sent any emails saying we wont message you until next Wednesday so I am unsure where that information is coming from. You are having this item delivered to a work address, Evri is clear they deliver 0800-2000 so that address has to be able to receive deliveries between those times.

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Rated 5 out of 5 stars

Heavy duty timer

Ordered a heavy duty mains timer for charging my EV to take advantage of cheap rate electricity. The unit was delivered ahead of schedule and works perfectly.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

Repeat Customer - Still Happy!

I used Low Energy Supermarket a couple of years back when I put a new off-grid solar setup on my garden shed. Two years later, my 80W panel and Victron Inverter/Charger are still working like champions! I decided to uprate the old lead-acid battery which had reached the end of it's life, so I bought a 100Ah LiFePO4 battery for not much more than the cost of my original 70Ah deep-cycle battery. The difference is night and day.

Another 80W panel to double up my solar input and I'm a happy bunny.

A minor issue with the battery at first which just needed a tweak on the charge controller setting, but customer service responded to my emails promptly and were prepared to replace my battery if it was faulty, but all in the garden is rosy after I'd adjusted my inverter.

Good products at competitive prices, rapid and trouble-free delivery and a company I will be more than happy to continue using.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Low energy bulbs…

Ordered a twin pack of low energy light bulbs equivalent to the old 100w.I needed them quite urgently but had no worries as they arrived quicker than expected. Obviously packed and shipped on the day of order,very efficient so well done !

September 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Very good service

I ordered a replacement part for my kitchen tap on Friday and it was delivered the following Monday. Part perfect and free delivery amazing!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Movement sensor worked for 4 weeks then…

Movement sensor worked for 4 weeks then failed. I contacted customer service but they deny any knowledge of my order

August 20, 2025
Unprompted review
Low Energy Supermarket logo

Reply from Low Energy Supermarket

We have not denied the order at all?

We sent you an email on the 20th August at 13:38 which actually read "Can you please confirm your order number and full address to enable us to locate your order
Kind regards "
As of 27.08.25 at 16:36 we are still awaiting your reply

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Rated 5 out of 5 stars

Fast service

Similar part was available from another online seller but would have shipped from China in 2 weeks. LES got the same part to me within 2 days.
Fits perfectly and does the job. Very pleased.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Provided what the high street plumbers couldn't

Ordered a low-flow shower head to replace one I'd used - very successfully - for many years but which had started to leak. This is exactly the sort of thing which, in these water-stressed days, we should surely all be using as standard. Unfortunately - and I do prefer to support local businesses if I can - plumbers in my area claimed never to have heard of such a thing! So on-line it was... The shower head is as described, works well, was reasonably priced (no more expensive than many 'standard' ones), and was delivered quickly. No doubt I shall be back for more

August 13, 2025
Unprompted review

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