The service was good highly overpriced
The service was good and fast, however I was not informed of the hefty amount I would pay on taxes and courier. Will not ever order again as goods become way overpriced due to courier prices which make them highly above the normal prices.
October 3, 2025
Unprompted review
Reply from Farfetch
Hi Thania,
We're so disappointed to hear that your shopping experience with FARFETCH hasn't been as seamless as we aim to provide.
We appreciate you taking the time to share your feedback and we'll be using your comments to improve our service.
If you have additional feedback or need help with an unresolved issue, please send an email to customerservice@farfetch.com.
FARFETCH