I was waiting for the return status…
upd 01/10
you say that the issue is solved, but the issue will be really resolved only when I get a refund, which I`m still waiting for. and let me remind you that the carrier picked up the parcel on September 16.
26/10
I was waiting for the return status for several days, but it didn’t show until I asked support. I didn’t get the answer at all, but the status was changed to “received” only 6 days after picking up. Well, now i’m waiting for the refund for more than 3 days, which never happened previously …
Reply from Farfetch
Hello Svetlost,
Thank you so much for taking the time to share your feedback.
We’re sorry to hear that you weren’t satisfied with your recent shopping experience.
We see that this case was resolved by our Customer Service team.
If you feel that more support is needed, please send an email with the subject “Trustpilot Review: Order ____” to customerservice@farfetch.com.
FARFETCH
